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intellispace page on DSLReports
Six Month Rating Unavailable
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Review by NYC2000 See Profile

  • Location: New York,New York,NY
  • Cost: $140 per month (36 month contract)
  • Install: about 14 days
Good "Eager to sell you their product , can get someone on the phone"
Bad "Unknowledgable staff, rude customer service, outrageous prices"
Overall "Keep Away From Intellispace"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Intellispace is the worse. My company has tried 3 other DSL service providers and we finally got fed up and went with Firstgate.net whose prices were better. Firstgate.net is runned by Chinese people down on Wall Street and even though they have the best technical people around and you can always get a tech person on the phone right away, many of them have accents that make it harder to understand what they are saying.

Well, back to Intellispace. Anytime our Broadband goes down, and it does once every two months, we have to go through several tech people just to get no or vague answers.

On top of it all , their mgmt is rude. Not the tech people, but mgmt and those you may haveto deal with about your account.

The worse is the price. Outrageous.

Not sure why people even use Intellispace. We went with them because the business a floor above did and we figure it was at least a reference. That was a mistake.



member for 8.8 years, 0 visits, last login: 8.8 years ago
lodged 8.8 years ago

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