how-to block ads
|
»next review in page
Review by jriley 
Posted: 85 days ago
member for 2.2 years, 5 visits, last login: 19 days ago
 Perris,Riverside,CA
 $62 per month
 about 5 days
 "always seems to work, no real down time. been with sprint 2.5 years"
 "it used to be faster,2.5 yrs.ago up was .5 mb,down 1.5 mb"
 "now it's avg. down is .7 mb, up is still ok about .4 mb. I'am looking for other wireless options"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
service is reliable but has been getting slower. wireless is only option right now.
might try a local wireless isp again , the last one i tried for 4 years constant battle to keep up running. at least spint works all the time,but thats about it. I been with sprint 2.5 yrs. they lmight loose me they need to get it together soon.
Followup comments: | Forums » comments on review of Sprint Mobile Broadband |
 | »next review in page (previous review)
Review by smacky
Posted: 142 days ago
member for 142 days, 7 visits, last login: 128 days ago
Bessemer,Jefferson,AL
$170 per month (24 month contract)
"Want less than dial up speeds & famous 481's ??"
"Which one ?"
"Stay FAR FAR away !"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)
|
This is going to be fun. Where should I start ? Let's see, I will begin with the average of 10-15 ERROR 481's per day on cell phone usage alone. They continue to deny this error as their famous dropped calls, second to add that the customer service is terrible. If that is not enough I have a little story to tell, here it goes, now keep in mind we are only talking about the cell phone side at this present time..Back last year "08" starting the 1st of March I received over 4k text messages charged to my phone. I went round & round with Sprint about these charges stating there is no way I could have made that many text messages in one month considering I worked 60 hours a week & I'm not 14 yrs old but 38. I also had been a customer of theirs for over 6 years then, look at my history have I EVER made that many texts in my lifetime ?? NO ! They gave me the run around as usual & was either to pay the $800 bill or lose my service, so I paid it stupid me. Now, what I'm going to tell now is really gonna get ya to thinking on just who is on the other side of that telephone your talking to, the same day I paid my bill over the phone I got one shocking piece of evidence on them, I had made a personal land line phone call from my cell phone to my best friend, she did not answer, I was on the phone with a client when my best friend buzzed in on us, she was just a laughing, laughing so hard i couldn't hardly understand her, anyhow I asked "whats so funny" she said "how in the did you do that" ? I said "what" ? She stated your not going to believe this I missed your call on my land line so I came back to the caller ID to see who it was, my number was present but the caller ID display was altered with some nasty filthy accusations about my character that would be very rude to even post here. I was astound when she had told me, so immediately I went over to see for myself, sure enough there it was. I made photos of it, came back home & contacted Sprint immediately I ended up having 5 Sprint including one of their lawyers & mine on a conference call to resolve this issue. In the end I only received a $150 credit on my phone bill & I pressed charges against the the employee that compromised my account & done this to me & this person was fired. You call Sprint customer friendly ? You have lost your mind if you think so, these people should be out of business.
Broadband side: This is funny also
I'm going to post my upload & download speed tests here, please do not laugh. Keep in mind I also bought a $200 32inch external antenna to mount on top of roof for connectivity. I am located in what Sprint calls an "excellent" coverage area I was able to stay connected wireless then, but speed test are not even "on the board". here are the results: Download 220-240kbs Upload 30-38kbs. This is highway robbery I would NEVER suggest this company to ANYONE !!! Do NOT let them talk the "MOBILITY" famous sales pitch, its not worth the headache.
Followup comments: | Forums » comments on review of Sprint Mobile Broadband |
| »next review in page (previous review)
Review by Maddie123
UPDATED: 145 days ago
member for 145 days, 0 visits, last login: 145 days ago
Harrisburg,Cabarrus,NC
$62 per month (24 month contract)
"None"
"Poor connection; Erratic download speeds; frequent disconnect"
"Am trying to figure out how to end this contract!"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)
|
I am a remote employee and therefore 75% of my job is done on the computer. Ever since I got this Sprint Broadband card I can't count on a connection, and then when I finally do get a decent connection the speed varies and I am frequently getting disconnected. Since I also have to access my company's VPN, that makes it even slower. Wish I had known all this prior to signing a contract with them. Plus their customer service is horrible! No one seems to know what is going on!
Followup comments: | Forums » comments on review of Sprint Mobile Broadband |
| »next review in page (previous review)
Review by Capriherb
Posted: 185 days ago
member for 185 days, 0 visits, last login: 185 days ago
Baltimore,Fairfield,OH
 Business customer
$89 per month (24 month contract)
"You get to speak (most of the time) to Americans in America"
"Technical support is lazy, doesn't follow through, takes days!"
