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Review by johnnn See Profile

  • Location: Ypsilanti, Washtenaw, MI, USA
  • Cost: $120 per month
  • Install: about 1 days
often matches/exceeds the shaped rates I get from comcast.
this fantastic service will die with the close of the AT&T acquisition.
incredible value for a highly underrated service.
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

the price includes 4 lines of voice/unlimited SMS and 5GB data on my line. no detectable traffic shaping under the data transfer limit. cell sites rarely congested during normal business day. if i didn't require much greater data transfer limits, i'd use it as my primary connection. »twitpic.com/4hydom

member for 17.2 years, 1755 visits, last login: a few hours ago
lodged 13 years ago







Review by brad152 See Profile

  • Location: Phoenix, Maricopa, AZ, USA
  • Cost: $40 per month (24 month contract)
  • Install: about 1 days
Amazing speed, no overages unlike other carriers, and much better than my cable
you have to manually connect every time
It's an amazing value and everyone should get it!
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

I have had my webConnect service since last September, i opted to buy the "Rocket" instead of taking the cheap free one, and i do not regret it one bit.

i get a consistent ~10-13Mbps down/~2-3Mbps upload and my latency is always under 80ms..

If you are thinking about this, just go get it and buy a "Rocket" series USB dongle and you will not regret it.

This is what i'm getting right now, and it's running better than my Cable internet from Cox communications:

»www.speedtest.net/result ··· 3085.png

member for 17.7 years, 5176 visits, last login: a few hours ago
lodged 13 years ago

ArizonaSteve
join:2004-01-31
Apache Junction, AZ

1 edit

ArizonaSteve

Member

10-13Mbps down?

How can you get speeds that high when it only connects at 7.2Mb using HSPA+ and the actual speed has to be lower than that by about half? When I tried it here I got 3 Mb down/1.2Mb up which I though was pretty good, faster than anything else I can get. The prepaid plan with only 1Gb/mo for $50 is insanely expensive unless you sign a 2 yr. contract to get the $40/mo plan. That's not a good value at all though when you consider that bits don't cost them anything. And since the $40/mo plan only gives you 5Gb/mo that is just enough to watch one movie. I presently use about 11Gb/mo on wi-fi just checking email and browsing the web.
brad152
join:2006-07-27
Chicago, IL

brad152

Member

Re: 10-13Mbps down?

The HSPA+ is 21Mbps, 7.2Mbps is regular HSPA. Also, they do offer a 10GB plan for $20 more a month for heavy users

i do just fine on 5gb, i download 1-2 movies from iTunes, my regular music downloads, and my normal couple of hours of web surfing a day along with the stuff for my class and i've only ever hit my cap once, and when i did my speed was throttled to ~200kbps - it was fine for web browsing but if i did a download it sucked but when i hit my cap there was only 1 day left in my cycle so it was not too bad

I'm in Ohio today and pulling over about 7-9Mbps

ArizonaSteve
join:2004-01-31
Apache Junction, AZ

ArizonaSteve

Member

Re: 10-13Mbps down?

I guess you're right. You must have what they are calling 4G now. I didn't know they had that in Phoenix yet. The 3G unit I got in December just uses HSPA at 7.2Mbps but that would be fine if I could afford it. Besides the 5Gb plan costing $49 that requires a 2 yr. contract all I can find are the 1Gb plan for $50/mo and what they call the "unlimited day pass" that costs $1.49/day but only gives you 30Mb that would be $46.14/mo for just 930Mb. Where did you see a 10GB plan for $20 more a month? I can't find anything like that but the web site changes every week. Can you point me to it?
brad152
join:2006-07-27
Chicago, IL

brad152

Member

Re: 10-13Mbps down?

»www.t-mobile.com/shop/pl ··· roadband

it's 84.99 - 20% for being a customer, so effectively $68, so really $28 more for double the data.
ArizonaSteve
join:2004-01-31
Apache Junction, AZ

ArizonaSteve

Member

Re: 10-13Mbps down?

