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All reviews of Uniserve


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Ad-hoc Uniserve Forum
Canadian Forums

Reviews:
read 9 reviews (6 positive) (2 negative)
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$48 per month avg ($35 to $60)


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Review by gogu See Profile
UPDATED: 53 days ago
member for 53 days, 1 visits, last login: 52 days ago


Kitchener,ON
$35 per month
Bell Canada
"Unlimited"
"1-2 times/year down"
"Good value for the $"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    Been with ca.inter.net in the KW Ontario area for about 3 years. After modem rental and taxes its about $35/month no contract.

    In these 3 years i've noticed the service go down for longer periods of time about 1-2 times a year. I've had the modem die on me once before and now its no longer able to log in, so the techs walked me through on how to bridge the modem, and log in via my router. I've heard a lot of great things about Teksavvy, who i actually use for phone service, but have been reluctant to switch over because ca.inter.net has been pretty good overall. Speeds are around 500KB/sec down, and 75KB/s up. Torrents are throttled, but as far as i know most ISPs are, even teksavvy unless you bond.

    Tech support help, knowledge, friendly 10/10

    Uptime 9/10

    Price 9/10

    If they cap or longer downtimes, i will move.

    Followup comments:
    Forums » comments on review of Uniserve

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Review by westvv See Profile
UPDATED: 234 days ago
member for 3.5 years, 152 visits, last login: 5 days ago


North York,ON
$39 per month
about 7 days
Bell Canada
"Good price, good service so far."
"ping times are not good.around 10ms ping time oscillation amplitude"
"No uniserve staff work in this forum"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Services:
Value for money:

    I am based in east of Canada, it's ca.inter.net. I started my service two weeks ago. So far so good.

    1. Installation: They contacted me during the process, gave me updated. Like problems, dates...

    2. Billing: They charge 5M (unlimited) high speed 29.95 + Band B dry loop 7.95 + tax. It's 39.85 per month without contract if you have your own modem. A good price of monthly based.

    3. Service stability: So far so good. It can reach my peak line speed. only one disconnection at 4th morning, maybe a network change.

    4. Routes: They use Nlayer and montreal Telecom as upstreams service providers, and own BGP4 AS number 32984. Both above are good.

    Totally I think it's good so far.

    ----------------
    Update: ca.inter.net(Uniserve now) changed their uplink service provider from Nlayer to tiscali.net, they may want to merge both west and east operations(west Uniserve also use tiscali), at this point, still, I can not tell the difference between tiscali and Nlayer.

    I have been with their service for one year, so far so good, they announced 75G cap, but still no deployment for us old customers. Let's wait and see how about the operation change.

    Followup comments:
    Forums » comments on review of Uniserve

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Review by bigbangnet See Profile
Posted: 254 days ago
member for 6 years, 46 visits, last login: 254 days ago


Laval,QC
$29 per month
about 5 days
Bell Canada
"Customer support"
"P2P Throttling but we can all blame bell and rare time outs"
"Awesome cheap service for a 5m Highspeed service"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    everything is good but like I said in my bad point, there stuck with the throttling because of Bell. Good price compared to other providers without a contract. I hate contracts. order went really fine and took 5 days in my case and because of my distance to the CO, I have full speed 5mb.

    Uniserve gives zooms (pppoe by default)which are good but you could use other types of modem as well like speedstream or dlink dsl-300g.

    sometimes they have timeouts here and there but every ISP has them. Also, there spam seems to be improving a lot lately which is really great if you ask me.

    tech support is 24h support btw

    Followup comments:

    golabi

    @teksavvy.com

    Better ISP exist

    Uniserve is good. But when better and best exist why Uniserve. Uniserve has a cap of 75G/m. So, if you are a high bandwidth user, you may notice low speed at the level of dialup, or end up paying three digits bills after cap is reached.

    For the same price, TEKSAVVY offer a quality service: low latency, and 200G/m.

    Furthermore with Teksavvy you could beat throttling. Interested visit:
    »rfd-web1.redflagdeals.com/forums···t=594003

    and it really works.
    Forums » comments on review of Uniserve

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Review by jerry666 See Profile
Posted: 1.6 years ago
member for 6.9 years, 1722 visits, last login: a few hours ago


Piedmont,QC
$29 per month (12 month contract)
about 4 days
Bell Canada
"reliable"
"no problems in 10 years"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    free modem , at the time $29.00 a month for 5Mbps only had 2 downtimes in 10 years

    Followup comments:
    Forums » comments on review of Uniserve






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Review by rupture See Profile
Posted: 1.9 years ago
member for 4.3 years, 1086 visits, last login: a few hours ago


Toronto, ON
$32 per month (11 month contract)
about 5 days
Bell Canada
"Good price, 24hr customer service and generally reliable DSL service."
"Occasional disconnections and longer than anticipated wait times for tech support."
"Good value for the money"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    I had ca.inter.net (Uniserve) for approximately 11 months before I moved onto another ISP carrier. They had friendly customer service but I didn't find them to be all that knowledgeable when it came to the DSL field. The price was fair and the uptime was good. They would often email a few days before any anticipated outages. One thing I did not like were the disconnects that happened every few hours which required me to cycle my modem. Overall great ISP for Unlimited traffic.

    Followup comments:
    Forums » comments on review of Uniserve

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Review by Luckyguy See Profile
UPDATED: 2 years ago
member for 2 years, 40 visits, last login: 291 days ago


Vaudreuil-Dorion,QC
$35 per month
about 4 days
Bell Canada
"good available support, DSL usually works"
"Some major downtime and intermittent short term downtime"
"alterntative is Bell Sympatico, which is likely worst"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    did consider and tried Sympatico, was not great and am not a Bell fan
    ordered inter.net max residential at 3MB download and 640K upload for $35 / month, including Zoom modem rental
    order and install was smooth, about 4 days
    Been on service for 18 months, speed is very good, but am frustrated at intermittent disconnect periods. Is the problem Bell line or Uniserve DSL, is a question i have been looking to answer?

    Followup comments:
    Forums » comments on review of Uniserve


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