"If there were an alternative I'd take it!"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I've never had another cell carrier other than Sprint. I live in the country well off the road, so no cable, satellite was what I had for years, Verizon wouldn't run DSL. So Satellite or Air Card is the only alternative.
I had my first aircard through Earthlink. When Sprint started offering them, I went with Sprint and they put Broadband on my tower within 6 weeks of my getting the card.
HOWEVER...... If there is a problem at the tower, FORGET IT!!!
In the 3 years I've had a Sprint contract, the tower has failed 3 or 4 times and then becomes the nightmare.
They drop your calls (technical support), they tell you they are writing a ticket when they don't, they try to convince you that the problem is on your end (never is) and it takes up to a week to finally convince them to send an engineer to the tower. This is the worst thing since I'm a business and run a website and internet sales from my location.
So if you want trouble-free and quick fixes when something happens, Sprint is probably the last place you want to look!
Followup comments: | Forums » comments on review of Sprint Mobile Broadband |
| »next review in page (previous review)
Review by carlnoble
Posted: 246 days ago
member for 246 days, 2 visits, last login: 244 days ago
Orlando,Orange,FL
Business customer
Contract price not specified.
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
It is almost as bad as dialup! I only get 384 down best case and not even 100 up. I have used both 3G cards they sent me Merlin and Sierra, on 3 laptops in multiple locations and my Verizon card is always better.
Followup comments: | Forums » comments on review of Sprint Mobile Broadband |
| »next review in page (previous review)
Review by clirck
UPDATED: 316 days ago
member for 6.3 years, 150 visits, last login: 26 days ago
Mckinney,Collin,TX
$60 per month (24 month contract)
about 3 days
"Mobile, plenty fast, easy ICS setup"
"None, yet"
"No more Hughesnet! A great alternative"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Update:
This bummer of a slow economy has me sitting home from work today. So here's my take after not quite one year:
After falling from an old growth Post Oak (stupid rope swing; oh, wait, stupid me!), a nephew moved in to help out for a while while my two broken wrists healed. He uses a lot of bandwidth, compared to me.
Last month, between us we broke the "cap" by over 2 Gigs. Result: no noticeable difference, no extra billing cost, and no warning from Sprint. Everything still works great on my 802.11g home network, and the signal never drops. Sure, at times things seem a bit slower, but I've seen similar problems through every service I've used, whether mine or some one else's. Worked great last month on the road to "grandma's house" and I was having fun with it in the Hill Country finding back roads on my way home. Didn't have service everywhere, but I managed.
I gotta say, I'm still happy with the service. But maybe next year, I'll start researching ways to consolidate phone and ISP to bring down cost.
Original Review:
Look, this isn't roadrunner, but it ain't dial-up, either. From one way with dial-up out, through two modem changes, two domain name changes, I've been a satellite customer for eight years. Mostly my experience with the satellite service has been reliable with acceptable speed for browsing. But recently I've some problems with my modem that seemed to fix itself after a couple of days. So when support said that my DW6000 was obsolete and that a new contract would get me an upgrade, I went and spoke with my Sprint rep.
I was considering Internet America, or a local wireless alternative, but at $400 set-up, I wasn't ready for the change. With Sprint, the startup was only $100 and came with the 30 trial.That I can handle. And it works great.
I took it on the road yesterday, and it worked throughout the counties I traveled seamlessly. This morning I plugged it into my desktop, set the desktop as my ICS server, and am up and going on my 802.11g in minutes.
We had big storms here the night that I got the service. All power was out in the area. Clouds and no power would completely disable the Hughes service, but with the Sprint service, I was listening to local radio and watching the radar at the same time on my laptop. No problem.
Speed isn't DSL or cable, but for me, 500 down and 80 up is working just fine. AND NO FAP!
Thanks to all who posted before I changed. Y'all helped me make the leap. Most reviews are positive, and I agree. Just too bad it's not half the price.
Followup comments: | Forums » comments on review of Sprint Mobile Broadband |
| »next review in page (previous review)
Review by rick30127
Posted: 340 days ago
(review was emailed from domain aol.com)
Powder Springs,Cobb,GA
$78 per month (24 month contract)
"like wireless on the go"
"can't network can't use instinct with 597u"
"service is great if your homeless"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I was trying to buy a phone that i could tether and use as modem At the time the instinct was
about 60days from release and I was told that the 597u gps was latest and I decided to buy I was told that there wasn't a usage cap planed . I had one choice $60 before ins and taxes and
other fees contract 2yr. I plugged in usb and it did install in less than 5mins speeds are not great but I can connect any where i go. I regret that I can't connect to my other computer or my ps3.
I bought sprint instinct when it became available with the everything promise .Found that I could not use my computer to download and use any software for my instinct because they don't want
me to share my connection even with both devices with internet and I still can't use my ps3.