That link doesn't do anything, their web site seems to be down.
Did you get some kind of a discount? That wouldn't be too bad if the price was more reasonable than $85, except for the 2 yr. contract.
brad152
join:2006-07-27
Chicago, IL

brad152

Member

Re: 10-13Mbps down?

Link works just fine on my Mac and PC, one is through Road Runner (PC) and my Mac is going through my webstick.

you get a 20% discount when you have a voice line with T-Mobile that will automatically apply to the total on the bill
ArizonaSteve
join:2004-01-31
Apache Junction, AZ

ArizonaSteve

Member

Re: 10-13Mbps down?

The link is finally working today but there's nothing on there about any 20% discount so it's just a straight $84.99. It will probably change again next week though.
brad152
join:2006-07-27
Chicago, IL

brad152

Member

Re: 10-13Mbps down?

It's not mentioned on the site, but when you have a voice line with T-Mobile, you get 20% off
ArizonaSteve
join:2004-01-31
Apache Junction, AZ

ArizonaSteve

Member

Re: 10-13Mbps down?

So it's a secret and you get it by magic then?
brad152
join:2006-07-27
Chicago, IL

brad152

Member

Re: 10-13Mbps down?

No, the 20% discount is for anyone. if you have a voice line (cell phone) and a webstick you get the discount. call em up and ask, they'll tell you the same thing

Review by Lenny95NeoN See Profile

  • Location: Baltimore, Baltimore City, MD, USA
  • Cost: $30 per month
Keeps me Connected at home or on the go. Sometimes Faster than Verizon DSL
Lose connection after 30 min if I get a phone call, or within a minute if I use the phones Browser
Works when Verizon dsl slows down or quits.
Pre Sales Information:
Connection reliability:
Tech Support:
Services:
Value for money:

I just use my old G1 Android's PDANet app to connect when the Verizon DSL decides to quit or crawl.

member for 14.3 years, 19 visits, last login: 11.6 years ago
lodged 13.1 years ago







Review by wierdo See Profile

  • Location: Tulsa, Tulsa, OK, USA
  • Cost Contract price not specified.
Fast, no commitment
coverage not as widespread as at&t, must keep prepaid account active
great backup

I've had a Nokia N900 for a while now and have been suffering with EDGE speed for data since the phone only supports 3G on 1700MHz and 2100MHz.

With T-Mobile finally getting around to offering data with their prepaid product, I figured I'd give it a try. Am I ever glad I did. For a mere $1.25 I get unlimited 3G data for 24 hours. On my N900, the service is good for 2-3Mbps, which is faster than the wifi at most hotspots.

Setup was a breeze; it was literally a matter of sticking the SIM in my phone and telling the phone to connect to the Internet. The process of purchasing the data plan wasn't entirely clear, but it's actually quite simple. You go to wap.t-zones.com (which works in a standard browser), click through to your account and buy a plan.

The only downsides are that you have to recharge at least $10 every 90 days to keep the account active, so if you use it less than a few days a month, you'll end up accumulating extra money on your account, and that voice minutes are terribly expensive unless you buy a big block all at once. At 33c a minute, a day's data plan costs the same as 4 minutes of talking. Crazy, but ultimately not an issue if you don't talk much or at all and just use the service for data.

Although it doesn't make sense for me, $50 will buy you 2GB to use over up to 30 days and better voice pricing is available if you buy a month at a time.

member for 23.1 years, 3624 visits, last login: 2 days ago
lodged 13.2 years ago

ArizonaSteve
join:2004-01-31
Apache Junction, AZ

ArizonaSteve

Member

Which plan is that?

Which T-Mobile plan are you talking about and where did you get it? I was looking for a data plan for my phone but couldn't find anything on their website except one that has a 2 yr. contract.
wierdo
join:2001-02-16
Miami, FL

wierdo

Member

Re: Which plan is that?

