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T-Mobile US page on DSLReports
Six Month Rating

Reviews:
bullet 126 reviews (90 good) (12 bad)
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Review by sk1939 See Profile

  • Location: Laurel,Prince Georges,MD
  • Cost: $110 per month
Good "Cheap, decent 4G speeds, good coverage area."
Bad "Does not work in tunnels, some rural areas, metro/train stations."
Overall "Decent cost/benefit for Voice and Data"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

My Other Reviews

·Verizon FiOS
I first got T Mobile way back before Cingular merged with AT&T to form AT&T Wireless. At the time I was using AT&T prepaid, but somehow during the transition with Cingular (around 2005), I not only lost service, but lost my entire account as well. Still needing a cell phone I signed up with T-Mobile which included 300 minutes for what was a relatively reasonable $25 a month (never used all of them). A few years later, around 2007, I moved to a family plan that I have been happy with, and added data and text to a single line for a few dollars more a month. All in all, 3 lines with text ($5 for 500 messages) and 200MB ($15) on one line for $100 a month is doing pretty well I would say, and using unlocked phones exclusively has lead to the benefit of not being locked into a contract as well (once the initial two years were up).

Update 1/10/12: T Mobile updated my SIM card to a "4G" sim (I had the original EDGE SIM), but I still get a 2G signal in northern PA while AT&T has at least 3G. That being said, signal in the DC area is 4G HSPA and speedy on the Galaxy Nexus. I also get a signal in oddball places, for example I get a strong signal in Romeoville, Illinois, and along I-80 in Indiana and Ohio, but not up toward Corning, NY.

Monthly Charges: $84.97
Use Charges: $0.80
Other Charges: $4.87
Taxes and Fees: $11.30

Update 10/15/12: Coverage varies wildly depending on geographic location. I get 4G speeds in the DC and Bay Area, but once you get out towards Rochester, NY or the Philidelpia/Allentown area you are lucky if you get 3G speeds, for the most part it's 2G if you get a signal at all. However the signal issue is only a problem if your inside of a building.

Update 5/31/13: I have found that a year later I still have the same service quality in most all areas. This means that I get 3G or HSPA/4G in major metropolitan areas like Washington, DC, Syracuse, NY, and Naperville, Ill, but 2G or no coverage in Ithaca, NY, Williamsport, PA, and most anywhere that isn't a major population center.

Monthly Charges: $84.97
Use Charges: $0.60
Other Charges: $4.83
Taxes and Fees: $11.15
Total New Charges: 101.55

Update 12/20/13

With my plan I get the Unlimited International Web, and Unlimited International Text for free, with calls costing $.20 a min. While the mobile web is slow (high speed costs more) it is plenty fast for basic apps such as Google Translate, Maps, and email. If your hoping to update your Facebook, upload pictures, or stream music you would want to buy the highspeed data option.

Update 8/11/14

I've since changed my plan to 1GB of data for all lines (4 lines total), unlimited talk, unlimited text, and International data & text for $110 a month.

member for 3.8 years, 1536 visits, last login: a few hours ago
updated 9 days ago

Comments:
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·voip.ms
·CenturyLink
·T-Mobile US

$30 Unlimited Data?

Have you noticed they are selling a plan with Unlimited Data and Text for just $30/mo no contract at Walmart? Only 100 minutes though. The plan with Unlimited Data, Voice and Text is $50. Not sure how you get it exactly, looks like buying a new phone is required.
sk1939
Premium
join:2010-10-23
Mclean, VA
kudos:10

Re: $30 Unlimited Data?

I hadn't noticed actually. However, I do have 3 lines on this plan, two of which are still under contract.
tkdslr

join:2004-04-24
Pompano Beach, FL
Reviews:
·T-Mobile US
·Speakeasy
I'm currently using the 5GB-4G .. over 2G unlimited messaging, $30 Walmart plan. And yes, I did purchase a Samsung exhibit II 4g from a local Walmart store for $199.

And if you charge up your account with a few extra $, extra minutes over 100 a month are $0.10 per minute.

All in all .. it's a good deal..

Review by jackbookpro See Profile

  • Location: Fort Collins,Larimer,CO
  • Cost: $78 per month
Good "Insanely fast LTE. Better coverage and performance every day. Contract free."
Bad "Spotty coverage in rural areas."
Overall "No better deal in wireless. Fastest speeds. Cheapest data."
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

About 1 year ago I chose to jump ship with AT&T after they decided to start severely throttling my unlimited data plan. I could not be happier with the decision to switch. No-contract is wonderful and BYOD is actually PROMOTED by T-Mobile.

T-Mobile's network is insanely fast. When I first switched our area (Fort Collins) didn't eve have LTE yet, but one of the best prices of T-Mobile is their super fast 3G+ network TMo's DC-HSPA+ network is actually significantly faster than AT&Ts LTE, averaging at ~20Mbps down and ~5Mbps up. About 3 months in, our area was upgraded to LTE and the speeds are incredible. T-Mobile installed 10+10Mhz AWS LTE and I regularly see speeds around town as fast as 60Mbps. When visiting Minneapolis, one of TMo's 15+15 markets, I saw speeds of over 80Mbps. Crazy!

These speeds would be useless without unlimited data, and so far I have used up to 150GB in a month and seen no throttling. Somewhat of a well loved secret on T-Mobile is that if you bring an unlocked android phone, you can use your unlimited plan for tethering and basically replace cable.

The one downside for all this speed is spotty coverage in some areas, but I've actually experienced rural coverage improving and T-Mobile seems to be very actively upgrading their network at an incredible pace. I look forward to seeing the rollout of 700Mhz later this year to witness how this affects euro coverage.

Overall I have been incredibly pleased. Technical support has been fantastic and store employees have been knowledgeable. A world of difference from my expiriences with both Comcast and AT&T. I hope T-Mobile continues with their innovative business model and continues to evolve its network at the current pace.

member for 2 years, 3 visits, last login: 16 days ago
updated 16 days ago

Comments:
greatshow09

join:2013-07-07
Minneapolis, MN

OMG That LTE -It gets up to 20mbps faster than my house.

T-Mobile's new network is amazing. If you get LTE, you surely wont be disappointed.
Speeds reach as high as 60-70mbps where it's available.

Review by Acct101 See Profile

  • Location: Bensalem,Bucks,PA
  • Cost: $107 per month
  • Install: about 1 days
Good "Very happy with T-Mobile. Their customer service is five stars. "
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

My Other Reviews

·Comcast
·Verizon FiOS
One of the best decisions I made was going to T-Mobile. Their customer service department has been very patient and helpful guiding me through any concerns I had or walking me through issues i had with the phone. From day one, they treated me like family and because of this, I would never switch.

member for 2.9 years, 447 visits, last login: a few hours ago
lodged 18 days ago

Comments:






Review by Jusmrg See Profile

  • Location: Belmont,Gaston,NC
  • Cost: $70 per month
Good "Fastest in the Charlotte NC Market"
Bad "If you travel off into the sticks... You will find the dreaded "E" "
Overall "Good value for money"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

I am in Belmont, North Carolina and I get very good speeds ranging from 10-50 mbps down and 5-15 mbps up on T-Mobile LTE or HSPA+ network. I am paying $70 a month for Unlimited Talk, Text and Data. (I am grandfathered into the $20 unlimited plan). I am somewhat of a heavy user; I use about 30GB per month on T-Mobile. LTE in the Charlotte NC market is ran on the 2100 Mhz Frequency and sometimes when your getting a weak signal it will fall back to the 1900 Mhz PCS HPSA+ network. If you travel away from the interstate or outside of the beaten path you will find the EDGE network.

T-Mobile really has no "Dead" spots in the Gastonia area except in the Bi-Lo on S. New Hope Rd. . A few places i noticed where I didnt have a strong signal and I was dropped back to EDGE was near Lowell Bethedsa Rd and Titman Rd. S. New Hope Rd and Armstrong Rd in Belmont is a trouble area.

There is times at my home where my signal just randomly drops from LTE down to HSPA then to EDGE. I go into the mobile networks and select "WCDMA Only" and it connects to 4G and then switch it back to LTE/WCDMA/EDGE and it sometimes gets its LTE back.

In Gaston County if you travel North of Dallas your on EDGE as well as the entire city of Stanley. Travel west past Kings Mountain and you will meet the EDGE network.

T-Mobile does not have a roaming agreement with other providers like AT&T in the Charlotte Market.

If your looking for a company with the best coverage in the area it would have to be Verizon Wireless. AT&T is very reliable also; they come with a price though. (my company phone is on Verizon). T-Mobile is reliable if you can stay in a populated area. Sprint is just plain iffy in the Gastonia Market.

here is a summary of my plan

PLAN
Simple Choice Plan: Unlimited Talk + Text
$50.00

OTHER
Name ID
$3.99

T-Mobile CallerTunes Free
Free

PREMIUM HANDSET PROTECTION
JUMP™
$10.00

MUSIC & SOUNDS
Rhapsody Premier
$9.99

DATA SERVICE
Unlimited Nationwide 4G
$20.00

I really hopes this helps on making an informed decision on a Wireless Phone in the Gastonia/Charlotte NC market.

member for 10.2 years, 129 visits, last login: a few hours ago
lodged 20 days ago

Comments:

Review by Zenit See Profile

  • Location: N. VA, USA
  • Cost: $100 per month
Good "Cheap, 4 lines with unlimited talk/text + 1GB of 4G data then unlimited EDGE, Great CS, Constantly improving network"
Bad "EDGE remaining in the network"
Overall "Excelent service for the money. Pushing change in the industry. Rapidly upgrading EDGE towers to modern equipment"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

My Other Reviews

·Comcast
·Verizon Online DSL
Update June 27 2014:
T-Mobile continues to improve its network in the NOVA region. 3G HSDPA and 4G LTE is now available in more places than ever before. Family member with an iPhone 5s got 25mbit down, 7 up on their LTE in a dense area.

They increased our data cap from 500MB to 1GB for free. Cant complain. In the 7 years we were with AT&T, we got NOTHING for free.
I have uploaded 3 speedtests to this review - 1 on LTE, 2 on 3G.
Update Jan 31 2014:
T-Mobile coverage continues to improve, I am running into EDGE less and less in the Northern VA region. Most of the suburban and urban areas east of the Blue Ridge Mountain can get 4G LTE or 3G HSDPA service. The 4g/3g tower near my house was re-calibrated - the signal now makes it inside at 3 bar strength - speed measured at 4mbit down, 2 up. Better than my old VZ DSL!

The quality of the EDGE networks voice has noticeably dropped, though. Half the time the voice quality sounds like one of the old analog long distance circuits that are long gone. Call quality on the refarmed 3G is very good.
Texting has been reliable, messages don't end up lost in the network for hours.

I am no longer using an iPhone 4, switched to a hand-me-down Motorola Atrix. The antenna in the Atrix is much better and I see less odd tower ping-ponging than I did with iOS. Cyanogenmod allows me to specify what network technology my phone will stay put on (currently its set to HSDPA only).

A family member on this plan recently upgraded to the iPhone 5S - T-Mobiles LTE service is as fast as our home internet from Comcast most of the time (20-30mbit down)! This really stunned me. Of course, a wireless connection is NOT a replacement for a wired connection.

The day when most of the EDGE towers are replaced with 3g and LTE towers will be a great day...
Concerned about the future with the possible Sprint buyout.

Update Sept. 29 2013:
T-Mobile has recently begun re-farming towers near my house. I see 3G popping up on my iPhone at random while at home. Unfortunately, an EDGE only tower is closer, and overtakes it.
They ARE investing in their network, and once all the early-2000s EDGE 2g equipment is replaced, their network will look a LOT better.

Looking forward to it. A healthy T-Mobile is good for competition.

-Original Review-

We switched from AT&T in March of 2013. AT&T CS was apathetic to our concerns of high cost with limited features (no texting, unlimited talk, and only 200mb of data on 2 lines + 2 plain lines was $200 a month!). AT&Ts representatives were so bad that we decided to switch to T-Mobile. We kept our AT&T phones (iPhone 4, and 2 Android devices + 1 dumbphone)

The savings have been worth it. No longer do we have to worry about sending a text, or using the data features on our phones. While the data is not unlimited, most of T-Mobiles network in Virginia is EDGE anyways, so we never use up our high speed data cap. In areas where the re-farmed 3G is present, the service is excellent. Data speeds are a consistent 4Mbit down, 1 up. Tethering works very well.

Even the EDGE network is OK. It is sufficient for checking email, navigation, iMessage, and quick lookup of information via the Opera browser (which compresses images to make the internet bearable on a 20k connection).

There are more dead zones than what we had with AT&T, but we can forgive this easily.

T-Mobiles CS is excellent. In the beginning we had some SIM activation issues, as well as billing. They actually gave us back more money than they owed due to the billing issue, as a gesture of good service.

I hope they will continue to improve their existing network and upgrade the EDGE only towers to modern equipment. If they continue doing what they have been doing, they will be in a position to compete with AT&T for customers that dont need coverage in deep rural areas. T-Mobile tends to cover small towns, highways, and cities well. (Of course, its EDGE for the time being in most places)

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member for 2.2 years, 588 visits, last login: a few hours ago
updated 54 days ago

Comments:

StevenP88

join:2010-11-01
Springfield, MO
Reviews:
·CableOne

1 edit

AT&T Prcing

Actually AT&T has unlimited talk,text and 6 GB of data which includes 4 phones for 250 a month, that's the plan I have with them and the service and internet speed away better than T-Mobile any day, even the call quality is much better, I have a business plan with them since I have my own company, Premiere support is AMAZING and they will bend over backwards for you, I have 4 lines on my account, 1 for my brother and 1 for his fiance, 1 for myself and 1for my partner.. I would give AT&T another look, and honestly they are not that bad, I have never dropped a call or lost service with them, were as with T-Mobile we struggled to even get service even though supposedly provide perfect service here.. PLUS I can have 10 lines on one account with no deposits ever and even start a second account with the same amount of lines and still no deposit lol
medbuyer

join:2003-11-20
kudos:4

Re: AT&T Prcing

except not everybody can have premier access like you...they only give you that since they can milk more money out of your business that you're giving to them...

even after you're paid for the phone unit, you're still paying for the price which in the end amounts to almost 3 phones after paying for service for 24 months...

let's see if you can figure that out and do the math...

Review by fenix_jn See Profile

  • Location: Hialeah,Miami-Dade,FL
  • Cost: $124 per month
  • Install: about 1 days
Good "Reliable service, better signal penetration than Sprint's CDMA"
Bad "A bit slower speed on LTE compared to Sprint...might change in the near future"
Overall "Very decent service with very decent pricing"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

06/21/2014: Still going strong with TMo. I upgraded to a GN3 and the service is still very good. Recently found out that LTE seems to drain my battery faster than UMTS so in areas with low coverage, rather than have the phone permanently looking for LTE service, I set it up so it only connects to UMTS. In addition, some areas have reported that are able to use VoLTE (voice over LTE) after an OTA to their (branded) devices.

__________________________________________________________________________________________________________________________________________________

Well finally jumped from Sprint to TMo about a month ago: service has been very good when compared to Sprint at my new location: Sprint got dumped for two main reasons: $200+ charge (after corp discount) AND really bad service (non-existent) at my new house.

So far service has been really nice: got LTE/HSPDA almost anywhere (in Miami that is) and it is also 'unlimited'... although not as 'unlimited' as Sprint's: Sprint's service did not mind how I was using my data, be it on the phone or tethering... TMo does mind: it is unlimited only on the device itself, even though they include a 500 MB tethering plan, after you hit the 500MB mark then you get redirected to a page to add 2G more for some price. Sprint NEVER had this issue at all regardless of data destination. Although this can be bypassed, some websites do not like the bypass itself.

Speed-wise, on LTE I have been able to hit 10 - 15 Mbps down / 1 - 2 Mbps up which is decent for mobile service. For gaming, it can run some FPS games with acceptable latency (25 to 50ms). As far as equipment, T-Mo BYOD policy allowed me to bring over a Nexus 4 from Google Play and get service on it (yes Nexus 4 supports T-Mo's LTE service), I only asked for the micro-sim.

BE AWARE: T-MOBILE WILL RUN A HARD CHECK AGAINST YOUR CREDIT. I thought that since there was no contract, similarly to prepaid service, I would just walk with my phone activated... well they do check your credit to get service.

member for 7.6 years, 2318 visits, last login: a few hours ago
updated 60 days ago

Comments:

Review by Network Guy See Profile

  • Location: New York
  • Cost: $30 per month (month by month)
  • Install: about 1 days
Good "Overall good data and voice network.. Good customer service"
Bad "Mediocre indoor coverage"
Overall "Very good bang for the buck"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

+++ UPDATE 6/16/2014 +++

I made the leap to a Samsung Galaxy S4 from T-Mobile. This phone supports the LTE band as you may know.

The phone is spectacular compared to the HTC Sensation 4G that I used previously, but this would be an obvious understatement given the different generation technologies between the two.

Average download speeds on LTE are 20 Mbit/sec, uploads hover around 8 Mbit/sec. Some places it will fly like an eagle well above that, some others there's apparent congestion. Overall, there's a night and day difference in network response and performance. T-Mobile's shiny new LTE network really does have well-deserved bragging rights.

Other than cutting my SIM down to a micro SIM so it fit the new phone, nothing special needed to happen to get LTE working when I migrated from the HTC Sensation to the Samsung Galaxy S4. The phone found the network right away, and I was able to browse the Internet just as quickly.

Phone calls via Google Voice and SIP also sound remarkably clearer.

I still enjoy the monthly prepaid $30 plan with 5 GB data allotment, 100 minutes and unlimited SMS. I have yet to hit the data cap, but with this kind of Internet speed it will be much easier to do so. Tread carefully.

Fast network, no BS, no silly nickel and diming. T-Mobile continues to do what it does best, and I am a happy customer.

+++++++++++

I subscribe to T-Mobile's $30 prepaid cellular monthly plan. This plan includes 100 minutes of anytime national minutes, unlimited text and multimedia messaging, and up to 5 GB of full-speed 3G Internet after which is throttled to 2G speeds. After you eat through your minutes, additional national minutes cost ten cents per minute; excluding international of course. I could not say what actual speeds it throttles down to after consuming the included 5 GB as I've never exceeded this limit.

There are two $30 plans, and T-Mobile purposely make it challenging to subscribe to. There is a 1500-minute or text plan that includes 30 MB of data and the 100-minute plus unlimited texting and 5 GB of data plan. The former plan you have to activate at a T-Mobile store; the latter you can only activate at Walmart or purchase a SIM kit online from T-Mobile and activate it over the phone. All other plans you can purchase and activate online at T-Mobile. For the price, I didn't mind this slight inconvenience.

The voice portion of the service is excellent. Calls sound very clear for what one would expect from a GSM carrier. I do most of my phone calls through Google Voice and a SIP client so the included minutes are mostly for urgent or emergency calls as needed.

The data portion of the service is very good. I use a smart phone that operates on T-Mobile's HSPA+ network with typical peak speeds up to 3.5 MBps down and 2.7 Mbps up. The fastest speeds I've experienced are 6.7 Mbps down and 3.7 Mbps up. You can improve your actual speeds by using a handset that operates on T-Mobile's LTE network which is much faster. But for my purposes, needs and cost, this brings excellent value.

My only gripe with T-Mobile is indoor coverage. There are places where there is no signal even above ground while other carriers work. I've researched this thinking perhaps I need to switch phones, but general consensus seems to conclude the frequencies that T-Mobile use don't penetrate buildings very well. Where I happen to use my cell phone most; work and home; service works very well and there is plenty of reception.

T-Mobile is a BYOD-friendly carrier. As long as the IMEI hasn't been blacklisted, you can activate and use any GSM phone you want as long as it supports their cellular network band. As of this review, T-Mobile operates 3G HSPA+ on the 1700 MHz UMTS band.

For my particular needs; inexpensive service with very good data network and unlimited texting as an added plus; T-Mobile works well for me.

member for 13.9 years, 5883 visits, last login: a few minutes ago
updated 65 days ago

Comments:

Review by cb14 See Profile

  • Location: Miami Beach,Miami-Dade,FL
  • Cost: $50 per month
Good "price, GSM carrier"
Bad "rural coverage "
Overall "strongly recommended"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

On edit 2014-06-04
I have changed my legacy plan to the new unlimited minutes, texting and 500MB data capped for $ 40/month plus about $ 9.90/month in taxes and junk fees.
There is an overall improvement noticeable lately, although some issues remain. TMO is by far the best of the big four, nobody coming even close.

On edit 2013/10/06
Connection reliability has improved somewhat lately, I am upgrading the rating.

I have service with TMO US for over 6 years I have a legacy 1500 minute voice plan for 39.95 plus about $ 9.80 in taxes and junk fees and an unlocked Nokia C3-01.
I cannot comment much on data, because I use data on the phone only via wi-fi.
TMO used to have an exceptional customer service, unfortunately it got significantly worse lately . Also the signal and connection quality decreased over the last 18 months. The problems are most pronounced with 2G services- there are rumors that TMO moved away a part of their 1900 Mhz PCS spectrum.The formerly excellent coverage maps were replaced with optimistic, unreliable propaganda maps( like the other carriers). Some rough business practices popped up lately, like the lightning fast disconnecting of service once the account is past due.
Rural coverage is not great in many areas. I use a Verizon prepaid as a back up.Calls get forwarded to once I am out of coverage- a great feature.
Choice of phones is not great, but an advantage of a GSM carrier is the availability of vast selection of unlocked GSM phones on Amazon.
Having said all of that, I still consider T-Mobile USA the best choice out of the 'big four'

member for 1.5 years, 568 visits, last login: a few hours ago
updated 76 days ago

Comments:
dickybilly

join:2001-10-06
Plano, TX
Reviews:
·magicjack.com

TMO is fine but change to their cheaper prepaid plans

I too have been a TMO legacy customer for 7 years. Currently I pay $65/mo incl fees for unlimited voice. Text is 20cents/msg, data @ $2/mb since I don't use much data. Locally in the Dallas TX region I've never had an issue with quality of voice, text and 3G data. When I travel to south FL the TMO 2G and voice service is terrible but the 3G/4G is better.
I'm about to kill my current plan (I haven't had a contract with TMO for years) for a TMO prepaid $30/mo 1500 minutes voice/text and 30mb data/month. One has to be crazy to continue to pay for the higher TMO rate plans.
I've twice brought my own GSM phone over the internet and connected them to TMO w/o any issue on their part. They don't care what phone you connect to their network.
I've also had TMO@home broadband voice for years. Service has never been a problem but paying $13/mo incl fees for home voice is steep considering cheaper MagicJackPlus service (which I've tested as fine but watch out for them nickel and diming you over service costs).
I'm about to drop TMO@home because once I go prepaid for TMO cell service they won't allow me to keep TMO@home service. I'm porting my phone# to MagicjackPlus service for less than 1/2 the cost/year than TMO@home. I may be one of the few people who are satisfied with MJPlus.
TMO technical support is getting rough over the phone or chat online. Sometimes good most times spotty. Customer service in-store is spotty..if you find a good rep stick with him or her otherwise keep looking in other stores until you find one you can depend on who knows TMO. BTW, don't trust anything an in-store rep sez w/o doing your own investigation of plans and rates. DO NOT sign up for anything w/o leaving the store and checking first.
TBBroadband

join:2012-10-26
Fremont, OH
Reviews:
·AT&T U-Verse
·MegaPath

Re: TMO is fine but change to their cheaper prepaid plans

Actually your post is incorrect. TMO does care what phones you attach to their network. They have a clause that any phone that is NOT purchased from their actual Corp. Stores or via www.t-mobile.com they do not have to support not allow it on their network. They have had that clause since using the Voice Stream brand. Phones from dealers also fall into that category of does not have to be supported.
dickybilly

join:2001-10-06
Plano, TX

Re: TMO is fine but change to their cheaper prepaid plans

please reread my post
"I've twice brought my own GSM phone over the internet and connected them to TMO w/o any issue on their part. They don't care what phone you connect to their network."

cb14

join:2013-02-04
Miami Beach, FL
Reviews:
·T-Mobile US
·callwithus
·localphone.com
·Google Voice
·Callcentric
·AT&T U-Verse
·magicjack.com
Before you decide to go with prepaid please consider that prepaid TMO plans are in network only, meaning NO ROAMING which will make the not so great rural coverage far worse. With the worsening performance of the TMO voice services in South FL I already have to use a Verizon prepaid phone as a back up.
It is your choice, but before you spend money porting your number to Magic Junk you may want to port it to Google Voice, get a Obi 100 for $ 40.- and enjoy a free service with voice quality way above MJ. Plus , you can put a second provider on your Obi, e.g. the free NYC DID from Callcentric on pay as you go for outgoing calls.
To the other poster : TMO does not provide technical support for a non- TMO phone, which means if you have a problem with the handset you have to contact the manufacturer, but otherwise they SUPPORT them.
dickybilly

join:2001-10-06
Plano, TX
Reviews:
·magicjack.com

1 edit

Re: TMO is fine but change to their cheaper prepaid plans

Thanks for the suggestions. Luckily my South FL travel areas don't include (I think) roaming areas but I have to investigate further. Generally my SFL area is the I-95 corridor between Ft. Lauderdale and Miami, west to the BB&T Center in Sunrise where voice/data is the worst but still in network.
As for MagicJack, for my local area it's fine and I welcome your suggestion, thanks.

The biggest issue I have with roaming is many people (including TMO instore staff) have told me roaming is not included ... and I believe it...however the TMO website for the prepaid plans sez "National coverage with no roaming charges"...
I suppose in TMO doubletalk they mean no roaming charges because they don't allow roaming off their national network. the TMO phone must go dead for out of network calling when on a prepaid plan.

cb14

join:2013-02-04
Miami Beach, FL
Reviews:
·T-Mobile US
·callwithus
·localphone.com
·Google Voice
·Callcentric
·AT&T U-Verse
·magicjack.com

Re: TMO is fine but change to their cheaper prepaid plans

You are correct. In the area you described you do not need roaming indeed.
Love the doubletalk ! Basically it means that you do not have to pay for what they do not offer. Very generous, I would say.

Review by Hagar See Profile

  • Location: Sunnyvale,Santa Clara,CA
  • Cost: $30 per month
  • Install: about 3 days
Good "Lot of data for a great price"
Bad "Few voice minutes if you need that and do not play with VoIP"
Overall "Great if you use few minutes"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

My Other Reviews

·AT&T U-Verse
Update May 2014
Network speed indoors has improved, also better network in my travels in California (urban areas). Modify my VoIP codec and got better VoIP quality.

Basically my original cons have diminished or disappeared. T-mobile works great for my location.
I upgraded my phone to a Nexus 4, pop in the SIM and done. I love unlocked phones and no contract plans.

I urge people to buy a T mobile SIM and checkout coverage where you are. No need to activate the SIM just checkout home and work coverage. If that looks reasonable then activate and try a month of prepaid.

Original Aug 2012
I got an unsubsidized phone and got the 5 GB data, unlimited text and 100 min for $30 prepaid plan.

Pros:
Lot of data for a good price.
No contract and unlimited text if you use that.
VoIP over wifi work great

Cons:
Few voice minutes if VoIP does not work.
Data speed indoors is not good the UMTS 1700/2100 MHZ does not penetrate walls well.
The Data speed is uneven so VoIP does not always work well.

I have Google voice as the main number so with no contract I can switch to straight talk or other MVNO.

member for 9.8 years, 2273 visits, last login: a few hours ago
updated 88 days ago

Comments:
tkdslr

join:2004-04-24
Pompano Beach, FL
Reviews:
·T-Mobile US
·Speakeasy

What is the make and model of phone??

If you're having reception problems, that's an important detail..

I find I get more signal from Exhibit II 4g if I use in landscape mode and keep my hands clear of bottom of the phone(mic). Anything between the tower and phone with lots of water will reduce the signal levels since the freqs aren't all that far from a microwave(2.45ghz)..

Hagar

join:2004-10-31
Sunnyvale, CA

Re: What is the make and model of phone??

I also have the Exhibit II 4G.
I appreciate the landscape mode suggestion and will give that a try.
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·voip.ms
·CenturyLink
·T-Mobile US

Re: What is the make and model of phone??

The Exhibit II 4G does not get the more widely available 3G and 4G isn't available anywhere except near T-Mobile stores and they tend to be at shopping malls so if you go by a mall you should get good service but not so much anywhere else. Oddly 3G isn't available at the same places that 4G is. One day I drove around with a 3G phone to check the coverage and it was best near libraries, government building and population centers, everywhere you don't find shopping malls or T-Mobile stores. Too bad the $30 plan doesn't come with a better phone that gets both 3G and 4G.
The antenna is in the bottom so it actually works best if you hold it upside down and reach up as high as possible! I don't understand why they pair the $30 plan with a 4G phone that doesn't work most places but that's what they did.

