Review by mgofficial - Location: italy
- Cost: $58 per month (12 month contract)
My only choice. Sometimes they provide a bad service (unstable connection, very low speed) They act like monopolist, they should open their eyes and do something!
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I have a contract with Telecom Italia for a 7000/384 kbit/s ADSL. I have chosen Telecom Italia because I had no other choices: in my little town it's the only telephone and internet provider. It could seem that 7 Mbit download rate is quite slow in a G8 member country like Italy: well, the world of telecommunication in Italy is a mess. I live quite near the exchange and my router negotiate the speed to 8192 Kbps (the contract-default negotiate speed). In order to allow this speed, Telecom Italia "adjust" SNR margin of the line in order to obtain a lower value (and a greater speed). As result the connection (in very rare moments) may be unstable.
7 Mbit is only a dream: the maximum speed I reached (connected with my university server, located at 15 km to my house) is 6.4 Mbit/s, but normal values are 5-5.5 Mbit/s.
Upload speed is ridicolous: 384 kbps are a very bad value in europe of 2010. (although sometimes upload speed reaches 400 kbit/s).
Besides, the exchange of my town is FULL, which means that all the adsl connection must share a "limited" (and very small) internet band.
My contract is "Alice Tutto Incluso", which costs approximately 88 EUR/2 months (44 EUR/month, 58 USD/month). With this contract I can call all the national telephones (not the mobile ones) without limits, and I can use 24/7 the dsl service I have described before. Included in the contract there WAS a Wi-Fi router (a Pirelli Broadband router, a very bad company); well, one day it decided not to work properly and some days after it broke definitely; so I have to bought another dsl router (I bought a d-link dsl2640b).
Ultimately, Telecom Italia has a monopoly in a great part of Italy; because of this, they sometimes provide a very bad services!
member for 13.2 years, 1 visits, last login: 13.1 years ago
updated 13.2 years ago
Review by htlboug - Location: 80067
- Cost Contract price not specified.
none bad/lack of customer service and technical support if you have a business do not subscribe alice business
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Telecom Italia does not provide a good and reliable service.
My adsl should be 4MB as a matter of fact I can download at 648 Kbps and upload at 125 Kpbs....can't use voip and if 3 users are connected browsing internet it's very difficult
member for 16.7 years, 22 visits, last login: 15.8 years ago
lodged 16.7 years ago