It's not a plan, it's the "data day pass," which you can only get on PAYG. I think you can also use it if you have a monthly prepaid plan without data or if use your entire data allotment.

»www.t-mobile.com/shop/pl ··· ans.aspx
ArizonaSteve
join:2004-01-31
Apache Junction, AZ

ArizonaSteve

Member

Re: Which plan is that?

Your facts and your prices seem to be way off! They don't even have an unlimited data plan anymore, just a prepaid plan with 2Gb of data, text and talk for $70/mo for the monthly plan. That's outragiously expensive! The PAYG broadband plan seems to be even more expensive with $10 a week only giving you 100Mb of data. What good is just 100Mb a week?
wierdo
join:2001-02-16
Miami, FL

wierdo

Member

Re: Which plan is that?

said by ArizonaSteve:

Your facts and your prices seem to be way off! They don't even have an unlimited data plan anymore, just a prepaid plan with 2Gb of data, text and talk for $70/mo for the monthly plan. That's outragiously expensive! The PAYG broadband plan seems to be even more expensive with $10 a week only giving you 100Mb of data. What good is just 100Mb a week?

Nope. It's $1.49 each day you choose to buy the "data day pass." It's right there on the page I cited, immediately below the "Pay as You Go Plans" section:
$1.49 Web DayPass: Unlimited 24-hour mobile web access for Pay As You Go (also available if you need more data than included in your monthly plan).
Service available for 30 days on monthly plans and 90 days (one year for Gold Rewards status) after activation/refill on Pay As You Go plan.
It's OK, I also missed it the first few times I read that page..

FWIW, 100MB a week would cover my usage the vast majority of weeks. Not that I'd pay that much. On my at&t line where I've had unlimited data on a smartphone since about 2006, only in a handful of months have I exceeded 400MB. To be fair, there have been a few when I've been traveling particularly heavily that I've gone up to 4GB or so.

As I wrote, it's a very inexpensive backup to my $20 a month data plan with at&t. At $3.33 a month plus $1.49 for each 24 hour period I need data, it's a good deal. It would not be a great deal as your sole mobile broadband option unless you used it rarely. I indicated all that in the review.
ArizonaSteve
join:2004-01-31
Apache Junction, AZ

ArizonaSteve

Member

Re: Which plan is that?

Wow, that is small print! I thought that was part of the monthly plan since there's no way to buy it separately.
So you are using the Unlimited 24-hour mobile web access for Pay As You Go $1.49 Web DayPass only when you need more data? What is the basic plan you are using otherwise?
You mentioned AT&T, are you switching SIM cards back and forth or something?
wierdo
join:2001-02-16
Miami, FL

wierdo

Member

Re: Which plan is that?

said by ArizonaSteve:

You mentioned AT&T, are you switching SIM cards back and forth or something?

Yes. EDGE is fine for 99% of my use, but there are occasions (mostly when traveling) when I require the higher speed, and my N900 doesn't support 3G on the bands that at&t uses, only the one T-Mobile uses.

As far as purchasing, you can access T-Zones/web2go and the T-Mobile website without any data plan. AFAICT it only allows you access to basic account management features, but that's all you need.

And yes, you should be able to buy the day pass every day, but you have to do it manually. Also, there's supposedly a 30MB/day soft cap, after which your speeds are restricted. I've exceeded the 30MB a day and never had it happen, so I'm not sure what that's about.

Again, it works great for me as a backup. There's a T-Mobile MVNO whose name I can't recall at present that offers unlimited service for around $45 a month. That would definitely be easier, but you can't combine it with voice service, as it's designed for data cards only.
ArizonaSteve
join:2004-01-31
Apache Junction, AZ

ArizonaSteve

Member

Re: Which plan is that?

If there's a 30MB/day soft cap on the "unlimited" data what can you do with that small amount, check email a time or two?
I don't know of anyway to access the T-Mobile website on my phone without already having some kind of data plan since that requires using a browser and that takes data. I can't do it anyway and there doesn't seem to be a way to buy a data plan on their website on my PC either.
Also, T-Mobile cancelled most of their data plans last December. There's no longer any unlimited plan, just a 5Gb plan that requires a 2 yr. contract.
ArizonaSteve

ArizonaSteve

Member

Re: Which plan is that?

