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 Review by bobjohnson 
member for 5 years, 549 visits, last login: a few hours ago
updated 1 days ago
 Titusville,Brevard,FL
 $59 per month- (24 month contract)
 about 1 days "As good and reliable as you can get... 2 years so far" "Fla thunderstorms slow it down" "Good value for mobile broadband"
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I almost went with Cingular Wireless until the store rep couldn't get it to work in the store... I originally had the phone as a modem plan and used bluetooth to my laptop but Sprint sent me an advertisement that they would give me a wireless card for free and a router for 39.99 so I took it... I ordered the service throught B2B sales with the offer number from the ad. They billed everything to me (no upfront cost) and guaranteed me next day shipping which they held up, i got it the next day at like 11 a.m. They sent me a Novatel Merlin EX720, the Sprint Portable Router and the expresscard adapter for a grand total of about $55. Everything has been good so far and everything functions as advertised and I have no problem with coverage in this area.. So it's all good...
Update 2-10-2012
I have had Sprint service with a bunch of different devices over the years but I have settled on the motorola photon 4g. This phone is the definition of awesome and I really enjoy it more than anything else i've had and would recommend it to anyone. When I went to the Bahamas I bought a BTC Sim card and put it in, switched to gsm only and didn't have to pay the $3 per minute for Sprint roaming. I didn't have to call in or unlock it or anything. Anyhow, because of the aforementioned motorola I have signed a new contract with Sprint after not having one for 3 years on an old Nationwide Plan. The new plans are way better also. Almost unlimited phone mins (1500 shared with unlimited any mobile) and unltd text and data w/ me and the wife for 149.99 with the androids. About $50 cheaper than verizon for the same thing almost... The coverage around here has stayed the same for the past 10 years, but that's not really a bad thing bc it's not too bad. Now in this area in our little roaming pockets we are roaming on Metro PCS which I don't like too much but at least it's included in the plans. In the areas with good service though, the call quality, data quality/speed and overall reliability has gotten way better in the past year or so. Got the 5gb hotspot plan for $30 for internet instead of the usb dongle for $60 that I had. I don't use but about 1 gig a month so it's a good deal for me. Overall it's a good service for the money and in this area the only thing comparable is T-mobile and they are nowhere near as good. I would recommend Sprint to anyone.
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Review by rv4fun
member for 4.8 years, 2 visits, last login: 29 days ago
lodged 37 days ago
- Eureka,Saint Louis,MO
- Contract price not specified.
- "Convenience of accessing the Internet almost anywhere"
- "extremely poor throughput"
- "Mobile Broadband service has not met expectations"
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I've had this Novatel EX720 air card for several years. The spot it's ever lived up to it's billing is my son's place north of Baltimore where Sprint rolls out all it's latest and greatest offerings. Throughout the rest of the country it's performance has been barely acceptable to absolutely unacceptable. Watching a YouTube video or streaming TV from back home in St Louis is impossible in almost all the locations I've visited with the card. I keep asking myself why I don't discontinue service and move on. I think that day is coming soon. There are still plenty of WiFi hotspots available I could use - they're just not as convenient as using the card from inside my motorhome which is why I bought the card in the first place. Overall, I have been very unimpressed with the level of service and support I've received since I first made this purchase.
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 Review by swintec
member for 8.1 years, 3816 visits, last login: a few hours ago
updated 50 days ago
- Alfred,York,ME
- $35 per month
- (24 month contract)
- about 4 days
- "Everything!"
- "Spotty service at times out in the boonies."
- "Vastly underrated cell company"
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December 2011 Update- Still loving my Sprint service. I also have their new 3G / EVDO Airave device so I get full service in my home. Spots of 4G have also popped up around me, but 4G coverage is still to spotty to be reliable.
March 2010 Update- Still very happy with my Sprint service. Data coverage has gotten better I think, although that may have something to do with better equipment coming out over the years. Would love to see 4G service come up this way, but I may be waiting awhile.  Sprint has really improved in all areas within the past couple of years as well. Highly recommend!
I have the Sprint Fair and Flexible plan for $30 per month. This includes 500 anytime minutes with unlimited nights and weekends starting at 7 PM. I also get unlimited messaging and data. This package can not be beat! Data speeds are usually around 1 MBit down which is perfectly fine for me as I really only use it as backup or if I am in an area with no Wi-Fi. I am always very cautious with my usage as there have been reports of users getting warning letters about using data on there phone without a Phone as Modem plan...so I will play nice. 
I also have the Sprint Airave device which is essentially a mini-cell tower for your home that plugs into your router. Before this device, I had MAYBE 1 bar if I was lucky. I now have FULL service in my home.
