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Review by stxrmfxl See Profile

  • Location: Ellijay, Gilmer, GA, USA
  • Cost: $50 per month
  • Install: about 6 days
5G ready gateway
None so far
T-Mobile Home Internet is good for the basics!
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

T-Mobile home internet. The product that people with no other options need.

So far i've had it in my possession for 3 hours as of this review, and it has been absolutely fantastic.

I get speeds of 30/10 with 2 to 3 bars of signal. I do believe there is a 24 hour "stabilize" time so in a few days I will update.

This service is LITERALLY just basic Wi-Fi and Ethernet connectivity. Nothing more. It gets you online.

Setup is super simple. Download the app and follow the steps. It's easy.

It does have an RJ11 phone port on the back, suspecting it is for having home phone service later on.

=========================

I want to post an update for this even though it's been close to two years.

I moved back to North Carolina in MARCH of 2021. It wasn't until MAY of 2021 that T-Mobile FINALLY turned my gateway off and sent me a shipping label to have it shipped back after SEVERAL phone calls, three of them talking to a "supervisor" two of which refused to deactivate my service and send me a shipping label back. I have been fighting with them for a year now to get them to take their ding off of my credit report because I wasn't using the service and was calling them to have it turned off.

Overall the service was great. Unfortunately I won't be dealing with T-Mobile ever again, at least for a long time. Maybe my experience was a one off thing but it left a really bad taste in my mouth over it.

member for 4.8 years, 2265 visits, last login: 2 days ago
updated 1.3 years ago


Anon592c0
@172.56.6.x

1 recommendation

Anon592c0

Anon

T-moblie at Home

220/40 better than I had with the cable company. $50 a month. so far too good.

Review by dbennett1106 See Profile

  • Location: Ukiah, Mendocino, CA, USA
  • Cost: $50 per month
I just signed up and finally got the Home Network working in 5G.
I really like it!

I just signed up for a Mobile Phone and Home Network. The phone worked in seconds of swapping the SIM. I also got a 5G Hotspot but I was not able to get it to work in the Home Network. T-Mobile swapped to for a 5G Network hotspot that works fantastically. I am getting 30+Mhz per second download and upload speeds. I live in a small city, Ukiah, that does not have the latest in most technologies BUT they do with their T-Mobile 5G service.

member for 23.8 years, 6792 visits, last login: 1 year ago
lodged 1.5 years ago


Review by keason See Profile

  • Location: Ann Arbor, Washtenaw, MI, USA
  • Cost: $50 per month
  • Install: about 4 days
Fast, uncapped 5G/LTE internet,
Relatively slow upload speeds
Great value compared to cable
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

My Other Reviews

·Comcast Business
Moved from the Askey router to the Trashcan. Speeds increased dramatically, but the Trashcan router isn't that stable. Oddly, drops 5G service and goes back to 4G LTE from time to time.Latency has been reasonable.

Update 8/6/22:
My local towers have been upgraded and after two trashcan replacements (the latest to the 'B' hardware) the trashcan is finally stable. I am around 5000 feet from two towers. Download speeds are excellent , usually 3-400 Mb/sec down, and upload speeds are 6-10. Much cheaper than cable in my area, comparable cable service is $100+ after the promo period expires



member for 21.9 years, 3625 visits, last login: 292 days ago
updated 1.6 years ago


Review by Secyurityet See Profile

  • Location: untied state
  • Cost: $50 per month
  • Install: about 2 days
  • No Cap
Download speed, upload speed, no caps, monthly cost
WiFi 6 signals suffer going thru walls
If it becomes available in your area, you should check it out
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

I've had T-Mobile Home Internet quite a while, and I can't complain about any aspect of the service short of not being able to configure the Nokia router for pass-through.

It took two hours on chat/phone to order it, but the unit, a Nokia 5G router/access point, arrived the next day and installed in just minutes. The "trash can" (as it's called) works best near a window facing a T-Mobile cell tower. Bennie: being a post-paid Home Internet customer makes you a full-fledged T-Mobile customer, so you get access to perks like T-Mobile Tuesday rewards.

The router seamlessly integrated with my wired home network as well as all our WiFi devices. Information about signal bands/strength and network settings are available thru the web interface as well as via a phone app, which gives more device-level detail. There's also a handy but small touch screen on top of the can you can use to check signal status, number of devices connected, and to read texts sent to your included SIM card. But you can't set up a DMZ with it, and there's no firewall on board that I can find, so make sure your devices are protecting themselves.

Speeds are consistently higher than I was led to expect. Eight month averages: latency 42.99, downloads 660.47, uploads 76.30. Bear in mind I'm only 1400 feet from the nearest tower so your mileage will vary. Recently, pings have dropped into the low 30's.