Everytime I look at the T-Mobile web site it's different! Yesterday they had one SIM but today they have 2, a SIM for $6.99 that comes with 10 min airtime but no data and a data only SIM for $36.99 that comes with 300Mb of data to get started. However a reviewer said the data SIM will only work in a T-Mobile device. It's weird but they seem to be trying their hardest to be as unfriendly to consumers as possible.
ArizonaSteve

ArizonaSteve to wierdo

Member

to wierdo
What happens if you just keep using the $1.49 per day plan all month? Will you get unlimited data for $45/mo? That's actually not too bad, just install Skype on the phone and you're all set.
ArizonaSteve

ArizonaSteve to wierdo

Member

to wierdo
This is very confusing but if you just get the $10 for 30 min. of talk pay as you go plan it doesn't seem to include any data so how can you go online to buy the $1.49 Web DayPass? It looks like you'd have to get both the $10 pay as you go plan and the $10/wk Mobile Broadband pass in order to make this work which is going to cost $50/mo total then if you need more data than 100mb a week you can add the $1.49 per day pass.
wierdo
join:2001-02-16
Miami, FL

wierdo to ArizonaSteve

Member

to ArizonaSteve
You don't need a data plan to access wap.t-zones.com or www.t-mobile.com. You can just do it, if your phone has T-Mobile's APN configured. (epc.t-mobile.com..mine figured it out automatically)

I paid the $9.99 for a SIM at a T-Mobile retail store, (I think it was "prepaid connection kit - loose" in their system) which comes with $2.33 in credit. You can use it in any phone you like. The sales guy had no interest in knowing what phone I had, only that I had one.

It looks like the $6.99 one on the website is a slightly better deal since it comes with more credit and is discounted. (10 minutes is $3.33 unless you've been buying refills larger than $10)

So what you would do is the following, presuming your phone knows APNs for the major US carriers and is unlocked: Buy $6.99 prepaid connection kit, receive in mail a few days later, put SIM in phone. Access wap.t-zones.com (if you have a T-Mobile phone, this is the T-Zones or web2go icon). Select "My Account," Select "Buy Data Day Pass".

I've read that you may even be redirected to the screen telling you to buy a data day pass if you go to a third party website when you don't have a data plan if you've activated since October 2010 or so, when they dropped the pay per use data on prepaid. I'm not willing to try it out when I know I can just go to t-zones and buy it without running the risk of having a few KB of PPU data.
ArizonaSteve
join:2004-01-31
Apache Junction, AZ

ArizonaSteve

Member

Re: Which plan is that?

I had been thinking of getting the $6.99 SIM that comes with 10 min. of airtime but the $35 setup charge was a deal breaker. Is there anyway to get that waived?
wierdo
join:2001-02-16
Miami, FL

wierdo

Member

Re: Which plan is that?

There is no setup fee. You pay the $6.99 and they ship you the SIM. I bought it at a store, so I paid $9.99 and they handed me a SIM.

AFAIK, setup is only for monthly plans.
ArizonaSteve
join:2004-01-31
Apache Junction, AZ

ArizonaSteve

Member

Re: Which plan is that?

They have a one time $35 activation fee on every plan that is added to your cart and when you go to check out it says: "This one-time charge will appear on the first monthly billing statement. Not applicable for T-Mobile Prepaid customers".
It looks like there may be a way to avoid the activation fee by just getting a prepaid plan but you have to buy a phone to get one of the plans and I don't want to buy one of their phones to get a prepaid plan either.
I don't know how you can get to web sites without any data or buy sim cards and so on without paying the activation fee or buying a phone. It sounds like you know someone at T-Mobile so it like having a friend at Micky Dee's who gives you the whole order and only charges you $1.00! LOL
ArizonaSteve

ArizonaSteve

Member

Re: Which plan is that?

