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All reviews of Internode


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Ad-hoc Internode Forum
Australian broadband Forum

Reviews:
read 9 reviews (8 positive) (0 negative)
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Review by scan06disk See Profile
UPDATED: 96 days ago
member for 104 days, 0 visits, last login: 104 days ago


West Newbury,Orange,VT
$79 per month (24 month contract)
"Blisteringly Fast Speeds, excellent customer service and plenty of FREE UN-METERED STUFF !"
"NOTHING !"
"Internode, the best ISP in Australia !"
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    Blisteringly Fast Speeds, excellent customer service and plenty of FREE UN-METERED STUFF !

    Followup comments:
    Forums » comments on review of Internode






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Review by ilago See Profile
UPDATED: 178 days ago
member for 3.2 years, 1053 visits, last login: a few hours ago


Australia
$59 per month
about 14 days
"Excellent trouble-free service"
"I haven't found any"
"Excellent performance at a reasonable price"
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    I've been with Internode for 5 years. In that time I have gone from ADSL 256/64 to 512/128 to 1500/256 to ADSL2+ with almost no change in price. I've paid $AUD59.95 for the last 3 years. I chose them because they were the only ISP that would allow me to install my own DSL modem when I upgraded from dialup.They did not force me to pay for a technician to come and install it.

    My original order went through exactly on the two weeks offered. I picked up my first modem from their office in person. They supplied a D-link 200. Australia has lagged behind many countries in the provision of broadband services.

    All speed and plan changes have been on my monthly renewal date as promised and the service has been at the speed offered in the plan. One speed upgrade involved a charge at my choice. All subsequent changes have been at no additional cost. I provided my own modems after the D-link died and for the upgrade to ADSL2+.

    In Australia this is outstanding service. Many ISPs provide very poor customer service and insist that they provide and set up modems for a charge. Some provide modems of poor quality and demand long contract periods with poor download allowances.

    Very few providers give the level of service I have had from this company. Internode has become a major ISP in several states because of the level of service, rather than the costs. I am prepared to pay a small premium for the excellent service I have always had. I am currently on the extreme ADSL2+ plan for $AUD59.95 per month with a 20GB limit. My monthly fee has been the same since the one upgrade that occurred at my cost. I have a dynamic IP.

    Their help desk speak english and live where the customers actually are. I have installed several ADSL systems as part of my work and each of them has been an Internode service (not by my choice). The service has been equally good in those cases.

    »www.whirlpool.net.au is the reference point for all Australian ISPs. It has some very active forums. The hierarchy of Internode post regularly.

    16 April 2008 As per the comment from System which made me laugh

    "Here at the dslreports.com offices we still look back with pleasure at the day your review arrived. We all gathered around the printer as it clicked out those fateful words "I've been with Internode for 5 ..". After we were done reading, and tissues had been passed around, we framed the review and hung it on our wall where, to this day, it still has the power to move vistors to tears."

    So here's an update. I've now been with Internode for a really long time - well over 6 years and they just increased my download limit by another 5GB per month so they are still great

    Followup comments:
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    ilago
    Premium
    join:2005-06-28
    Australia

    Still happy with Internode

    198 days since my last "review" and I'm still happy with internode. There's been a few upsets and few price changes among Australian ISPs over the last few months, but I see no reason to change a good ISP.
    permalink · 2007-09-05 04:40:12 · Reply to this

    thethin

    @on.net

    Internode

    I have a SOHO ADSL 2+ 20Gb $70.00 plan.

    Unlike most, if not all, other ISP's, Internode has failed to dissapoint me in any area you might or might not expect ISP's to let you down.

    Their CS is outstanding!! If calling and waiting in a cue the automation system will call you back when you get to the top of the cue!

    Its been 6 months and I am yet to find any connection issues at all.

