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 Review by AntBee 
Posted: 13 days ago
member for 6.9 years, 1761 visits, last login: 3 days ago
 Moncton,NB
 $45 per month
 about 14 days
 "Great Tech Support, available most times"
 "Disconnected more often from service since Bell took over; Expensive in comparison to US ISPs"
 "Good, have no other choice really, except Rogers, and I hate them, so I am with BellAliant which is the lesser of two evils."
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I have Ultra High Speed, whatever that means anymore. It's not light or regular. Aliant was my only consideration, since I have unlimited hatred for all things Rogers.
Install was no problem, I did it myself. I did have trouble at first with my connection. For some reason or another, the modem/router (Speedstream 5260) settings had to be different for Macs since Aliant became BellAliant. Had a really bad random disconnect problem at first, but got that resolved after I had a technician come in and fix my lines, which he did at no charge.
Otherwise, the service has been pretty much painless.
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Review by Sarcophagus
Posted: 99 days ago
member for 1.4 years, 90 visits, last login: 4 days ago
Fredericton,NB
$44 per month (month by month)
about 8 days
 Bell Canada
"No throttling"
"Not enough speed"
"Enough to get by, but can't wait for fibre optics in the next few months"
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A steady service, but the speed is too slow. I can't wait for fibre optics to roll out here in Fredericton within the next few months!
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Review by Stojko
UPDATED: 140 days ago
member for 2 years, 373 visits, last login: a few hours ago
Grand Falls-Windsor,NL
$40 per month
"Reliable (for the most part), no apparent throttling, consistent yet slow speeds, no caps (yet)"
"Horrible customer service, useless tech support, owned by Bell - just wait for the caps"
"Consistent (yet slow) speed, no bandwidth cap/throttling but horrible service"
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Bell Aliant is okay if you never have to contact them for customer service in any way - whether it's general information, billing, account changes, tech support, Aliant just can't get it right.
On a positive note, the connection is generally reliable. I'm kinda far from the CO, but I usually get around the speed I pay for, and the connection is consistently availalbe to you without much downtime (I'm looking at you, Persona). Aliant's website pricing is very inconsistent and unreliable - they heavily use "contract pricing", "introductory pricing", etc. while the real prices you will pay for the service are higher. I *strongly* recommended a Value Package. You're still being ripped off, just on a smaller scale. On a 12-month contract without a value package, Aliant's 1.5mbps internet is a whopping $44.95. Without a contract, $49.95. This is 2009 - $50 a month for 1.5mbps? The Ultra and Max tiers are not available on my street, however I have used Aliant High Speed Ultra at a friend's house for about a week and speeds were generally consistent at the ~5mbps level which was good.
If you compare it to Rogers, you get less speed for the money but you do take advantage of the fact that, at the moment, there are no set bandwidth limits on your account and you won't end up paying up to $25 per month extra like you would with Rogers High Speed Internet. In the more densely populated neighborhoods of St. John's, Aliant High Speed Max is offered at $60 per month (or a $15 per month upgrade in a Value Package) which offers downloads up to 10mbps with no bandwidth caps, which is comparable to Rogers Express High Speed Internet at $47 per month but with a not-so-attractive bandwidth cap of 60GB.
In the end, you aren't getting the best deal in the world for your internet connection, paying up to $49 per month for 1.5mbps internet, but when it comes down to it, if you bundle Aliant High Speed Internet with your telephone service or Bell TV service, the price isn't that bad compared to the other choices you have here. Can't complain when you can download whatever you want (presumably, they do say in the terms and conditions that if you "impact" anyone else on the network by using it too much, bye bye) compared to being hit with surcharges up to $25 per month for exceeding a measly 60GB (2GB a day) cap with Rogers. If Eastlink is available in your area (most of the maritimes + small towns in Newfoundland), go for them instead.
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Review by Hellcat1st
UPDATED: 181 days ago
member for 6.1 years, 1394 visits, last login: a few hours ago
Moncton,NB
$47 per month (12 month contract)
Allegiance Telecom
"Steady & reliable connection"
"When service goes down there is no phone notification"
"Good value for the money. consistent speed no matter what time of day"
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Aliant Ultra High speed is by far the most reliable compared to the competition which is cable. Aliant Ultra is advertised as a 5 mbps download and 640 kbps and I consistantly receive 5 mbps download and 545 kbps upload throughout the day, even during peak times. I have the added value package which gives me long distance phone calling at 5 cents per minute, free virus checker and TV on my PC.
In December 2008 Aliant started to throttle back my connection but still can't complain as the line is steady and down times are rare. Most times my connection speed is still 5 mbps download. Although Aliant is cutting back on services and raising their rates their Vibe Ultra is still a good value for the money.
