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Review by Thunder309  UPDATED: 220 days ago member for 8.7 years, 840 visits, last login: 174 days ago
Thunder Bay,ON
$38 per month
about 2 days
"I can host a web server. Speed is as advertised - overhead. Little down time and almost always announced - upgrades."
"None"
"An independent company. I get discounts for DSL, phone, long distance, cellular!"
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Tech support is available 24/7 and I had help with my router even though they are not obligated to assist with customer-owned equipment. I like the idea of supporting our very successful independent local phone company -it's a win win situation for all.
I can't wait until they begin to offer an entertainment package to compete with the present EXPENSIVE MONOPOLY- Shaw Cable
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Review by BrickHost  Posted: 3.1 years ago member for 5 years, 128 visits, last login: 18 days ago
Canada
$39 per month
about 14 days
Sprint
"Included accessories, no contract term"
"Very poor reliability, non-existent tech support, poor installation guides"
"Choose Shaw X-Treme Instead"
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I setup a DSL connection from TBayTel at my home to run in tandem with my cable connection. If the DSL were faster and equally as stable I would have happily switched and saved $10-15 a month.
They needed close to two weeks before I could go and pickup a modem. No onsite installation with this Teleco. I'm not sure why it took so long, but it was over the summer, so maybe their tech was on holidays.
However, after finally getting the DSL modem to work with my router, the installation guide included was a few photocopied pages, mainly focusing on Windows 98.
While faster with some server, especially those in Minnesota and Illinois, the speed was the same as my cable connection. But, after two weeks, with the connection failing a half hour to an hour a week, the connection died for three days straight. I spoke to friends and their DSL connections were also down. I tried dealing with tech support, but the "24 Hour Internet Help Line" is really just a recording from 6PM to 9AM.
I cancelled the DSL a few days later, and have since upgraded my cable connection to X-Treme. I won't even give DSL from TBayTel a second thought, it's a waste of time.
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