Well I ordered the SIM from T-Mobile for $6.99 so we will soon see what happens. It's taking them a week to even ship it though.
wierdo
join:2001-02-16
Miami, FL

wierdo to ArizonaSteve

Member

to ArizonaSteve
The SIM kit is a prepaid plan. You needn't buy a phone. You're overthinking this.
ArizonaSteve
join:2004-01-31
Apache Junction, AZ

ArizonaSteve

Member

Re: Which plan is that?

Well I contacted the Customer Service chat person on the T-Mobile web site and here's what he said about the prepaid plan with a SIM for $6.99 that has 10 minutes of prepaid airtime when I asked how I would be able to get the day pass for data when I needed it.
"If you purchase a plan that does not include data when you activate the phone, you will either need access to another computer with internet access or call customer care at 611 and they will be able to set that up for you".

So it seems that while you can't get to the web site to buy data with the phone if you don't have a data plan you can go there from another computer and buy it. He also said the data was unlimited and that I could buy it everyday for a month if I wanted which would cost $45/month for unlimited and seems to make it cheaper than any of their other plans!
wierdo
join:2001-02-16
Miami, FL

wierdo to ArizonaSteve

Member

to ArizonaSteve
The CS person gave you bad information. You can access the T-Zones site without a data plan. And you can't buy it from the website, you have to buy it from T-Zones. Nor can CS sell it to you. In fact, when I first got the T-Mobile SIM, I had to call CS to figure out how to get the data day pass. That person spent a while looking it up and told me I had to buy it through the T-Zones page.
ArizonaSteve
join:2004-01-31
Apache Junction, AZ

1 edit

ArizonaSteve

Member

Re: Which plan is that?

I finally got the SIM from T-Mo, put it in and activated it online, it seems to work, started getting text messages. Then I added some more funds online and went on the phone to use the T-Zone to buy a web daypass. Can't get that to work though, there doesn't seem to be any information anywhere on how to configure it so I can browse the web or anything. I downloaded Opera and was finally able to get on the web but it's pretty slow.
ArizonaSteve

ArizonaSteve

Member

Re: Which plan is that?

I tried the SIM in a Zoom USB modem to see what kinds of speeds I could get. It connected at 7.2Mb and seemed to be working OK at first but a speed test only gave me about 3Mb down and 1.2Mb up, not what they advertise but faster than Cricket broadband or Virgin Mobile that have slowed down to 56k and are worthless here now. It only worked for about half an hour though, then they disconnected me and slowed the speed to 60k. It still works in the phone to browse the web but that's about all it's good for.
wierdo
join:2001-02-16
Miami, FL

wierdo to ArizonaSteve

Member

to ArizonaSteve
Interesting. I wonder if the more aggressive throttling you saw has anything to do with your using it with a USB modem or if it's just coincidence. As I mentioned previously, I've never seen throttling, but I only use it in my phone.
ArizonaSteve
join:2004-01-31
Apache Junction, AZ

ArizonaSteve

Member

Re: Which plan is that?

It shouldn't matter since there's really no difference in using that or a fast Android phone. I couldn't find anything saying the "Unlimited" 24-hour mobile web access was limited. Where did you see anything about there supposedly being a 30MB/day soft cap?

Review by MmmMan See Profile

  • Location: Brooklyn, Kings, NY, USA
  • Cost: $69 per month (24 month contract)
  • Install: about 1 days
high speed down is excellent but slowest was 0.68mb, high 8mb
Throttle to 100K over 5gb; up is extremely variable, intermittent lag every 5-10 minutes of 30 seconds or more
canceling during test period
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

this was a computer dongle (kinda big and hot running) which i had ten days so far and will return within the 14 day test period.

speeds are not bad

lags make game play impossible. about 20%of time connections are at 4g mostly @ 3G.

this is a computer dongle with only tether to pc for internet enabled. ZTE MF691 DATA STICK KIT (sold as Rocket Stick)was $99.99. with rebate avail of $50 if u take 2 year contract.

this was promoted as wifi replacement but due to lag problems is not sufficient.

thank god for test periods but too bad that the test period is not 30 days anymore. 14 days though sufficient is very rushed.

going to try sprint and if not happy Verizon. i may even return to landline...