Here is a link to my test history -
»/testhistory/871398/4131a
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Review by Samson27
Posted: 1.4 years ago
member for 1.9 years, 43 visits, last login: 331 days ago
Bathurst,NB
$55 per month
"Stable and reliable"
"Can't seem to get above 5 Mb/sec"
"As good as one can expect"
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I use the Ultra - have tried to tweak to get above 5 mb/sec Seems to be upper limit - overall very satisfied but would like the ablity to use tweaks etc to improve performance just for the sake of doing it
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Review by mishkin8
Posted: 1.7 years ago
member for 4.1 years, 42 visits, last login: 150 days ago
Beaver Dam,NB
$48 per month
"no dl cap, no throttling"
"speed droped"
"not stable"
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I have the ultra and it went full speed for 6 months at 600/60KB/s and then one day suddenly droped to 460/40KB/s. Had techs over and talked on phone lots, tryed different modem, different comp, tested lines max speed which was 7mbits, changed filters, cables etc none of which helped. Along with the speed drop came dropouts which keep my from seccessfully playing online shooters, very annoying but for the most part doesn't hurt other stuff very much.
with the no download cap I can't complain too much as I'm a heavy user
also high ping occurs and packet loss 6% when torrenting at full speed but also happens when using 10+ ftp threads... so I don't think it's throttling... could be the wiring in the house as the basement is quite damp... could be corroded or some shit hard to say.
Anyways it was golden for the first 6 months
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Review by ve9dwf
UPDATED: 1.7 years ago
member for 1.7 years, 0 visits, last login: 1.7 years ago
Dalhousie,NB
$45 per month (12 month contract)
about 7 days
"If you within range, solid connection - smooth service - line noise issues and older house wiring need to be upgraded"
"Issues with some connections for some i know, customer service should be made aware that the client is not always the problem"
"Very reasonable priced , no Geek dictators , no port throttling , its your internet, do whatever you want with it ..."
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They are a straight forward , one of the original ISP providers who as much as possible tried to blanket the province with internet service. Rural coverage still remains an issue as DSL does have its distance limits. Most likely if they stay with copper services, they will fall behind in the future as tech advances increases speeds beyond what copper dsl provides. It will be interesting to see if they continue their all area upgrades for all of the province , or will they just concentrate in urban areas only.
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Review by techcafe
Posted: 2.1 years ago
member for 2.1 years, 8 visits, last login: 318 days ago
Halifax,NS
$45 per month (12 month contract)
"i wish"
"dropped connections, dns timeouts, slow speeds (up & down)"
"Aliant DSL is slow and unreliable, a frustrating waste of time & money"
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I am subscribed to Aliant's 'Ultra High-Speed' broadband (ADSL) service, which is supposed to have a bandwidth of 'up to 5Mbps' downstream (which is considered slow by today's standards), but my connection gets max'd-out at less than 2.7Mbps downstream, 0.3Mbps upstream, and those numbers represent ideal conditions only.
I've e-mailed and spoken to customer service on numerous occasions... they promise that someone will look into the problem and get back to me... but they never do. Aliant simply does not care about their residential customers.
Some friends of mine, who subscribe to Eastlink (Aliant's competition), are getting speeds in excess of 15Mbps downstream and 1.0Mbps upstream... for LESS money than I am paying Aliant.
It's simply a matter of time before I stop doing business with Aliant, and switch to an ISP with more reliable and faster broadband service.
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Review by willtriv
Posted: 2.2 years ago
member for 5.7 years, 86 visits, last login: 1.3 years ago
Quispamsis,NB
$45 per month
about 11 days
"Totally open! Torrents are fast! no download limits. Servers are OK!"
"DSL isn't the best, I live far from CO so connection is only 3mb/5mb"
"Solid reliability better than control freaks at rogers!"
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We switched to aliant after rogers repeatedly told us we had a virus on our system and cut us off with no warning. Aliant doesn't hooked up their "ultra" dsl for us but old us we lived too far from the CO to get the speeds advertised. I get 3000/520. Which is a lot less than the 8000/1000 i was getting with rogers, but it is a totally open network and i can even run smtp servers. I recommend aliant over rogers because it allows true internet connectivity. Instead of having someone pick and choose what you are allowed to do!
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Review by lebel
Posted: 2.3 years ago
member for 5.7 years, 26 visits, last login: 2.3 years ago
Petit-Rocher-Sud,NB
Contract price not specified.
"good local tech service"
"helpdesk wait in queue over 30 minutes advertsed speed not always up to snuff"
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good company
just changed to a lower speed.
giving me similar results to previous advertised speed
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NBTel now Aliant