The Fair and Flexible plan that I am on is currently discontinued for new customers at the price I am paying, so to say the least, they will have to pry this plan from my cold dead hands!
Customer support has always been great when i have needed to cal them about an issue.
I totally recommend Sprint cell and data services to anyone.
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 Review by MrMaster
member for 11.1 years, 3554 visits, last login: 2 days ago
lodged 54 days ago
- St Thomas,Saint Thomas,VI
- Contract price not specified.
- "Nationwide plan - not any worse than AT&T"
- "poor signal in home and several congested areas"
- "Better than nothing and actually better for me than Richmond, VA"
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I just use the data on my phone as a hotspot. It actually works quite well except for every few minutes I get this lag where nothing works for a few seconds.
Certain areas are also worse than others. While I have no problems in magans Bay, if I go near yacht haven it doesnt work at al. Yacht haven itself is fine.
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Review by keason
member for 9.7 years, 2085 visits, last login: a few hours ago
updated 69 days ago
- Ann Arbor,Washtenaw,MI
- $40 per month
- (24 month contract)
- about 30 days
- "Backup 3G internet connection"
- "Speed has deteriorated during the last 6 mo"
- "Works OK sometimes, almost unusable other times"
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Update 12/1/11 : The connection has been horrible over the last 6 months, getting 0.10M down, 0.3-0.4 up. Latency typically exceeded 400ms I dropped the static IP and speeds improved close to 0.5 down and 0.5 up, with latency under 200ms. Other areas in SE Michigan where I travel are horrible - 0.1/0.1 with 1 sec latency. Even with 'unlimited' data , I would not recommend Sprint until they fix the tower backhaul problems.
Update: Speeds are steady on weekdays, about 800/500, but drop to 500/300 on the weekends. Latency has dropped to about 125ms after adding a 14dBM antenna. I'm still waiting for a tower upgrade.
Update: Sprint continues to perform admirably. On a recent road trip along I-90 and I-94 from Detroit to the Dakotas, the unit worked very well from Detroit to Minnesota. Performance in the Dakotas was mixed with good speed (1 Mb+) but variable (200ms- Rapid City, 800ms- Dickinson) as if the towers used satellites instead of T1's. Back in Minneapolis, Sprint outperformed hotel internet with 1/500 speed and 120ms latency)
I've been able to use VoIP fairly well on the Sprint connection with both Skype and SIP working OK.
I purchased a Sprint approved Telular EVDO/phone device as a backup internet & phone connection and for testing. It uses a Sierra wireless EVDO rev A chipset with diversity antennas and has a built-in extended life battery (about 8 hrs). Despite having a green (strong) signal on the Sprint maps, I average around -93dbM with an indoor 5db gain antenna and speed tests ranging from 400-700 down and 200-400 up. Ping times range from about 200-300ms (average is closer to 200ms) with occasional jumps to 500ms. I've ordered a stronger YAGI antenna to try to increase the signal strength, which I hope will correct the jitter issue.
The device also supports phone calls, which work well. SMS is not supported, which would be a nice addition.
I had some initial problems with the device, but a firmware update made it much more usable and reliable. It now passes the public IP to my router via DHCP or with a manual entry. Sprint offers a static IP for only a $3 upcharge, which is a great value.
On several recent trips on the I-94 corridor between Detroit and Chicago performance was flawless. My passengers played WOW and other games with no interruptions. On a trip from Atlanta to Toledo along I-75, we experienced brief drops in coverage through the Smokey mountains.
VoIP works pretty well over the connection with only mild jitter. I've used skype and voicepulse with the G.711 codec which is pretty clear.
So far, the maximum speed is around 1500/400. I have yet to experience a faster tower. A bonus is that Sprint does not block any inbound or outbound ports. Sprint even includes a reverse DNS record (which says Sprint) but is seems to be sufficient for mail servers which require a reverse record.
The connection works as advertised. I wouldn't recommend it for a primary connection vs. DSL or cable because of speed, but it makes a great mobile & backup connection. Sprint, in combination with a cheaper internet connection makes a good alternative to T1 access.
Update: It appears that Sprint broadcasts voice/1X and EVDO signals on (in my area, at least) different frequencies and/or different antennas (based on different signal strengths). I was able to use a Windows mobile phone in debug mode to optimize the antenna placement for EVDO, upgraded to a 9dB omni antenna (still indoor), and along with a Sprint Airrave unit (which took care of the poor voice/1X signal), I now get perfect voice and much, much better (-78 dBM) EVDO signal. Ping times have dropped to 150-200ms and are much more consistent, and speeds average about 950/450. The static IP works perfectly, (I was able to send and receive email with no interruptions after modifying the MX records), and reverse DNS works perfectly too. I had a 2 hour internet outage on my primary ISP where my router automatically failed-over to sprint, and apart from a degradation in streaming video and slow transfer speeds, the Sprint connection was almost indistinguishable from low speed DSL.
