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zetabroadband.com page on DSLReports
Six Month Rating Unavailable
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bullet 6 reviews (4 good) (1 bad)
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Review by alexiidx See Profile

  • Location: Roseville,Placer,CA
  • Cost: $60 per month (12 month contract)
Good "Only thing we can get"
Bad "Just about everything"
Overall "AVOID AT ALL COSTS"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

We had Fastkat to begin with and things were fine. Speeds were 2mbps up and down which was pretty decent. After about 9 months of having them, they were bought out by my new ISP, Zetabroadband. Since the transition, the service has been awful. I tried to call to ask for help and the guy was stupid. I could feel myself getting into an arguement with him because everything was fine on his end while everything was awful on mine. Problem still isn't even fixed. They charge an arm and a leg just to attempt to fix the problem...about 80 bucks an hour. If I recall correctly, Fastkat would solve the problem fast and with no problem. Since they were bought out, speeds were cut in half and the only reason why its in half instead of 3/4 is because I was with Fastkat. Just avoid this horrible company.

member for 9.6 years, 6 visits, last login: 8.5 years ago
lodged 8.5 years ago

Comments: