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Review by mistral2099 
Posted: 65 days ago
member for 2.8 years, 28 visits, last login: 4 days ago
 undisclosed location
 $60 per month (24 month contract)
 about 60 days
 "Superb customer service, reliable connection."
 "Poorly coordinated churn from previous ISP, 5 days line disconnection"
 "Major hassle getting connected but once there, worth the effort."
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Terrific, well-trained, personable and educated support people. Unlike virtually every other ISP in Australia I have used. Highly recommended.
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Review by bombadill
Posted: 169 days ago
member for 1 year, 192 visits, last login: a few hours ago
australia
$55 per month
about 15 days
"ROCK SOLID CONNECTION. SERVICE FIRST CLASS"
"COULD BE CHEAPER"
"YOU COULD GET CHEAPER YOU WON'T GET BETTER"
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LOOKED AT ADSL2 BUT TOO EXPENSIVE FOR MY BUDGET
ORDERED 1500/256 AND GETTING 100% OF THE SPEEDS EXPECTED
ORDER AND INSTALL QUICK AND EFFICIENT. BYO MODEM WAS A HELP
NO BAD EXPERIENCES AFTER 2 YEARS.
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 Review by ilago
UPDATED: 254 days ago
member for 4.4 years, 1384 visits, last login: 8 days ago
Australia
$59 per month
about 14 days
"Excellent trouble-free service"
"I haven't found any"
"Excellent performance at a reasonable price"
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Update: I've now been with Internode for over 7 years. I still can't fault them. On the other hand, I have a Vodafone mobile broadband connection and I really can't find a nice word to say 
I've been with Internode for 5 years. In that time I have gone from ADSL 256/64 to 512/128 to 1500/256 to ADSL2+ with almost no change in price. I've paid $AUD59.95 for the last 3 years. I chose them because they were the only ISP that would allow me to install my own DSL modem when I upgraded from dialup.They did not force me to pay for a technician to come and install it.
My original order went through exactly on the two weeks offered. I picked up my first modem from their office in person. They supplied a D-link 200. Australia has lagged behind many countries in the provision of broadband services.
All speed and plan changes have been on my monthly renewal date as promised and the service has been at the speed offered in the plan. One speed upgrade involved a charge at my choice. All subsequent changes have been at no additional cost. I provided my own modems after the D-link died and for the upgrade to ADSL2+.
In Australia this is outstanding service. Many ISPs provide very poor customer service and insist that they provide and set up modems for a charge. Some provide modems of poor quality and demand long contract periods with poor download allowances.
Very few providers give the level of service I have had from this company. Internode has become a major ISP in several states because of the level of service, rather than the costs. I am prepared to pay a small premium for the excellent service I have always had. I am currently on the extreme ADSL2+ plan for $AUD59.95 per month with a 20GB limit. My monthly fee has been the same since the one upgrade that occurred at my cost. I have a dynamic IP.
Their help desk speak english and live where the customers actually are. I have installed several ADSL systems as part of my work and each of them has been an Internode service (not by my choice). The service has been equally good in those cases.
»www.whirlpool.net.au is the reference point for all Australian ISPs. It has some very active forums. The hierarchy of Internode post regularly.
16 April 2008 As per the comment from System which made me laugh
"Here at the dslreports.com offices we still look back with pleasure at the day your review arrived. We all gathered around the printer as it clicked out those fateful words "I've been with Internode for 5 ..". After we were done reading, and tissues had been passed around, we framed the review and hung it on our wall where, to this day, it still has the power to move vistors to tears."
So here's an update. I've now been with Internode for a really long time - well over 6 years and they just increased my download limit by another 5GB per month so they are still great
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Review by scan06disk
UPDATED: 1.3 years ago
member for 1.4 years, 0 visits, last login: 1.4 years ago
West Newbury,Orange,VT
$79 per month (24 month contract)
"Blisteringly Fast Speeds, excellent customer service and plenty of FREE UN-METERED STUFF !"
"NOTHING !"
"Internode, the best ISP in Australia !"
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Blisteringly Fast Speeds, excellent customer service and plenty of FREE UN-METERED STUFF !
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Review by Bradders
UPDATED: 1.6 years ago
member for 2.3 years, 12 visits, last login: 130 days ago
Providence,Providence,RI
$59 per month
about 150 days
"Very fast, very efficient, first with ADSL2+ in Australia"
"All of their efforts might be for naught. Price just went up. (Just went down again, with increased downloads too!)"
"Highly professional ISP, pushing Australia to almost keep up with the rest of the world"
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I reviewed ISPs on www.whirpool.net.au I was looking for a plan without hidden costs. I started on 512/128kbps ADSL.
It took 4-5 months to connect. Between my house and the exchange was pair gain lines and other blocks. It took several months for Telstra to upgrade and install equipment to allow ADSL in this suburb. During this time Internode were in regular contact. As soon as it was available, I was contacted and lead through the connection process.