So far, I have yet to identify any congestion impacts on the signal quality or throughput. Running a VPN client for a popular low-cost service (Malwarebytes Privacy) degrades speeds to about 25% of what I normally see, but that's still faster than AT&T was providing even without a VPN.

Heat management is an issue others have reported with the "trash can" and I installed a USB-C powered fan to preempt any impact on performance. Without the fan, the can was warm. With the fan, the can feels the same as ambient room temperature.

I'll come back and update this review if service degrades or I experience any other detrimental issues, but you'd have to color me a happy camper with T-Mobile Home Internet.

member for 12.2 years, 1713 visits, last login: 13 days ago
updated 1.6 years ago

ocjosh
join:2013-03-19
Anaheim, CA
·T-Mobile
·Verizon Wireless

ocjosh

Member

Questions about this service

VPN is the key for us. So I have secondary router Linksys Velop mesh with VPN client that I can sign in for the whole houses' IOT devices.
Do you think the secondary of router will work as auto DHCP under another subnet? I heard the mixed results such as disable WIFI then it's ok to do so. How about yours?

Thank you if you know the answer.
Secyurityet
Premium Member
join:2012-01-07
untied state

Secyurityet

Premium Member

Re: Questions about this service

No clue -- I haven't tried an external Wi-Fi router or access point, content with the performance of the built-in Wi-Fi.
Secyurityet

Secyurityet to ocjosh

Premium Member

to ocjosh
Updated answer -- I installed a TPLink AX mesh system and shut down the can's Wi-Fi xmitters. My initial hook-up went right out of one of the RJ45's on the can, and indeed, the TPLink system set up its own subnet running thru the can to the internet. The good -- the Wi-Fi subnet was fast and didn't suffer lag. The bad -- the Wi-Fi subnet (with netmask /24) couldn't talk to anybody on the Ethernet subnet.

So I rewired the connection and put the mesh system in access point mode, and now it's part of the can's subnet and everyone can see everyone else.

Review by DarkEvil See Profile

  • Location: New York, New York, NY, USA
  • Cost Contract price not specified. (230 month contract)
  • No Cap
It so fast. It even works indoors with 4 walls.
Those clouds, and people using the same network.
Blows away Verizon DSL 7.1Mbps d/l and less than 1Mbps upload.
Install process:
Connection reliability:
Services:
Value for money:

My back history: I used to have Bell Atlantic with their first ADSL. Later one Verizon took it over and the highest ADSL we can get was like 7.1Mbmps download. Boy, those days were painful. We didn't change to Earthlink or other cable company. Later on when a storm hit. I lost copper. Verizon wont fix the copper they want to put in Fios. My landlord doesn't want fios. SMH. Yes, I file the complain to get fios with the NYC. Nothing much happen.

My brother got us all (5 people in the house hold.) T-Mobile Unlimited talk, text, data, we were on 4G. speed was spotty. Some times 100Mbps down, some times 70, or 50Mbps. and upload was 50-70Mbps, and worst days is 9Mbps.

Last week my bro got 4 of us new phones(June 20th). He got him self S22($699), and me and my parents S22+($799 on amazon.). Boy, this 5G is crazy fast. I am getting mostly 700 - 750Mbps, hardly goes under. Upload is 70Mbps - 100Mbps at home, and outside the apartment I get 120Mbps upload. The 5G tower is facing us. I am super lucky. I do not have visual line of sight on it. The tower I notice that is facing us is less than a block away from us.

I believe we are on 5G NSA, one of the app said I was on N41, with other LTE connections. Cool thing is at home I have 0 visual line of slight of any 5G or 4G tower and I am still getting high speed. I also did a test by going to my bathroom and closed the door. It is further away from the windows. Basically, it is middle of the apartment building. It also have 0 visual line of sight of the 5G/4G tower. I am still getting the same speed 700-750Mpbs download and upload is like 50-70Mbps.

Oh, as for ms. I am getting 15 to 20 most of the day. Like today it rain. My ms went up to 35 ms. But the download and upload speed were the same high speed. I love 5G.

PS: We are on Magenta® MAX plan. All 5 lines. We changed to this plan on the 3rd day when it came out. My bro made a call to T-Mobile. Tho, at the time we only have 4G phones. S10+/S10/Note 9, etc., Oh, it is now $230 for 5 lanes because the promotion is over my brother said.

member for 15.6 years, 249 visits, last login: 333 days ago
lodged 1.7 years ago


Review by glmyers See Profile

  • Location: Chapel Hill, Orange, NC, USA
  • Cost: $50 per month
  • Install: about 3 days
  • No Cap
Very simple to get up and running, reliable service, reasonable price.
Barely any configurable settings.
It is relatively cheap and it works well.
Pre Sales Information:
Install process:
Connection reliability:
Services:
Value for money:

