
how-to block ads
|
»next review in page
Review by BobbyC101st  UPDATED: 1.1 years ago member for 3.7 years, 409 visits, last login: 4 days ago
M20 6BN
$44 per month (12 month contract)
about 14 days
"ADSL2 24000 Down / 1300 Up Free Router + unlimited downloads 24/7"
"Poor speech quality on tech support line in India"
"Outstanding quality of service."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
|
 | »next review in page (previous review)
Review by Ignite  UPDATED: 1.2 years ago member for 5.6 years, 1547 visits, last login: a few hours ago
UK
$44 per month (month by month)
about 7 days
"Good speeds, no downloading limit, decent tech support"
"Poor supplied router, bad IWF implementation, occasional congestion"
"Good in the end"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
|
The service was delivered on the day it was originally intended, a few issues with the telco cutting over to their service resolved in a few hours however the provided hardware had no firmware on it, had to flash this myself.
Consistent speeds, but since a move to static IP address router very unreliable. In addition was moved to static IP address without being informed what that address was meaning I had to log on using an alternative connection before DSL would work again.
Price decrease appeared to decrease quality of service initially, however capacity planning has gotten back to grips with things some more. Previously unreliable DHCP and DNS have been stabilised and are much better.
After a few issues the ISP has improved and is once again a well run ship. Still a little 'mom and pop' but increasingly professional and responsive.
Shame to leave them due to moving home!
Followup comments: | Forums » comments on review of Be There |
 | »next review in page (previous review)
Review by distantparts  Posted: 1.5 years ago member for 1.5 years, 0 visits, last login: 1.5 years ago
undisclosed location
$28 per month (12 month contract)
"Real unlimited usage, fast upstream, great price"
"DNS servers aren't very reliable"
"Great value for heavy downloaders"
| Pre Sales information: Install Co-ordination: Connection reliability: Services: Value for money:
|
I'm on the £14 a month Be Value package.
Love the 1.3 meg upload, no traffic shaping or caps, and the price.
Dislike the less than responsive DNS servers (you can switch to OpenDNS), and the way they push their own router (although there are unofficial ways to use alternatives). It's also annoying the way they charge £100 for the "free" router if you don't return it at the end of the contract, despite it being worth much less than that.
Still, the upsides far outweigh the minor issues, and as someone who lives on his DSL line, I can't think of another UK ISP who I'd switch to right now.
Followup comments: | Forums » comments on review of Be There |
 | »next review in page (previous review)
Review by David95037  UPDATED: 1.6 years ago member for 6.5 years, 1127 visits, last login: 1.6 years ago
Morgan Hill,Santa Clara,CA
Contract price not specified.
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
|
Followup comments: | Forums » comments on review of Be There |
 | »next review in page (previous review)
Review by Bollokovski  Posted: 1.7 years ago member for 1.7 years, 1 visits, last login: 1.7 years ago
united kingd
$35 per month
about 10 days
"Reliable, Value For Money, Efficient"
"Email and webspace are extras you have to pay for."
"Does what it says on the tin. High speed, unlimited bandwidth and great support."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
|
I moved over from another ISP who was charging me more for less speed and who's tech support was poor. I considered several other ISP's but the most speed they could offer me was an 8mb connection and the prices for the 8mb connection were all comparable to the "up to 24mb" price offered by "Be There". At the time the monthly fee was £24 (US $46.84), this has since been reduced to £18 (US $35.13). Due to poor quality British Telecom cabling, in my area a large proportion of the cable is tin or lead and wrapped in jute and gutta percha, the cabling itself was installed in the early 60's I was expecting to get around 8-10mb speeds. I have a nice stable connection that varies in speed between 12 and 16mb depending on how much it has been raining (I guess the water is getting into the 40 year old wiring).
"Be There" have been very good about informing me of technical issues for example the email me a week in advance of any planned outages, and then they send a reminder 24 hours beforehand. I have only experienced one unplanned outage and that was resolved within hours.
When I have had issues with the router they sent me, a new one was delivered by "Be There" within 24 hours.
Their staff are always helpful and pleasant and having the support numbers being freefone (toll-free) is a big plus factor, too many companies hit you with premium rate phone numbers that cost 50p a minute and upwards.
In conclusion "Be There" have not let me down. Customer Service means exactly that. If there is a problem they will work tirelessly to resolve it. The staff are knowledgeable and not just reading from a step by step on screen troubleshooting program.
I am not easily satisfied but "Be There" have delivered everything the promised and more.
Followup comments: | Forums » comments on review of Be There |
 | »next review in page (previous review)
Review by bern2707  Posted: 1.9 years ago member for 1.9 years, 0 visits, last login: 1.9 years ago
undisclosed location
Contract price not specified.