1/30/11 I recently found out that though the salesperson had sold me an "unlimited plan" and specifically told me it would not be throttled because I was paying over the $50 Month, she lied. After reaching 5 gb transmission/reception in 1 mb parts or parts of 1 mb rounded up to 1 mb (so a 50/k email transmission is billed as 1mb) speed is throttled to 100k. This is now happening to a friend who bought the same item and plan. He says he cannot even load the t-mobile homepage since the effective delivered speed is 50K not even dial-up speed. the upload is limited to 30k effective.

member for 17.1 years, 134 visits, last login: 12 days ago
updated 13.2 years ago


zaffy
join:2000-10-14
New York

zaffy

Member

Mobile internet Wired internet

Mobile internet will never be as good as WiFi connected to a good wire internet connection (cable/DSL/fiber). If you're looking to play online gaming, you should probably stick to a wired connection (or use wifi with a wired internet connection).

None of the current mobile networks in the US will meet your needs.

Duramax08
To The Moon
Premium Member
join:2008-08-03
San Antonio, TX

Duramax08

Premium Member

ATT?

With my tethering iphone running mywi, i get about 2.5 down, 1.0 up with a ping of 100ms. I play games with little to no problems at all. Only time I run into problems is that when you play certain games, you got to have a open NAT. ATT seemed to put my NAT on strict but it just takes a little longer to find a online game like l4d2, halo reach. If you got ATT around your area, I would give it a shot but you might want to wait like a few months. See if ATT brings back the unlimited data plan with this verizon iphone 4 fiasco.

If not try verizon but I never dealt with them before.

Just giving my honest opinion.
samo300
Premium Member
join:2009-03-28
Suwanee, GA

samo300

Premium Member

T-Mobile

T-Mobile is faster than my AT&T DSL. I get 3 to 5 mb downloads. I am stuck @ 1.5 mb on DSL due AT&T stopping the upgrades that Bellsouth had planned. I had to go to Clear to get higher speed.

Review by iLive4Fusion See Profile

  • Location: undisclosed location
  • Cost: $92 per month (24 month contract)
Speed's are pretty good if you have coverage
Coverage is severely limited compared to the big 2
Great option if your in a great HSPA+ area and need fast speed's.
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

Well I signed up for T-Mobile with the G2 3.75G HSPA 14.4 phone expecting the worst. The coverage around Birmingham is pretty decent I will say. Speed's can vary greatly though but I saw an average of 4.5-6mbps consistently.

Rural coverage is not good at all, 3G is very limited in nature but where it is, well it works great.

I have been able to hit 8-9mbps easily with good signal also.

If your in a T-Mobile HSPA+ coverage area I would recommend it.

»www.speedtest.net/androi ··· 2084.png

Attachments:
Click for full size


member for 17.7 years, 2251 visits, last login: 12.7 years ago
updated 13.2 years ago


Review by julesism See Profile

  • Location: Carrollton, Dallas, TX, USA
  • Cost: $59 per month
cheap, dependable, fast 3G, knowledgeable reps/support
3G footprint is smaller than Sprint and VZW
great for folks who live/work/play in 3G areas
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

I recently signed up for T-Mobile (Jan 2010) because I needed a "personal" phone\device. I purchased a Nexus One outright and signed up for the Even More Plus 500 plan for $59.99 which gives me 500 talk + unlimited sms + unlimited data. I've had no dropped calls and the 3G is fast. The 3G footprint is small compared to Sprint and VZW (what I've had in the past) but not an issue since I live\work\play in urban areas. I've had coverage everywhere I've been so far, including Shiner Texas. Sprint and VZW are a no show down there. Our WISP has been out the past 2 days making tethering a lifesaver.

