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Review by Saifish 
member for 2.4 years, 0 visits, last login: 2.4 years ago
updated 2.4 years ago
 Mertztown,Berks,PA
 $39 per month about 5 days "excellent for the money" "on some of the occasions when i've had to call tech support i've gotten slow response and slight" "more than happy with the service"
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pay $39.00 a month for 1.5m pkg. have had the service for probably 10 years and except for the occasional modem losing connection (simply reset) absolutely no complaints. only svc available where i live besides one way cable. even if two way was available i would still stick with this svc and my directv. service electric catv is really bad in this area. cable splicers for d&e are currently splicing a new fiber remote in about 600ft from my house so looks like 10meg is in my future.yes!
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 Review by Garfield001
member for 9.1 years, 80 visits, last login: 2.5 years ago
updated 2.6 years ago
- Birdsboro,Berks,PA
- $80 per month
- (12 month contract)
- "Ability to resolve problems with line dropping"
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I have had service for five years, and it has been a nightmare the entire time. No matter what speed they provide I can not have continued service for more then a week. I am being charged for one speed and being chocked down to the lowest speeds in order to keep the line from dropping. However the CRC errors cause all kinds of problems with web browser freezing and sending e-mails can me a real pain most times as the smtp server times me out. When I call tech support I have to set aside several days and several hours each day. Only for them to say see it up now we are closing the call. Then a few days latter the problem is back and I don't call as I don't have several hours and several days to deal with it. Seeking other options.
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Review by tyrolier
member for 2.7 years, 10 visits, last login: 249 days ago
updated 2.7 years ago
- Akron,Lancaster,PA
- $39 per month
- (12 month contract)
- about 2 days
- "100% uptime"
- "would like addition of 3G wireless into service set"
- "EXCELLENT/BEST ISP I have had... ever... 10Mbit is 1.2MB/sec down... no limits!"
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Considered the local cable option, but the service caps, previous POOR service, and EXTREMELY higher cost for the same level of service..... There is no way to beat D&E. I travel all the time and can VPN back through my Thompson 5x6 modem on a SUPER secure channel from anywhere in the US and World (so far). I will be uprading from the 10 Mbit service to the 50 Mbit service (gives 50 down, 10 up)... no caps, limits, no fuss... and, as always, 100% reliable and tech support that KNOWS EXACTLY what they are doing!!!
For those of you wondering about the 'caution' because I recently joined... this is the first time I thought to join. DSLREPORTS has ALWAYS been there and I have been submitting reports and using the tools from the very beginninng.
I am a professional Computer Engineer specializing in real-time, full fidelity simulation / communication. I also teach part time at the local CC and am considering a switch to full time teaching as I'm getting a bit too old to go 12+ hour time zone hopping.
Ty.
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Review by sparkie_59
member for 8 years, 6 visits, last login: 3.5 years ago
updated 3.6 years ago
- Stevens,Lancaster,PA
- $24 per month
- "always online,tech support is great( if you ever need it)"
- "None to think of"
- "Good ISP for the money"
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Let you know a month before if their going to be working on the lines
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