    I am dreading a move to an area that might not have 1 of their DSLAMs in the local exchange.
    permalink · 2007-09-14 00:26:35 · Reply to this

    ilago
    Premium
    join:2005-06-28
    Australia

    Re: Internode

    I would refuse to move
    permalink · 2007-09-14 08:49:10 · Reply to this

    Bellundo

    @teksavvy.com

    Finally the cost of bandwidth is falling in Australia

    Seems the cost of broadband is falling everywhere in the world except in Canada where it seems to be rising.
    permalink · 2008-04-16 19:53:56 · Reply to this
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Review by Bradders See Profile
UPDATED: 180 days ago
member for 1.2 years, 11 visits, last login: 122 days ago


Providence,Providence,RI
$59 per month
about 150 days
"Very fast, very efficient, first with ADSL2+ in Australia"
"All of their efforts might be for naught. Price just went up. (Just went down again, with increased downloads too!)"
"Highly professional ISP, pushing Australia to almost keep up with the rest of the world"
Pre Sales information:
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    I reviewed ISPs on www.whirpool.net.au I was looking for a plan without hidden costs. I started on 512/128kbps ADSL.

    It took 4-5 months to connect. Between my house and the exchange was pair gain lines and other blocks. It took several months for Telstra to upgrade and install equipment to allow ADSL in this suburb. During this time Internode were in regular contact. As soon as it was available, I was contacted and lead through the connection process.

    (The irony is that my suburb - Gungahlin - was supposed to be at the bleeding edge of telecommunications in Australia when it was announced in 1996. The reality was that parts of outback Northern Territory got ADSL before we did!)

    The dominant telco in Australia is Telstra, a partly-privatised former state monopoly that owns all of the copper. Australian ISPs have to negotiate with Telstra to connect their customers to their gear.

    I had an old Alcatel modem and a switch to get started. I didn't request equipment, to keep the startup cost low. Setup fee was $129, chargeable when the service was on-line.

    I have been connected to Internode for 3 years.

    Internode started building ADSL2+ exchanges in South Australia, as they are based in Adelaide. This included outback areas, which previously had no hope of ADSL. As the first Australian ISP to offer ADSL2+, Internode deserves much praise. I'm still waiting for my exchange to be enabled, but my order is already in place.

    I now have 1.5Mbps/256kbps connection at $69.95/month. The speed change cost $20 and was ordered on-line. This price did increase by $10 recently.

    If you wish to buy extra downloads, that can be done on-line and can be processed "immediately".

    My ADSL2+ order is in place, however it may take several months for the exchange to be upgraded with Internode/Agile DSLAMs. (Boo Hoo! I can't get ADSL2+ because I'm connected to a sub-exchange where only the big bad ISP has DSLAMs. And it's unlikely that any other ISP will install here because of the cost outweighing the small number of customers they might have. Sob!)

    The help desk has a handy message and call-back service. If you have been waiting for a few minutes on hold, you will get the option to leave your contact details. And they call you back!. This is much nicer than holding for 1 hour.

    Internode is also quite honest about faults and doesn't hide service data that shows how good (or bad) the service is.

    Internode is leading the charge to turn fraudband into broadband in Australia. More power to them against the forces of evil.

    At least my service is now $10 per month cheaper with an extra 5GB allowance.

    Followup comments:
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Review by alex32edin See Profile
UPDATED: 242 days ago
member for 242 days, 0 visits, last login: 242 days ago


undisclosed location
$69 per month
about 3 days
"Great tech support staff - They know what they are talking about!"
"None that I can find"
"It does what it says on the box - A company that has pride in what it delivers"
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    These guys are just the best! Australia now has an ISP that delivers what its customers want and does it well.

