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 Review by Skeedatl 
UPDATED: 10 days ago
member for 238 days, 394 visits, last login: a few hours ago
 Laguna Hills,Orange,CA
 $30 per month
 about 10 days
 "VoCable rules over POTS"
 "None"
 "Cox VoCable has given me years of great service"
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Web-site (3): Has information about the service but doesn't offer a lot of features that indy VoIP providers do.
Ease of install (5): I didn't have to do it. I've had Cox Digital Phone (VoCable platform) for years and it's not their newer VoIP service. This has an interface box on my NID that I believe is VoCable.
Call Quality (5): Better than POTS and is fully compatible with fax, data and burglar alarm systems. It's way better than the PacBell service I had before I switched.
Reliability (5): I can't recall a single outage in the many years I've had the service. We had a troublesome PacBell box at the end of the street that would fill with water so every time it rained the phones would go down or be so full of static that you couldn't use it.
Tech Support (5): Only needed to use them once to cancel a 2nd line. They were nice, answered quickly and cancelled the line without a hassle. This is a far cry from when I cancelled by Vonage business account. I had to start yelling at the retention jerk to get it through his thick skull that I was cancelling.
Value for Money (5): The price is good for what I get, which is more features and better reliability than POTS. Sure there are VoIP providers out there that are cheaper but the 2 I tried, ViaTalk and Vonage sucked serious ass and I wouldn't trust either for business or home service.
If you're in a VoCable serviced area like SoCal I would highly recommend this Cox Digital Phone. Again, this isn't their VoIP product, VoCable is a different cable telephony technology.
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 Review by jchambers28
UPDATED: 144 days ago
member for 1.2 years, 488 visits, last login: a few hours ago
Alma,Crawford,AR
$50 per month
about 4 days
"it works like a POTS line. comes with battery back up"
"too damn high"
"cost too much compared to other voip services, i will use them for tv and internet only"
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the service is good but it cost way to too much to expensive for my taste
switched went to vonage I will never do this again until the price goes way down
there is no local calling area for alma at all. Every call u make is long distance even across the street so the only calling plan is the high priced one which is allot higher than century tell AT&T is not in my area at all. cox needs to be in competition with century tell if they want customers in alma ark. Its way over priced for what you get its crazy.
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Review by robertfl
UPDATED: 207 days ago
member for 2.8 years, 1446 visits, last login: 35 days ago
Mary Esther,Okaloosa,FL
$42 per month
"It works"
"Not POTS"
"The modem is a piece of crap!!"
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26-Jan-2008
Made a new years resolution: not to have all three things in one connection! Called Embarq and ordered POTS service. Returning the modem to the FWB office
This is the 5'th modem I've had in a year!
My $15 dollar bill conveniently turned to a $35 dollar bill.. how lovely.
(The operator told me that it was a flat $15 fee)
-End Update
24-May-2007
Service has been good but I did try to make a phone call and the whole node was down @ 8:00 one night. Service has been solid I'm still a little skeptic of VOIP and am thinking about switching back to Embarq as my primary line and getting Vonage $15.00 a month plan for making LD calls (or, just use Skype)
-I've updated my ratings as well.
-End
22-Aug-2006
Got some missing packets on calls now. Nothing severe. This is what you get with VOIP. I wish they would upgrade all to a standard POTS line. Still enjoying the service though. My only complaints now is when the cable goes out, no phone.
--end
Last Friday, we went from Sprint (Embarq) telephone company to COX digital phone.
Tech came in, very professional and installed my modem, called it in and 20 minutes later I was on the phone.
The only thing he didn't do was install the phone lines through out the house. So today, I'm waiting to get that fixed (not a big deal though)
Sound quality is excellent, love the phone tools and the hum on my phone is gone!
I would highly recommend cox phone to anyone in Oaklossia/Walton (cox territority) County and Escambia County, FL
Give Sprint/Embarq the boot.
My only gripe is when the power is out, it keeps me on the phone but not on the internet so back to the UPS it goes. Then again being able to dial 911 on the phone is more important then staying connected on the IRC/Internet.
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 Review by Kakalaky
Posted: 210 days ago
member for 5.3 years, 1257 visits, last login: a few hours ago
Broken Arrow,Tulsa,OK
$39 per month
about 2 days
"Cheaper than AT&T"
"A few dollars more than the RR VOIP I had previously"
"Happy with the service so far"
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I miss caller id on the tv like I had with RR, other than that it seems the same.
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Review by reelbigfish
UPDATED: 1.8 years ago
member for 6.2 years, 1575 visits, last login: a few hours ago
Meriden,New Haven,CT
$45 per month
about 6 days
"Less than AT&T for phone"
"Cable Internet plus unlimited phone is more expensive after promo than phone and dsl from AT&T"
"will update when service is fully up and running."
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Ok. So things have gotten much better with Cox. It isn't VoIP as we know it, but it is CSV. The key here is that it isn't land line. It goes over regular copper into the basement and then into an Arris modem that transmits the data over the coax to Cox's network. So it isn't really VoIP like Vonage, but is traditional copper up the arris box and then sent using DOCSIS 2.0 Packet Cable specifications over the cable network. So on some level it is VoIP as the data uses the IP network to transmit the phone calls. So far things have been good and they did lower the price. I am paying the FCC line charge which I wasn't with Vonage, but this has stayed up in power outages unlike Vonage. It probably only lasts several hours, but thats better than nothing. The call quality is better than AT&T and on par with Vonage when it is working well. It is also $10 less than AT&T with taxes and fees included. The voice mail is good and it's nice to have everything on 1 bill. I would prefer to have the telephony modem in my house so I have control over it but this is the system they have here and I will have to live with it. I definitly recommend this service over AT&T.
In terms of AT&T being cheaper, they are, although you get Unlimited Local and Long Distance, you only get 3Mbps/512Kbps DSL, so it is cheaper but you get less speed. For 6Mbps/768Kbps it is actually more than Cox when taking into account all taxes and fees. To each his own, but I'm will to pay Cox for all my services and end up with faster internet that has been as reliable as the DSL as of late.
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 Review by Derch
Posted: 1.9 years ago
member for 3.8 years, 1169 visits, last login: 1 days ago
Tulsa,Tulsa,OK
$29 per month
about 7 days
"Very reliable, able to support my alarm"
"Not the cheapest in town"
"More than most VoIP providers, but so much better than AT&T"
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I've been very happy with my service, it's been very consistent. I'm also liking the cable modem with the two built in batteries... my SB5100 was starting to show it's age. The tech that installed the service was very prompt and courteous; most techs that work for Cox in Tulsa are.
I highly recommend this service... as long as you don't mind the steeper price.
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Cox VOIP
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Switching to VoIP phones
Saving a few dollars for a few months on an inferior product -- VoIP cable phone -- followed by a long time of paying lots more for an inferior product, doesn't make sense. AND if you look at the true costs of the comparable bundles, you're spending more money, not only when the special ends, but NOW, for that inferior product.
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