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Review by Donut
member for 6.6 years, 1438 visits, last login: a few hours ago
updated 84 days ago
- Romulus,Wayne,MI
- $47 per month
- (24 month contract)
- "i have internets in the palm of my hand"
- "slower than my comcast connection, *2 sucks at their job."
- "Great Service When it works"
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I have a samsung moment. This is not the best phone and I wouldn't suggest it to any one. But web wise this connection is not bad, it reminds me of when we first got broadband at the house witch was around one meg down. I haven't done any speed test sp I ant speak for that. Tech support could be better, I know 3 or so people with this phone and they all have issues, there have been rumors of it being recalled, not sure if its true, all I know is when ever my sister has issues they update or reset the phone and say its fixed, but a few hours later it screws up. I got my plan so cheap because I'm on a family plan. Work great in a pinch for when comcast has a stroke. 
1/18/2011
My sister went through 3 moments in 2 weeks and they gave her a Intercept as a replacement, So for so good for her. I had to have my moment replaced due to the GPS not working, The new moment I got the GPS and the Market don't work. So I guess Tomorrow I be going up to the sprint store and Ill be prepared to be their for a while. XD
On a side note. For any one in the south eastern Michigan area. The sprint store on Eureka at I75 is the best store around here. They actually try to fix your problems.
4/13/11
Well.... Where to start. My phone stopped charging correctly. My sisters intercept had all sorts of issues. So we took them in to the Sprint Repair Center yesterday. Took about 15 minutes before they said mine had to be replaced. The tech had to look at my sisters and they said about 45 min. We went down the street to best buy while we waited. Got about about 45 min or so later, I went in to get her phone. " Its going to be another 15 min" OK no problem. Went out to the car and waited about 20 min. Went back in then they were putting it back together. Yeh, they had her's tore apart. Im waiting and waiting. Finlay the tech comes out and tells me my sisters phone would not turn on. He explained that the Cable that goes between the keyboard and the screen broke. So my sister ended up having to get a loaner till tomorrow when our phones should be ready. But Im angry because this would be my 3rd phone and my sisters 5th phone in less than a year.
11/19/11
So far I guess so good. I don't use the internet on my phone much just because its slower and I have a tablet and get free WiFi at work and a few other places. My sister has an LG optimums now and it still has issues. Internet is still slow at least for me, I think its because my phone may not be 3G enabled. My friend has a Motorola Photon and hes phone and internets are pretty fast.
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Review by (hidden by request)
(review was emailed in)
lodged 96 days ago
- Whittier,Los Angeles,CA
- $225 per month
- (24 month contract)
- about 1 days
- "Unlimited data on phones and CPE add ons at competative rates. Best tech support."
- "Data speeds only fair at best usually half or two thirds advertised. Loss of unlimited data on 4G wimax mobile modems adds insul"
- "Sprint derailed their chance to become number 1 with 4G mobile modem data caps, new smartphone monthly rate increases, and an IN"
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I have 3 smartphones and a CPE "4G" Wimax modem. Sprint phone coverage can be had in remote places where other networks don't work but strangely can be spotty or poor in many suburbs around Los Angeles. 3G data speeds are usually poor on EVDO-0 and only fair on EVDO-A so many Sprint media apps you get as part of your package seldom work (they are essentially sales gimmics). "4G" Wimax speeds are only fair at best at 1.5 - 2.8 mbps on modems which is half as advertised. Don't be fooled at the Sprint stores, once inside my phone speed is only half as fast as the same phone in the store !!! Being a Sprint Fan is not easy, I recommended and configured an Overdrive Pro for a good client only to have Sprint end unlimited 4G on that account a month later, boy did I eat that one...500 dollars to cancel the account so I wouldn't lose my client THANKS SPRINT. On a lighter note, tech support and customer service is excellent but that really depends if you know what you talking about and understand what your doing as would be in any case, and Sprint can be forgiving if you "can't pay on time" or ask for a resonable "fee waiver" as opposed to the draconian attitude of "big red". Thus I remain with Sprint accepting their limitations and occasional bonehead moves for now until a smarter, kinder, cheaper, and faster provider becomes apparent (sigh...).
