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Review by radojevic See Profile

  • Location: Salinas, Monterey, CA, USA
  • Cost: $70 per month (month by month)
  • Install: about 3 days
Monthly contract, 3.0Mb/s download, 700Kb/s upload, 59ms latency
Doesn't make me coffee.
Much better than satellite ISPs, rivals DSL, great if you're out in the boonies, like me.
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

»www.razzolink.com

We dropped EarthLink Dial-up, which we were very happy with, several years ago in favor of Razzolink Wireless.

We ordered Residential Premier Service, which is listed at 2000/512 (2Mbps down/512Kbps up).

Update (10/22/2010):
We upgraded our service to Residential Premier Plus, which is listed at 3000/700 (3Mbps down/700Kbps up).

We are getting 3.0Mbps download speed with 600Kbps upload speed.

Not bad for a 9 mile wireless connection.

Update (09/22/2010):
Razzolink updated software on their end a couple days ago and dramatically improved our service.

Before the update: 1.0Mb/s - 2.0Mb/s download
After the update: 2.0Mb/s download (spikes up to 3.75Mb/s)

Before the update: 100Kb/s - 150Kb/s upload
After the update: 500Kb/s upload (spikes up to 900Kb/s)

Before the update: 49ms - 89ms latency
After the update: 49ms - 59ms latency

Update (04/24/2010):
We upgraded to a new fixed wireless service, which replaced our Navini Ripwave modem with a Purewave modem.

The Purewave modem and antenna are an integral unit mounted on our roof with clear line of sight to the Fremont Peak tower.

Our recent performance:
Navini:.......1.2Mb/s download 300Kb/s upload 159ms latency
Purewave:..2.0Mb/s download 400Kb/s upload 49ms latency

Based on the performance numbers it doesn't look like much of an improvement, but real world usage shows a dramatic improvement.

Remote Desktop Connection, online gaming, Netflix video streaming, YouTube video streaming, and of course, downloading large files have all dramatically improved.

We get a signal strength of -81 dB. Razzolink would like it to be -70 dB or better. Of course, so would we. Our latency is around 49ms, which is similar to a DSL connection, and higher than Cable. The connection stability, speed, and latency are good for everything, including online gaming, which my son can attest to.

We have typically have 5 computers (MS Windows 7, MS Windows XP SP3 and MacOS 10.3.9), 1 Pocket PC (MS Windows Mobile 5.0), and 1 BlackBerry Storm 2 (OS 5.0.607) accessing the Internet at any given time.

Update (10/24/2007):
Our download speed increased from 1.3Mbps to over 1.4Mbps over the past few months. This was verified by using »www.speakeasy.net/speedtest

The wireless tower is on Fremont Peak approximately 9 miles from our house. We have a small directional antenna connected to a small long range wireless modem operating at 2.6GHz inside the house pointing towards the tower.

We get a medium high strength signal. Our latency is around 100ms, which is similar to a dial-up connection, and higher than DSL or Cable. The connection stability, speed, and latency are good for everything, except online gaming, if reaction time is critical.

We have typically have 5 computers (Windows XP SP2 and 10.3.9) and 1 Pocket PC (Windows Mobile 5.0) accessing the Internet at any given time.

Cisco VPN Client v4.8, and v5.0 for Windows works well with this service.

Our Internet connection has been very stable for the past few months. There have been periods of a few weeks at a time where our signal strength will be very good, but the connection would be marginal, because of equipment problems on the ISP end. A quick call to technical support, and they are on it.

I have received calls and e-mails from very informed technicians, as well as, the president of the company ensuring I was satisfied.

Overall, I am very pleased with their service, especially since it seems to just keep improving.

I highly recommend Razzolink Wireless Internet Service.

member for 23.3 years, 2767 visits, last login: 3 years ago
updated 13.4 years ago

wirelessdog
join:2008-07-15
Queen Anne, MD

wirelessdog

Member

Pic?

Can you post a picture of the antenna/installation?
radojevic
join:2000-12-14
Salinas, CA

radojevic

Member

Re: Pic?

Yes, of course! I'll post a picture of the antenna, and the modem.
radojevic

radojevic

Member

Re: Pic?

Picture #1: Antenna...
Mounted on a roof vent.

Picture #2: Fremont Peak tower...
The tower is to the right of the highest peak in the distance.
9 miles as the crow flies from the antenna.

Picture #3: Modem...
2 Ethernet cables on the left: white cable goes to my wireless router; black cable goes to the antenna on the roof, and is around 100' long.
Power cable is on the right.
radojevic

1 edit

radojevic

Member

Re: Pic?

Click for full size
Antenna
Click for full size
Fremont Peak Tower
Click for full size
Modem
Antenna
Fremont Peak Tower
Modem

Review by jmhunter See Profile

  • Location: Salinas, Monterey, CA, USA
  • Cost: $72 per month
  • Install: about 1 days
Fast Service
Pricey modems
They deliver where others can't
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

Fast service, albeit a little slow by todays broadband standards. But they deliver. The insteall people are fantastic. I've been a customer for 6 years.

I don't like their contract tech support people, at night and weekends, but otherwise a good family owned isp with very little staff turnover.

member for 21.3 years, 212 visits, last login: 10 years ago
lodged 14.1 years ago







Review by llabas See Profile

  • Location: San Juan Bautista, San Benito, CA, USA
  • Cost: $49 per month
  • Install: about 2 days
Fast speed, easy setup, good technical support
latency bounces from 60ms to 300ms
Good ISP, would recommend. Run my servers on it and play UT with no problems....
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

Hello,

Called and ordered system and it was installed two days later.

As I am twelve miles away from the tower I ordered an external antenna.

We probably don't need it as the signal is so strong but I'm getting ready for the rainy season.

Very good ISP so far, latency bounces but I expected some bounce as it is WiMax.

Finally, high speed in our area.

member for 21.3 years, 91 visits, last login: 5.6 years ago
lodged 17.4 years ago