The KVD21 gateway manufactured by Arcadyan is easy to place most anywhere and has and easy to read display. The setup process consisted on plugging in the gateway, logging in to the default WiFi, renaming the network, setting a password for the network, and setting a password for administration. The entire process took less than five minutes.

member for 3.9 years, 31 visits, last login: 1.3 years ago
lodged 1.9 years ago







Review by Suntop See Profile

  • Location: Fairfield, Teton, MT, USA
  • Cost: $50 per month
  • Install: about 2 days
Fast, reliable, stable, no slowdowns, no caps Delivered in 2 days (over night) Online as soon as bootup and setup (20 minutes)
Speed varies during the day, Weather effects it some depending on distance (temperature mostly), and 5G UC is slow uploading
Great Fixed Wireless ISP if you live in an area where they offer home internet
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

My Other Reviews

·3Rivers Communic..
T-Mobile Home Internet is great if you are in an area that is not oversold. I get constant sub-300 mbps download and 130 mbps upload. In 5G UC areas on my phone I get 600 mbps but only sub 20 mbps upload. which is fine only if you do not stream out on the internet (Twitch live, youtube live etc) It may be better for some but I was right under a 5G UC tower and the download is likely 1gbps, upload is not so great. I do not know why that was but I did report it to T-mobile in case it is an issue they are just starting to build UC (Ultra Capacity) here in my rural area. So it may improve on upload.

There are 2 wireless gateways they offer the Nokia "Trash-can" and the Arcadiya "Darth Vader" ones. The Nokia is said to be better on the ability to turn off the wifi and use your own router which is said to be more faster overall, the Vader one is more complicated. But you can turn it off and you can use an external router. If you want to know more about TMHI and more in-depth reviews of the service, routers, and tips to make it work the best search for "Nater Tater" on youtube.

You can hook up an external antenna if you want to get better service but that is a task that who knows how to do that. He has videos to show how but unless you know what you are doing, you are best to move the gateway around to find the sweet spot.

You can put your address in at T-mobile's home internet page and see if you qualify, if you are in a rural area you may be surprised that you can get it. And if you do it is cheap. Cheaper than Cable, Fiber and more so than satellite service. I paid $124 a month for 100/100M service here with my local phone company, and get better speeds for less than 1/2 the costs.

I recommend if you can get T-Mobile internet. it is best cost vs performance. Now you may see slowdowns on network congestion which if you live in a rural area like me, you very likely will never experience.

member for 24 years, 2132 visits, last login: 5 days ago
updated 1.9 years ago


Review by FCStorm See Profile

  • Location: Glen Ellyn, Du Page, IL, USA
  • Cost: $50 per month
  • Install: about 3 days
  • No Cap
Easy Install/Customer service was helpful
Inconsistent speeds/service
Concept is there, just not fully ready in my experiance
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

Overall, I really wanted this to work, but unfortunately it just didn't hold up. My wireline DSL 100MB was not cutting it anymore, so the $50 dollar a month with autopay, no contract, no data caps and overall good reviews online, for the most part, I decided to check it out. Order process was straightforward, I chatted with a rep and the order was placed. Within a couple of days, I got the Nokia modem, the "trashcan" as it is called by folks online. Install was easy, just place it and plug it in. The display on top showed the bars, so I placed it around the house to try and find the best signal/speeds. A good tip is near windows placed somewhat high if possible. So I plugged it in my home network, it really is that easy.

Speeds were pretty good for the most part, between 200 to 300 MBs down, but at any part of the day, it was just that, between 200 to 300 MBs . Uploads were more consistent, with 30 MBs up at any part of the day. Latency was higher than my wired service, between high 30s to lower 50s. Again, like the speed, it was just all over the place between these numbers. I would say between the mid 40s, but it wouldn't stay there.

Service itself in my experience was mixed to not good. We have multiple devices/pcs with streams/downloads/video running as well as online gaming. T-Moblie does not give a public IP, they are on a private network, and give another private IP range to your home. There is no IPv6. For websites/email and watching a movie, the service does what it is intended. But when it comes to online gaming/real time video, then the service just doesn't hold up in my opinion. My zoom calls would always drop at least once which is tough for working remote. Online gaming was bearable at best, but just annoying. I would see the delay in not only the players online, but the delay in reaction. Example would be Team Fortress 2, an old game. With my wireline, latency was consistent to low 40 ms to Virginia servers. But with this service, I was getting 60 to 70 ms and it was constantly moving, the jitter was bad. Not the best experience.

But this was when it was working for a few hours. Then the service would just stop...to the point where I had to power cycle the modem to get service restored. I tried to move the modem around, but still the same result. I called tech support, they were very helpful and tried to fix my issue, but after 3 calls and saying that they fixed something "on their end," a couple of hours later, it would stop. This was a dealbreaker for me.