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 | | unlimited You still have unlimited when using 4G, just not on 3g. | |
| | | | Re: unlimited no its all limited and the pring and plans have changed as of 11/04 | |
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 Review by Rush8112
member for 4.2 years, 16 visits, last login: 122 days ago
lodged 122 days ago
- Altoona,Polk,IA
- $80 per month
- (24 month contract)
- about 5 days
- "Service"
- "Good Service and phones"
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I Have A Blackberry Curve 9330 on the Sprint Unlimited Everything Plan and I Been Happy with them so far as of June 2011
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Review by brandon.j.bradley
(review was emailed from domain gmail.com)
lodged 165 days ago
- Marietta,Cobb,GA
- $130 per month
- (24 month contract)
- "4g speeds are great and truly unlimited"
- "3g speeds are slow and subject to throttling after you go over your 5 gigs"
- "With sprint because they are unlimited and really hoping they expand their 4g coverage"
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Sprint 4g is awesome here in atlanta in the spots you get a 4g service with
average speeds from 3 to 5 mbits down and 1.5 up. If you don't get a 4g
signal and are stuck with 3g only then don't expect much.
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1 edit | With Sprint Cause they were UNLTD 3G 6 yrs ago Am one of those charter Sprint UNLTD account 3G members who have been paying 59.99 for unltd 3G (supposedly) for the past 6 years.
Have SW 595U that blinks off (red light) if you use it more then 5 hrs without a hard reset for at least 2 minutes. Most of the time I use 7GB a month on a single computer either in Virginia or DC location.
Have Cradlepoint but can't get system to accept wireless networking anymore. Reception I get from my cell tower is not a modem sign on .. I am part of the wireless network so I can't have a router ( is how it was explained to me) Usually I get a 100& sign on and speeds 900-1.5MPS download. My secure site speed is 1.0-1.5Mps so I guess I am happy it is better the WildBlue which is what I used to have at 89.00 per month. Cable stops 1.5 miles from my house as I am in the boonies.
Have DirectV too.. Lucky we have electricity out here is how my neighbor explains it.. So I guess I am NOT complaining.... still waiting for something better to copme along.. nothing has... 4G not in my area yet on either Sprint or Verizon...
Heard Virginia Broadband could offer me more speed and a network signal if I bought their 600 equipment and a Yagi antenna,,, sorry I still have a $600 WB antenna & Sat receiver still on my desk collecting dust. Not willing to make that equipment purchase again & it goes south after 2 years of use.. 
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 Review by UNETMENET
member for 2.8 years, 22 visits, last login: 172 days ago
updated 174 days ago
- Louisville,Jefferson,KY
- $59 per month
- (2 month contract)
- about 1 days
- "Well you can take it with you where ever you go"
- "it makes for a grate paper weight."
- "slowest worst priced, bad customer service, unreliable. useless..."
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what to do next.?
no i live in Louisville ky. i use 3g its built in to my lap top net book i own a dell mini 12, and i bout this laptop over a mouth ago from sprint, with a two year agreement.. the connection is useless as it is. i have tried many tweaks i just gained some speed from switching my dns to Google . but i still can only get less thin 336k at night and 32k in the day time and 13k around late afternoon sprint is not much help i been trying to beg them for a month for a solution they all have a difficult time and apposition on the problem... it was fine before my thirty day trial period ended... now that im stuck with it my band with drop's out of sight .... what to do ? i used Spybot s-d i get congratulations you have no spy-where detected. i ran my e-set nod32 a-v no infections. i shut down every thing in my start up. no help ...i ran combo-fix just to be safe. no help still real bad speeds and complete drop-outs.. i have ping tested 23 servers across the nation. my hop count is low about 6 to 12 to the sprint sight my H.A is out of Chicago thy will not switch it to Ga. like i requested and had be-for my thirty day was up... i dont know what to do at this point, im stuck in this contract.and i feel raped by sprint. i need help from the dsl communityhigh ping time.. packet loss.. and line quality sucks.. my bill runs 59. a mouth. My connection times out . the longer I'm on it the slower it gets ,and then it drops my connection every hr, it cant download anything past 1mb it always a problem to connect some time i get connected but have no web page ... 3g Going Going Gone ...
i have to put up with two years of this crap.... what is sprint going to do to fix this....
UNETMENET
join:2009-03-26
Elizabethtown, KY
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·Sprint Mobile
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this internet connection should not be sold!
you can check your email, but it will take awhile! so go to a coffee shop and sit and drink up... three emails will take about a half of cup of coffee. one post on a web sight with small giff upload to the forum.about the time it takes too have two cups of coffee and a bagel" ... hope you got lots of time on your hands this connection is not for the businessmen. calling customer service, is a chore! you get no where. and you have to do it again the next day anyway... they blame your computer!!! funny thing is i just had it checked out by the I.T department at work ...i have clean system .. i was told its the service that i have.. sprint is known for having the slowest network in town . i was told this by a 9 year veteran head of are I.T.department .. it sad that they blamed my computer , real sad sprint....shame on you !
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