"Price"
"speeds blocking web sites"
"customer service useless"
| |
Believe it or not, first signed up for be, Speeds great no problems first fortnight, They even dropped the price, By six pound per month, then loss of service for 36 hrs, This was for 1000s of users not just me, when i finally got my service back up, The speed had dropped by half, Ive made 20 complaints, and loads of phone calls, No help at all, Im now thinking of jumping ship, Be unlimited, Very poor service for me, Anyway CHEERS
Followup comments: | Forums » comments on review of Be There |
 | »next review in page (previous review)
Review by wiggyhamham  Posted: 2.2 years ago member for 2.2 years, 1 visits, last login: 2.2 years ago
mk93an
$46 per month (3 month contract)
about 7 days
"The Speed"
"Bulgarian Tech Support - Hard to understand sometimes."
"The fastest UK ADSL Service at a truely great price!"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
|
Well what can I say, Be* has to be the best ISP I have ever used in the UK. The speeds are fantastic upload and download. What other company in the UK offers 24mbit/1.3mbit for £24 GBP per month? To get that sort of upload speed you looking at SDSL in the UK which will cost you the princly sum of £199 a month through BT. Another excellent feature of Be* is that the company does not employ any sort of traffic shaping or P2P blocking like other UK ISP's. I was able to downlod the latest uBuntu linux distro the other day using the bittorrent protocol and the average download speed was 1.8MB/s Megabytes not megabits! The only downside I have come accross is that the Tech Support and Member Services part of the company is based in Bulgaria, on a whole though they do speak good english but sometimes I have had a few difficulties explaining the more technical realated issues. This is negated though as the members area has an excellent forum full of techy members who help out those other people in need of help.
If this service is avaliable in your area, grab it fast. Drop those shabby UK ISP's that dictate what you can use your internet connection for and at what time of day you can use it without your bandwidth being restricted!
Thanks Be* or your great service.
A Happy Be* Unlimited Customer!
Followup comments: | Forums » comments on review of Be There |
 | »next review in page (previous review)
Review by A J 121  Posted: 2.4 years ago member for 8.8 years, 3248 visits, last login: 13 days ago
UK
$46 per month (month by month)
about 10 days
"Great Speed"
"Downtime more that my last ISP's"
"Best bang for bucks UK ISP"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
|
Fast, fast, fast. Plus they are one of the only UK ISP's that have never invoked their Fair Usage Policy on any customer "yet". They also do not throttle or limit your connection in any way.
Bob on!
Followup comments: | Forums » comments on review of Be There |
 | »next review in page (previous review)
Review by strider77  Posted: 2.5 years ago member for 2.5 years, 74 visits, last login: 1.5 years ago
UK
$48 per month (month by month)
about 5 days
"Delivers what it says on the packet-speed and continuity good"
"none so far"
"Great Package"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
|
I wanted 24bm download and more than 1mb upload which is what I ordered. Price is 24.99 £ which equates to about $48-50
Order and install process was a piece of cake.
Speedtouch 780
Support by ticket is good-by telephone not so good.
Nothing but praise so far-i am over 1.2 miles from Exchange and still get over 13MB + download-I can live with that-Sync at 15MB +
Followup comments: | Forums » comments on review of Be There |
 | »next page (previous review)
Review by SIS3  Posted: 2.8 years ago member for 2.9 years, 19 visits, last login: 2.7 years ago
wn89hh
$46 per month
about 5 days
"Amazing Speeds"
"Bad Phone Support"
"Exelent ISP for Speeds and Uptime"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
|
What can i say about BE Internet.
Well i decided to move to another isp from PIPEX because of appauling speeds on a 8mbit line ( just 30-40KB/s ) even from 100mbit duplex servers the speed was bad.
So i found Be , i thought gotta be a fix here £24 a month for 24Mbit that carnt be right. so i phoned them and wes greeted by an indian guy who could hardly speek any english. I was dissapointed to find out that their support and sales staff is based in India. Anyway after my talks with them on the phone i decided to go ahead and order it.
I applied for the BE Unlimited with a Dynamic IP address on the monday morning around 10am all went through without any problems. on the thursday morning i recived my wireless router and welcome pack and by thursday night / friday morning my internet with BE became live. The first thing i noticed was DOWNLOAD!! wow this was fast, wasnt the full 24mbit but was downloading at 8-900KB/s, Hey what can i expect from being a mile and a half away from the exchange. Anyway onto Upload , this also was amazing ( A UK ISP allowing more than 30kbs upload ) I get an average of around 120KB/s. Now its a doddle to upload thigs to my website.
Since that friday my internet has never failed me , it never disconnects and my speeds are just the same as when i first got it.
Thankyou BE
Peace out Andrew Phillips
24.00 GBP United Kingdom Pounds = 46.9658 USD United States Dollars
Followup comments: | Forums » comments on review of Be There |
 |
|