    Followup comments:
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Review by flynny See Profile
Posted: 315 days ago
member for 1.1 years, 18 visits, last login: 57 days ago


australia
Contract price not specified.
"Very reliable and speeds consistant considering auswide copper cond"
"not to many if any"
"A trendsetter in australian broadband communications, A leader"

    cable, wireless large coverage

    Followup comments:
    view 1 comment
    flynny

    join:2007-08-16
    australia
    ·Internode

    Internode on australian broadband scene

    A true innovator and motivator for this slow uptake technology in Au. If Australia wants to be up with the major players in trade , export and communications it needs a catalyst like Internode and Agile communications to break the barriers and stale thinking, lack of realising what a isolated but very productive exporter to the rest of the world we are and must have communications up to speed as it were to continue and improve our standing in the 1st world stage.»i.dslr.net/v2/lite/grey/smile.gif
    [:)]
    permalink · 2007-12-01 20:57:40 · Print · Reply to this
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Review by Hutch See Profile
UPDATED: 316 days ago
member for 7.9 years, 3407 visits, last login: a few hours ago


Out House
$69 per month (24 month contract)
about 2 days
"Sales and Support exellent"
"None."
"Internode is one of the best in Australia"
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    I have a 1500/256 20gig cap, If i exceed my Cap my connection is slowed down. No biggy there. I find the connection I have stable for VOIP, Using Skype.

    I have had this connection for 18 months and Internode have been very helpful when needed. I recently had my DSL modem fried, when I was away from home and we had lighting strikes that took the modem out. I had a replacement DSL/Router Modem delivered across three states within two days. Now that's what I call service. Internode also credited me $10.00 of my monthly bill as a gesture of good faith while I went without my service.

    I have been with many other ISP's in Australia, I would now only recommend Internode to my neighbours and friends.



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    h4x0r3d
    Premium
    join:2003-04-13
    Oxford, MS

    .

    20 gb cap???Id run that in a day.
    permalink · 2007-11-16 11:26:14 · Reply to this

    Sterling
    IP Support Tier III
    Premium
    join:2003-05-30
    Pittsburgh, PA

    Re: .

    Dude your being ripped off big time, $25 a month for something like that would be pushing and thats assuming your talking about a daily 20gb cap
    permalink · 2007-11-16 13:14:11 · Reply to this

    Hutch
    My Throne is the Dunny
    Premium
    join:2000-10-14
    Out House
    ·Internode

    My Reply

    Guys thats what it costs us downunder, we are always charged three times as much as people in America, at the price you are suggesting I would a get 500mb to 1 gig cap. and no connection once the limit is exceeded.

    Sure I have a 20gig cap, but when I exceed it only my speed is affected, that I can live with
    permalink · 2007-11-16 18:44:46 · Reply to this
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Review by Jiver See Profile
Posted: 1 year ago
member for 4.4 years, 45 visits, last login: 184 days ago


australia
$54 per month
about 4 days
"Speed, price, connectivity"
"zippo"
"Best ISP in Australia, and sister company is bringing us to rest of world levels"
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    I have 512/128 for 3yrs, can upgrade for $10 extra, but waiting til I move into my new house before going to ADSL2.

    Followup comments:
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Review by Zegan See Profile
UPDATED: 1 year ago
member for 1 year, 2 visits, last login: 1 year ago


undisclosed location
$109 per month (6 month contract)
about 3 days
"Good Custmer service"
"None found yet"
"One of the best ISPs going in Australia"
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    Package: SOHO-High-Power20 1500/256min 8000/384max static IP
    Equipment: Self supplied, Belkin N1 Home wireless Modem/Router
    Ordered the service and was told that it would take 5-7 days for it to become active. On the 3rd day noticed that the ADSL line link light on the modem was active, called custemer support and told them that the ADSL link light had come up and asked if it was possible if the you SMS out my password (knew all the setting prior) password was sead out with out delay.

    I have been with Internode about 12days now and i can't fault them.

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Review by bugzeh See Profile
UPDATED: 1.1 years ago
member for 4.4 years, 2 visits, last login: 192 days ago


australia
$99 per month
about 4 days
"fast reliable services"
"tech support waiting times can be lengthy but well handled when needed"
"overall Internode is a top rated ISP with impressive services"
Pre Sales information:
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    Went with the 8mbit service as its reasonably priced and fast churn from previous ISP services , Would recommend Internode to anyone , in fact we run several IRC Chat servers on Internode with no problems and we even carry their company logo linked to our web site .

    Regards
    Steve

    Network Administrator
    IRC Chat Networks

    www.austchat.net

    Attached images and files



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