*UPDATE* I ended up leaving Tmo in Sept. 2010. I began spending a good amount of time outside of Tmo's 3G coverage.

member for 22.3 years, 5170 visits, last login: 1.2 years ago
updated 13.2 years ago


Review by (hidden by request)

  • Location: Huntington Beach, Orange, CA, USA
  • Cost: $85 per month (24 month contract)
Fast up to 5 gigs
Throttled to 45kbps after 5 gigs
Not happy with
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

T-Mobile has been good to me, as far as QoS, up until I hit 5 gigs on my
internet connection total upload/download per month. At this point they
have throttled my unlimited account down to 45 kbps which is almost
worthless. T-Mobile obviously has a different definition of "Unlimited"
than Webster's dictionary.

(review was emailed from domain thenewfbi.com)
lodged 13.2 years ago


djdanska
Rudie32
Premium Member
join:2001-04-21
San Diego, CA

djdanska

Premium Member

change

Change your apn to internet2.voicestream.com and your speeds won't be throttled. (And unlimited internet is in reference to how much you can use, not how fast you can use it. You still have unlimited access to the internet.)






Review by nbwriter See Profile

  • Location: undisclosed location
  • Cost: $30 per month (24 month contract)
  • Install: about 1 days
Customer Service
Technical Support
Sufficient - But no cigar...
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

T-Mobile UK Broadband (Wireless) - 3G / HSDPA

Sorry I've posted this review under T-Mobile US, but DSLReports appears to be USA-orientated in the main.

I'm sure the moderators can move this post to the appropriate forum if necessary.

Okay, T-Mobile UK Review - The Good, The Bad And Totally Mysterious...

I signed up for a new T-Mobile Contract after losing faith with British Telecomm. Some of BT's "extra" charges seemed high. When I attempted to discuss this with BT senior manager, I got the impression she was not interested. I had no real indepth analysis of hard-to-understand charges appearing on my 6 page BT accounts.

I'd had no problems with T-Mobile PAYG (Pay As You Go) so, after alittle research, I took the bull by the horns and visited a T-Mobile Store for a new contract. I'd heard good things about HTC Wildfire (from various sources) such as the new, wow Android O/S (2.1) and its speedy browser (Native, or Opera Mini).

The T-Mobile Sales Guy told me HTC Wildfire's were selling out fast. This seemed like a "pressure selling technique" to me, but to be fair, it was the run up to Christmas. I also had issues with a 24 month "tied-in" contract phone companies seem so fond of. This kind of legal baloney always leaves me cold, but after my bad experience at BT I concluded it "couldn't get any worse".

The HTC Wildfire itself is superdooper - It's native browser zips along, while Opera Mini (another browser one can use on Android) seems to hang too often. It's camera (that I needed for legal work) is sufficient (but the zoom feature blurs resulting photos). A 2GB SD card (thoughtfully included by T-Mobile) makes storing photos and files a breeze. One caveat is: SD card does not appear to store simple text files (.txt), handy for an avid note-maker like me! (There maybe an android "app" that can edit text files, but I haven't found one yet).

Phone reception (a major bug on my old Sony handset) is crystal clear on HTC Wildfire, although I've noticed some signal degradation at times, but I have to make allowances due to living in an Urban Jungle.

The only real fault I found on this phone related more to T-Mobile UK Network. After much testing, the phone appears unable to send simple jpegs to contacts on other networks. T-Mobile did a patchy attempt to resolve this issue, sending my their correct "Picture Message Settings", but Wildfire still converts jpegs to MMS without user permission.

There is a fiddly "workaround" (shown to me by TMobile Store Staff) where you attach a jpeg in an SMS. But if one attempts to add text with a jpeg attached, HTC Wildfire merrily autoconverts a simple SMS to a chargeable MMS. This means I end up sending my Harry Potter Posters first as an SMS, then explaining to my (probably bored contacts! ) that this was a poster of the new film I'd like to see with them... Not ideal...

