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 Review by Hazy Arc 
UPDATED: 360 days ago
member for 3.6 years, 1043 visits, last login: a few hours ago
 Greenwood,Greenwood,SC
 $59 per month
 "None whatsoever"
 "Connection speed is horrendous, especially during peak hours; outrageous price"
 "Go with DSL if you are in the Greenwood, SC area and wish to get your money's worth"
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I am apparently the second reviewer of Northland Cable, and I am experiencing the same issues as the previous reviewer: extremely slow connection speeds, latency times that are through the roof, and useless tech support that cannot do anything about it. I've been a Northland customer for over a year, and things have steadily gone downhill for the past 6 months. Like the previous reviewer, I too am an avid gamer, and because the latency times will skyrocket to about 1000ms on several occasions throughout the day, gaming is all but impossible. Speed tests clock me at around 300 kbps download and 50-100 kbps upload. Keep in mind that I'm paying for 3000 kbps download and 384 kbps upload. Outrageous! I might as well connect using dial up. Click here for a screen shot of a typical traceroute command ran any time during the day: »/r0/download/1···tled.JPG
Numerous calls to tech support have yielded no results. They are only able to correct problems on my end, such as signal strength. From the traceroute command, it's easy to see that the problem lies with heavily overloaded/outdated routers farther up on Northland's network.
Bottom line: GO WITH DSL in order to get your money's worth! I mean...take a look at the tiers offered here in Greenwood from that image I attached below. Complete garbage. Paying a premium price for sub-par service doesn't add up.
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Review by debo280
UPDATED: 1 year ago
member for 1.8 years, 14 visits, last login: 1 year ago
Bradley,Greenwood,SC
$42 per month
 about 1 days
"The Speed Is Not Consistent Any More"
"The Speed May Flucuates All The Time"
"I Recommend It If Its The Last Resort If Not Get DSL!!!!!!!!"
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I Ordered It Back In Late Or Early Feb. The Installation To No Time And Before I Knew It I Was Online.I Ordered The 2.0 MB Package And So Far Its Been Blazing Fast.The Monthly Price Is About $42.99 Bucks But I Have A Bundle So Its About $99.18 But I Think Its Good For The Money.Compared To EMBARQ That Would Be About The Same Price For A Bundle And Any Way DSL Isnt Avaliable.My Modem Is Made By Motorola And Its Good To. I Like That It Doesnt Take Up Alot Of Room.Thr Service Is Very Reliable To.The Only Bad Experience Is When Some Times At Peak Hours It May Flucuates From 2.0 MB To About 1.9 MB And Thats Great For Me And Some Times Even At Peak Hours It May Get Up To 2080 KBPS.I Love This Service.But Some Times It Depends On Different Areas. DSL Might Be Better Than Cable Internet And Cable Internet Might Be Better Than DSL Internet Ask Around Before You Get Either Service But So Far Cable Has Been Wonderful To Me But I Might Try DSL But I Love My Cable Bottom Line.Once You Go Cable You Will Never Go Back.And If I Get DSL Im Goning Back To My Cable.
CABLE 4 LIFE!!!!!!!!!!!!!!!!!!!!
so far the service is good ive had it ever since january of this year but the only thing i disagree with is that the prices go up every month but other than that its great but if you can get dsl get it i when dsl becomes avalibile im getting it because i can get 5meg for the price of 2meg from the cable company so...............
UPDATE!!
this service sucks now bottom line
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Review by dondo
Posted: 1.6 years ago
member for 6.5 years, 15 visits, last login: 1.6 years ago
Horseshoe Bay,Llano,TX
$54 per month
about 21 days
"Better than anything else available here."
"Reliability, cost, congestion slows down connection often"
"Decent, but not exceptional, and too expensive"
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Northland Cable is the best available around Marble Falls. It is fairly reliable, but has an annoying habit of going down every time there is a hard rain. Cable boxes out in the yards are coming apart and very old. The company seems to not care about that, so I suspect their major items are similarly poorly maintained.
With cable TV from the same company, I pay around $120 per month and that is quite expensive compared to other places I've lived. No competition is the probable cause.
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Review by playboy601
Posted: 2.9 years ago
member for 2.9 years, 0 visits, last login: 2.9 years ago
Starkville,Oktibbeha,MS
$56 per month (6 month contract)
"Tech Support Is Helpful"
"Speeds are horrible, Outages"
"If you live in Starkville, MS, better to go with DSL"
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We live in the Starkville MS Area, for which Northland is the only Cable Internet Service Provider
The apartment complex provides us with free basic cable TV through Northland Cable, so we figured we would save some money by getting their broadband internet services, since the DSL requires us to pay for a phone line connection also.
We have the Express Pro Plus package, which is supposed to be 3.0Mbps down and 384 Kbps up. The speeds never reach the advertised speeds, and the latency is horrible during "peak" hours, which is basically when we use it. During "peak" hours, which seems to range from 5 PM to 2 AM (when we really use the internet), the latency seems to be equal to a 56K modem. All of my roommates and I enjoy playing online games, and this is one of the main reasons we ordered the most expensive package offered for residents. We are not able to play our online games during the times we want because the latency is so high, sometimes reaching 600 - 800 ms. We never had these issues with DSL, and my family, who uses Roadrunner/Comcast in another part of MS does not experience these issues speed and latency issues.
I know that this is a big apartment complex and Cable Internet degrades as the more number of users use it, but I think Northland needs to use the money they are making to upgrade their equipment to handle the loads if people are paying the premium prices for broadband. If I am paying 60 dollars a month for broadband internet, I would like it to feel like I'm getting my money's worth. I don't want to feel like i'm paying 60 dollars for dial up speeds, it's not the 1990's anymore. We basically have to wait until about 2-3 AM to play our games and surf normally, and being in school, this is hard to do since we have classes in the morning.
Also, there have been a few times where the internet did not work completely, and although the tech support was helpful, we were not compensated for the days in which the service was not provided.
In conclusion, if I had the choice, I would rather go with the DSL offered in this area, while paying the extra money for the telephone line. Hopefully Northland gets bought out by a bigger company like Comcast, who can invest more in the infrastructure, to truly provide the services they advertise.
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Northland Cable Television
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