(The irony is that my suburb - Gungahlin - was supposed to be at the bleeding edge of telecommunications in Australia when it was announced in 1996. The reality was that parts of outback Northern Territory got ADSL before we did!)
The dominant telco in Australia is Telstra, a partly-privatised former state monopoly that owns all of the copper. Australian ISPs have to negotiate with Telstra to connect their customers to their gear.
I had an old Alcatel modem and a switch to get started. I didn't request equipment, to keep the startup cost low. Setup fee was $129, chargeable when the service was on-line.
I have been connected to Internode for 3 years.
Internode started building ADSL2+ exchanges in South Australia, as they are based in Adelaide. This included outback areas, which previously had no hope of ADSL. As the first Australian ISP to offer ADSL2+, Internode deserves much praise. I'm still waiting for my exchange to be enabled, but my order is already in place.
I now have 1.5Mbps/256kbps connection at $69.95/month. The speed change cost $20 and was ordered on-line. This price did increase by $10 recently.
If you wish to buy extra downloads, that can be done on-line and can be processed "immediately".
My ADSL2+ order is in place, however it may take several months for the exchange to be upgraded with Internode/Agile DSLAMs. (Boo Hoo! I can't get ADSL2+ because I'm connected to a sub-exchange where only the big bad ISP has DSLAMs. And it's unlikely that any other ISP will install here because of the cost outweighing the small number of customers they might have. Sob!)
The help desk has a handy message and call-back service. If you have been waiting for a few minutes on hold, you will get the option to leave your contact details. And they call you back!. This is much nicer than holding for 1 hour.
Internode is also quite honest about faults and doesn't hide service data that shows how good (or bad) the service is.
Internode is leading the charge to turn fraudband into broadband in Australia. More power to them against the forces of evil.
At least my service is now $10 per month cheaper with an extra 5GB allowance.
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Review by alex32edin
UPDATED: 1.7 years ago
member for 1.7 years, 0 visits, last login: 1.7 years ago
undisclosed location
$69 per month
about 3 days
"Great tech support staff - They know what they are talking about!"
"None that I can find"
"It does what it says on the box - A company that has pride in what it delivers"
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These guys are just the best! Australia now has an ISP that delivers what its customers want and does it well.
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 Review by Hutch
UPDATED: 1.9 years ago
member for 9.1 years, 3573 visits, last login: 98 days ago
Out House
$69 per month (24 month contract)
about 2 days
"Sales and Support exellent"
"None."
"Internode is one of the best in Australia"
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I have a 1500/256 20gig cap, If i exceed my Cap my connection is slowed down. No biggy there. I find the connection I have stable for VOIP, Using Skype.
I have had this connection for 18 months and Internode have been very helpful when needed. I recently had my DSL modem fried, when I was away from home and we had lighting strikes that took the modem out. I had a replacement DSL/Router Modem delivered across three states within two days. Now that's what I call service. Internode also credited me $10.00 of my monthly bill as a gesture of good faith while I went without my service.
I have been with many other ISP's in Australia, I would now only recommend Internode to my neighbours and friends.
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Review by Jiver
Posted: 2.1 years ago
member for 5.6 years, 46 visits, last login: 288 days ago
australia
$54 per month
about 4 days
"Speed, price, connectivity"
"zippo"
"Best ISP in Australia, and sister company is bringing us to rest of world levels"
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I have 512/128 for 3yrs, can upgrade for $10 extra, but waiting til I move into my new house before going to ADSL2.
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Review by Zegan
UPDATED: 2.1 years ago
member for 2.1 years, 2 visits, last login: 2.1 years ago
undisclosed location
$109 per month (6 month contract)
about 3 days
"Good Custmer service"
"None found yet"
"One of the best ISPs going in Australia"
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Package: SOHO-High-Power20 1500/256min 8000/384max static IP
Equipment: Self supplied, Belkin N1 Home wireless Modem/Router
Ordered the service and was told that it would take 5-7 days for it to become active. On the 3rd day noticed that the ADSL line link light on the modem was active, called custemer support and told them that the ADSL link light had come up and asked if it was possible if the you SMS out my password (knew all the setting prior) password was sead out with out delay.
I have been with Internode about 12days now and i can't fault them.
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Review by bugzeh
UPDATED: 2.2 years ago
member for 5.5 years, 3 visits, last login: 1 year ago
australia
$99 per month
about 4 days
"fast reliable services"
"tech support waiting times can be lengthy but well handled when needed"
"overall Internode is a top rated ISP with impressive services"
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Went with the 8mbit service as its reasonably priced and fast churn from previous ISP services , Would recommend Internode to anyone , in fact we run several IRC Chat servers on Internode with no problems and we even carry their company logo linked to our web site .
Regards
Steve
Network Administrator
IRC Chat Networks
www.austchat.net
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Internode