I wanted to like this, I have nothing but praise for their cellphone service, but the lockups, the latency/jitter issues and not to mention they don't give a public IP, just a private one, I had to cancel this after 2 weeks. I feel that this is still in the testing phase and not fully operational, but this is my experience. With wireless I feel your mileage may vary, for me, it just didn't hold up.

member for 15.7 years, 26 visits, last login: 1.9 years ago
lodged 2 years ago


Anon547f5
@172.58.198.x

Anon547f5

Anon

Well, they really aren't marketing high end gamers, are they?

T-Mobile home internet is great for customers with lower requirements. I'm a low requirements guy, and am happy as hell with my service. Sure, I wish the latency was better. My crappy old AT&T 24 down/2 up on a bonded pair actually gives me 18 down/1.5 up with a latency of 31-33. My T-Mo service ranges widely but I generally get 260-400 down with 30 to 60 up with latencies that vary during the day but seem to stay about 50-60. Both services cost me $50 per month. The only reason I haven't dumped AT&T completely is because I'm still trying to decide what I want to do with my landline. Ooma looks like a good option. Note: if I put my T-Mo gateway in the window of a front bedroom I've seen insane speeds ~1 gig. But that's just not convenient for us. Of course that window is only 195" from the 5g tower. I just tested and came up with 608/47 @67 ms. I'm satisified with that.
ham3843
join:2015-01-15
USA

ham3843

Member

Re: Well, they really aren't marketing high end gamers, are they?

Just more proof that "fixed wireless" is NEVER a substitute for a decent
wired connection.
glmyers
join:2020-04-12
Chapel Hill, NC
·T-Mobile

glmyers to Anon547f5

Member

to Anon547f5
No, high end gamers are not their target market. They are after average consumers who want simple, adequate Internet service. I get a "good" signal in most of my home and settled on a location where I reliably get at least 70 down and 30 up. Plenty of speed for streaming HD video content and video conferencing.
samo300
Premium Member
join:2009-03-28
Suwanee, GA
·T-Mobile

samo300

Premium Member

Great service for me

I usually get 500 to 650 MB downloads and around 85 to 110 MB uploads. I have had downloads as high as 920 MB. I have been using the service since December and have been very pleased. I have an ASUS mesh network with the T-Mobile connected to my RT-AX55 router. I am using Ethernet over power line for the back haul.
ham3843
join:2015-01-15
USA

1 recommendation

ham3843

Member

Re: Great service for me

It seems to be that if you are in a metro area with good coverage, you'll get decent service, but if you are in a rural or suburban/rural environment it won't be worth the trouble of low signal and dropped connections, and $50/mo
isn't a good deal.
notonto
join:2015-06-26

1 recommendation

notonto

Member

Re: Great service for me

This was the situation in my rural area. Not worth $50/month by a long shot, and yet it sold out in less than two months. My guess is that the $50 broadband subsidy might have been a factor.

Anonccdab
@172.58.141.x

Anonccdab

Anon

ran through router

for me I was having troubles, having to power cycle the 'trashcan'.. I had a wireless router laying around so ran cable from t-mobile unit to router and logged into router. All the difference in the world! It doesnt make any sense but not using their wifi and logging into 3rd party wifi wired direct to trashcan yielded much better results!

Review by rtazz1 See Profile

  • Location: Fulton, Fulton, KY, USA
  • Cost: $50 per month
  • Install: about 4 days
  • No Cap
awesome so far
nothing
seems like a great deal
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

My Other Reviews

·Charter
ordered it on Monday the device showed up today (Thursday) seems great so far. Ok its been almost a month and it is working well with no complaints get constantly good speeds both up and down. I would definitely recommend this service.

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member for 22.9 years, 5095 visits, last login: a few hours ago
updated 2.2 years ago


Anon779a3
@172.58.68.x

Anon779a3

Anon

T-Mobile 5G

I've been on it for about a week now and my download speeds are awesome!






Review by Gomez See Profile

  • Location: Clarkesville, Habersham, GA, USA
  • Cost: $50 per month
  • Install: about 7 days
Better than what I had in Atlanta.
None yet
Totally worth it, so far.

Moved rural, on top of a mountain with options being dsl, or satellite. Opted for DSL @ 12mbs, got it bonded resulting in 14mps. Signed up for multiple yet not available services. Even though we aren’t (yet) 5G, T-Mobile opted us in, and the speed is better than what Comcast was selling me in Atlanta (50lbs). If it stays reasonable for a few weeks, cancelling the starlink pre-order and killing the DSL.

member for 23.1 years, 6191 visits, last login: 1.1 years ago
lodged 2.2 years ago

Secyurityet
Premium Member
join:2012-01-07
untied state

Secyurityet

Premium Member

If you can get it...

I, too, dropped the StarLink pre-order, cut the AT&T copper and went totally wireless with T-Mobile.