T-Mobile UK Customer Services did a bad job, overall, listening to me about this minor network fault. I ended-up moaning how mobile phone companies could work together to resolve Picture Message Issue across networks. They gave impression they would not seriously consider this (in their email replies). In fact, they gave up responding !

A major upside has been T-Mobile's incredible 150 Service. One can dial this free from one's supplied handset. I've had a few account queries I needed to solve with T Mobile's (extravagant) billing practices.

In essence, I did not understand my "package" correctly. It does not include 0800 and 0845 (local rate) calls. The guys at 150 (who appear to be all based in the Philippines) were understanding and adjusted my bill without a single moan, or whimper. They have done this twice! I even enjoyed talking to them! (This kind of good customer service is rare in the UK).

A major downside has been my prolonged battles to establish a reliable tethered connection.(Tethering simply means I use my Wildfire as a modem). I've set up a thread at DSLReports Forums. Here, experienced DSL Members have attempted to wade through the networking issues with me:

»Pinging A Tethered Device - Lost In The IP Jungle

Even the helpful guys at T Mobile 150 couldn't supply me with T-Mobile's DNS Server addresses. I need these to improve my connection. They simply said: "Oh, your mobile isn't meant to be used as a modem". Hmm.. Not much help.

Edit: In-store, T Mobile UK, I remember sales rep clearly telling me I could use the handset as a modem. (So, in fact, T Mobile have contradicted themselves on this point - giving me conflicting information ! )

The results of this situation are annoying "time-outs" on my optimized PC browser. Plus, DSLR's handy online tools to improve connection speeds can't "ping" my HTC Wildfire, for technical reasons I'm still attempting to resolve.

Kind Regards (and happy new year) - nbwriter

member for 13.3 years, 31 visits, last login: 13.2 years ago
updated 13.2 years ago


nbwriter
join:2010-12-17

1 edit

nbwriter

Member

Revision: Text Files On HTC Wildfire

Sorry, to clarify my review of HTC Wildfire on T-Mobile:

When I wrote:

"One caveat is: SD card does not appear to store simple text files (.txt)"

To be precise, SD card on Wildfire does store a text file (in .txt format). What I cannot do is edit simple text files with the HTC built-in keyboard.

Android Apps can solve problems like this, but it's a real hunt to track them down on the world wide web.

Review by sonicdemon See Profile

  • Location: Burnsville, Dakota, MN, USA
  • Cost: $75 per month (24 month contract)
  • Install: about 1 days
Good download speed during the day
at night it can be off and on
bad for a night owl who loves to game, but good for those who don't want to spend extra money for phone and net
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

You first have to find a phone that does internet sharing on it's own. Then you have to have the computer figure out that it's a modem/ t1 line. Easy step on the install when you get the phone. I got the 3G dash. I use it as my phone and as my internet. It's nice that I can get unlimited download speed up to 1 megabit/ second. But on the flip side if you have an incoming call it can either knock your speed down or disconnect you from the internet. You also have to find the right plan that would fit you best. I would recommend this for the college student who texts a lot, doesn't talk on the phone that much, and wants internet wherever they go with their laptop and for those who don't use the phone that much but still want one in case of an emergency and want to have the web on any computer in the house.

T-Mobile has good consumer support which is nice compared to AT&T, who just want all of your money. T-Mobile only focuses on phones and internet so you don't have to worry about "bundling", which this writer thinks is a joke. They are easy to get a hold of anytime, day or night.

My total monthly cost is only $75.40 because its an older plan. 600 mins $39.99, unlimited texting $14.99, and unlimited web $5.99 and I have a $5.99 on the phone insurance; just in case , and about $8 in taxes and surcharges. So overall on an old plan not that bad.

There are newer plans for cheaper but then they would, like everybody else does, charge me a fine of $200 to break my contract to make a new one.

So a good buy from me

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