Hagar

join:2004-10-31
Sunnyvale, CA

Re: What is the make and model of phone??

ArizonaSteve, my phones does not behave like yours, I read your review. I wonder if you had the bad luck to get a faulty one?
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·voip.ms
·CenturyLink
·T-Mobile US

Re: What is the make and model of phone??

I think it's working fine except for not gettng 3G. I've taken it to 5 T-Mobile store and they all said it was OK but they have 4G there so it always works fine unless I leave and go down the street. It works great on wi-fi though. The newly available Galaxy S 2 can get both 3G and 4G so that should fix any reception problems if they ever have any for sale. Walmart stores all show them to be out of stock.
What's different about the way yours works compared to mine?

Hagar

join:2004-10-31
Sunnyvale, CA
Reviews:
·T-Mobile US
·AT&T U-Verse

Re: What is the make and model of phone??

My Exhibit picks up 3G with no issues.
It is hard to compare phones unless you have them at the same place. There is plenty of 4G around here which helps. I have also rooted the phone and installed a different rom.
Basically I am almost never on Edge always on 3G or better.
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·voip.ms
·CenturyLink
·T-Mobile US

Re: What is the make and model of phone??

How do you know it picks up 3G? They won't display it if they do.
Did one of the ROMs give it the ability to get 3G? They can't get it on their own in stock form. I took a Samsung Vibrant 3G around Phoenix, Mesa and Scottadale to compare and where I could get a strong 3G signal on the Vibrant there was nothing but Edge on the Exhibit II. Oddly some of the T-Mobile stores where they have a strong 4G signals have no 3G service but it's generally available just about everywhere while there are hardly any 4G towers. Using the OpenSignal app I was able to see 6-7 2G and 3G towers around me but the only 4G tower was 2 miles away by the T-Mobile store and too weak to get unless I drive over there. I also have a Galaxy 2 that had Android 2.2.1 and it would get 3G or 4G if it was available but when I upgraded to Android 2.3.6 it changed the display so it always says 4G now. Since T-Mobile is running ads saying they have the largest 4G network I guess they don't want anyone to know there are hardly any 4G towers and everyone is on 3G most of the time so it always says 4G unless it's on Edge.

Hagar

join:2004-10-31
Sunnyvale, CA
Reviews:
·T-Mobile US
·AT&T U-Verse

Re: What is the make and model of phone??

The Exhibit II 4G (all ROMs) will automatically switch between 3G and 4G depending on how much speed you need. This is done to save power and extend battery life.

Against a 4G tower my phone/ROM will show 3G when I do nothing and H when I used a lot of data. Stock ROM always shows 4G so there is no easy way to tell. I put a new ROM on day 1 so very little experience with stock ROM.

The phone also tries to automatically switch between 2G/Edge and WCDMA (3G/4G) and some people have reported their phones on stock ROM getting stuck on Edge. Checkout the link below, on how to force the phone in WCDMA mode, try it out and see if it helps you.
»forum.xda-developers.com/showpos···unt=3219
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·voip.ms
·CenturyLink
·T-Mobile US

Re: What is the make and model of phone??

Are you sure it's switching to 3G? I don't think you can believe the display on the screen. It seems the only way to tell is by running one of the apps like OpenSignalMaps or Network Signal Info to tell what kinds of towers are around you and which one you are connected to either 3G using UMTS or 3.5G using HSPA+.
My phone has never got 3G and it can't get 3G with the stock rom even when I'm in an area where there is a strong 3G signal and no 4G, then it only runs on Edge.
Which rom are you using? I tried the CM9 mod but that eliminated 4G and it only runs on 3G with UMTS all the time now at a slow speed of 384Kb which is too slow to even open the Play store. CM9 has lots of other problems too like tons of bloatware slowing it down so the screen is not responsive to touch and lots of errors that keep popping up.
I've tried asking on the xda-developers forum which mods or roms will give it 3G capability but all I get are a lot of obnoxious comments from the trolls on there with no useful or intelligent replies.

Hagar

join:2004-10-31
Sunnyvale, CA
Reviews:
·T-Mobile US
·AT&T U-Verse

Re: What is the make and model of phone??

I used CM9 and Peach ROM. All towers around me have been upgraded to HSPA+ so I have not come across any HPSA only towers when I had time to play and test.

The CM9 does not eliminate anything but the display changes from 4G to 3G or H if HSPA+ is used. Download speed are the same as with Peach. I am almost never stuck in Edge land but it is hard to figure out all the moving parts, OpenSIgnalMaps and other tools are helpful.

I did not have error pop up in CM9.
Have you tried to force your phone to WDCMA mode only to avoid Edge? You might have hardware issues but that is not easy to confirm unless you compare it to another Exhibit II 4G.