My service for both devices is $200.00 per month. Hoped that Sprint would allow me to consolidate service to one device but only solution was $200.00 cancellation and I am hanging in there with 256/143 average . As with usage cap is the rip off of dsl like the
bank bailout is the same as ordering no onion on that cheeseburger at the drive through, only to find that after you pay and rush back to work your cheeseburger with no onion wasn't in the bag,
with no time to go back and get what you paid for you eat you cold fries and hope the snack machine doesn't take the last buck you have for a snickers to get you through.Hey Telco where's the fiber we paid for in advance for years you promised congress.
Followup comments:  mmi_annie
join:2008-12-16
| Review of Sprint I use the Sprint U727 mobile broadband USB card, and I love it. I never want to be tethered to cable again. There's nothing like being able to get on the Internet wherever and whenever you want. My video streaming works better with my U727 than with the cable service I used to have.
For rick30127, if you want to connect more than 1 computer using your Compass 597, you can get a router. Here's a link to some video reviews »moremobileinternet.com/video-reviews/ of some popular mobile broadband routers. You can use the router to connect to the PS3 also. | |
| 
Chrono
@spcsdns.net | Compass 597 CAN be networked same here. I use a cradlepoint router for my Compass 597 USB Modem. I have 2 computers, a PS3, Xbox 360, Wii, DS, PSP, PDA, and my laptop can connect to it anytime. Works great. | |
| | | | | |
| Forums » comments on review of Sprint Mobile Broadband |
| »next review in page (previous review)
Review by peteair
Posted: 1 year ago
member for 1.1 years, 33 visits, last login: 1 year ago
Terrell,Kaufman,TX
$59 per month (24 month contract)
about 4 days
"It works out in the East Texas Country"
"Slow, 5gb cap, Sprint has cut off Cogent."
"Would not do it again."
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I went with Sprint when Millicom was in disarray and was not offering service. Would not go with Sprint again. Some times during the day it will reach DSL speed 1000kbs, and some times it is as slow as dialup 56k.
Followup comments: | Forums » comments on review of Sprint Mobile Broadband |
| »next review in page (previous review)
Review by (hidden by request)
Posted: 1.1 years ago
(review was emailed from domain gmail.com)
Albion,Calhoun,MI
$59 per month (24 month contract)
about 7 days
"Easy setup, small footprint, very portable."
"Extended periods of network instability with no reason or explanation why from Tech Support."
"When it works, it works GREAT! When is doesn't work, it REALLY doesn't work!"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Advanced Tech Support was very friendly and seemed to genuinely care about solving the problem. Unfortunately, like most large organizations, they are just a small part of the puzzle and are limited is what they can see, do, and provide to the consumer. As a new subscriber to this service I would have expected to receive more prompt attention, especially while in the 30 day cancellation window of a 2 year contract agreement. If other new subscribers have this or similar experiences it can not bode well for the longevity of this broadband Internet service offering.
Followup comments: | Forums » comments on review of Sprint Mobile Broadband |
| »next page (previous review)
 Review by W4DRA
UPDATED: 1.1 years ago
member for 6.4 years, 2160 visits, last login: a few hours ago
Dunnellon,Citrus,FL
$59 per month (48 month contract)
about 6 days
"Always on even in hard rain & wind."
"For remote areas an external antenna is needed"
"Its Cheaper than Satellite and can be use on any computer"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I have been on satellite for quite some time, (12 years) Direcpc, Direcway, Hugesnet, and Wildblue. There ok but you can't take them anywhere or move to another room without a hassle.
With the Sprint Mobile Broadband I can move from room to room or take it on the road. Its only been about 2 weeks and so far the only thing I had to do was order an external antenna. My speeds aren't what they were with satellite but the other benifits and the price @ $20.00 a month out-weighs it.
More after I get the antenna in and installed.
Dave
"UPDATE 9-23-08"
 I have had it with SPRINT and there lack of service. I have been going through this for about 3 months and have had it.
I can't even watch news clips from my local station. I have been on the phone with these guys for a total of 7 1/2 hours.
I even got a new modem with the same results. I have changed everything on my system RWIN ect. with the same old crap.
I asked them at tier 2 about the tower and I gave them the site ID#. I am going to cancel my service with the reason that it Not As Advertised!
This is about 1/4 of what I got when I signed on with them.
This is EVDO too....
Looks like I am going back to Wildblue unless they do something pretty dam quick.
At this moment I am ready to run over this dam modem With either the tractor or the horse and have him crap on it then send it back. 
Am I bad or what?
 Dave  
--
® D A V E ®
Followup comments: | Forums » comments on review of Sprint Mobile Broadband |
|
|
Sprint Mobile Broadband
(12)
(19)
(56)
Re: Compass 597 CAN be networked
·