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Media Temple page on DSLReports
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Review by excential See Profile

  • Location: Boston,Suffolk,MA
  • Cost: $20 per month (month by month)
Good "Easy setup, speedy support, lots of space"
Bad "Not as many pre-installed features as other hosts"
Overall "Reliable, reasonably priced, powerful grid technology"
Pre Sales information:
Setup experience:
Connection Reliability:
Tech Support:
Value for money:

I was previously using DreamHost for a few personal sites, and ended up becoming frustrated with their slow support and strange mail and web errors and slowdowns -- even after sticking with them since 2002 (including DreamHost's major outages).

So I started looking for a new host, and stumbled across Media Temple's new (gs) Grid-Server hosting plan. Media Temple's reputation was stellar (just google them, and you'll understand). After reading a couple of blog entries about the new service and becoming convinced of the "coolness" of the new technology, I made the jump. How could you pass it up?:

100 GB storage, 1 TB bandwidth, 1000 mail accounts, and the power of the grid...!

So far, I haven't been let down. Moved almost a gig of e-mail without a hitch, and always receive responses to my support requests within a few hours. And their custom built AccountCenter control panel is far more powerful and easy to use than what I've seen at other hosts. Plus they have 24x7 actually helpful phone support.

My only complaints are minor: other hosts offer significantly more so-called "One Click Installs" and other small features. For instance, there's no WebDAV support, but a feature request within the AccountCenter was responded to quickly, saying that they were considering adding the feature. Also, their Ruby Container technology for running Ruby on Rails on the grid serving system seems robust -- but is slightly complicated.

All in all, I'm really happy. Hopefully this will be more robust than before (knock on wood!).


And the blog entry that really detailed how the system works, and ultimately convinced me to switch:


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