Review by tkdslr See Profile

  • Location: Pompano Beach,Broward,FL
  • Cost: $30 per month
  • Install: about 1 days
Good "5GB data, unlimited text.. 100 minutes of airtime, extra airtime $0.10min"
Bad "Exhibit II 4g, 4G service likes to hang."
Overall "Best Purchase I've made in a decade.."
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

My Other Reviews

·Speakeasy
It's been 10 months since purchasing my Samsung Exhibit II 4G ($200+sales tax from Walmart) and things are getting better.. Voice service always solid and clear..

4G data service seams to hangs up, (in upload mode), a couple of times a day. Jumping into airplane mode and back out again restores 4G service. Average usage 4 to 5GB of data a month.

Initially I had to call t-mobile to change phone settings in order to get data service working. (Check mark Packet data & Roaming under Settings->Wireless and Networks->Mobile networks"). That call lasted 15 minutes or so.

Took several months to figure out how to purchase additional airtime while still on the $30 Walmart plan. (T-mobile doesn't document this very well, neither do CS reps know about it.) Solution, just keep extra money in prepaid account, each minute you go over deducts $0.10min from the account.

Speeds up to 9Mb(D)/2Mbit(U) so far.. I've gotten higher speeds on my TM ZTE hotspot, but that has a better radio(21Mbps verses 14Mbps).

But, I just forced my II 4G (hidden menu setting) to use T-mobiles new HSPDA+ 1900Mhz WCDMA service.. wow.. instead of 2, maybe 3 bars.. I now get a full 4 bars.. Very nice..
I'll update this review with the outcome of that experiment..

Note: That particular experiment failed a couple of months ago..I.E. no data, but that was then, and this is now.. Yeah..

Rooted, removed or disabled a couple of t-mobile's apps & spyware.
One thing I've learned is to disable all updates. Very selectively do I allow any update. Allowed Andriod OS to update to 2.3.5.. but not 2.3.6(yet)..

It seams that app vendors have a propensity to ruin a once useful app with an update. So no more updates. if an app works, it going stay working, just like I found it.

Favorite FREE apps so far..
older "My tracks" v1.1.16 in widget mode, Very handy for Bicyclists.
"Titanium backup" v5.5.1
"Flashlight" v4.9.2 in widget mode..
"Compass" v1.2.1
"Anti sms spam" v1.42

RF hazard like all cell phones, I rarely put my Andriod phone in my pocket. Instead it goes in a nap stack pocket with at least a few inches of separation from my body.. (also better view of the sky for the GPS app "my tracks")..

At home, I use a Siemens Gigaset one bluetooth gateway to route all TM calls to my cordless phones(with talking caller id). Bluetooth connection seams to fail to sync up a couple of times a month. But, forcing a bluetooth unpairing then reconnect on TM phone fixes this.

That's all for now.. This is one of the best deals I've gotten in long time..

=== updated 12/30/2013 ===
T-mobile's data network has fallen over.. and died..(~12/28..12/29) everything is like 2G speeds or slower in my neck of south Florida. It's like the republican convention all over again..

My tests indicate routing loop activity, periodic timeouts/long ping responses, but there is no way to communicate this info to the appropriate people.. (Spent an hour on tech support.. with no results.. )

All the final tech support did was give me a new APN(fast.tmobile.com), which had no effect..

Web pages that normally load in less than a second, now take minutes.

Followup.. My idea, by forcing my Samsung exhibit II 4g phone to use only the 1900mhz band(Iphone band).. data access is wayy better.. almost normal.. I just hope I can keep on using it..

member for 10.3 years, 1509 visits, last login: 2 days ago
updated 232 days ago

Comments:
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·voip.ms
·CenturyLink
·T-Mobile US

1 edit

Glad to hear 1900Mhz works.

I also purchased a 4G Exhibit II back in January with the $30/mo plan but since it can't get the more common 3G and there aren't very many 4G towers around it turned out to be mostly worthless and couldn't get data anywhere unless it was on wi-fi so I gave up after a while and got a Galaxy S-2. I was wondering if it would work on the new 3G 1900Mhz service, if it does that might give it some useful life after all so it won't be a total waste of money.
Mine was already at 2.3.5 and I updated to 2.3.6 but couldn't really tell any difference. I also rooted it and updated to 4.0.3 to see if that would give it 3G capability and while Android 4 runs OK data still won't work anywhere around here.
BTW, if you miss paying your bill on time your service might revert back to the regular plan (I heard of it happening to someone) but you can avoid that by setting up auto pay using a credit card so it gets paid automatically each month.
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·voip.ms
·CenturyLink
·T-Mobile US

Re: Glad to hear 1900Mhz works.

Since they have started moving 3G from 1700Mhz to 1900Mhz so iPhones can use it and there is one of those towers just a block or two from my house my old Exhibit II has started working again! Looks like there might actually be some useful life left in it after all!