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Review by liquidman 
Posted: 92 days ago
member for 6 years, 18 visits, last login: 92 days ago
 Boynton Beach,Palm Beach,FL
 Contract price not specified.
 "Good call quality"
 "Not as cheap as others"
 "Solid service with multiple servers and multiple plans"
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i had Teliax about a year back and was happy with them. Then, they switched from Asterisk to Freeswitch and their service went down hill fast with lots of service interruptions, dtmf issues among other problems. I cancelled and did not consider them again. lately I was shopping for a service to host conference calls and was looking at Voip.ms since I was looking for a pay as you go service with at least 10 or more channels available to host a conference bridge. I called one of my friends who still uses them and said that they had gotten alot better so i decided to give them another try. So far I have only held one conference and made a few outbound calls but their service seems to be good, with clear quality and low latency to their Atlanta proxy from my location in south florida. Its still a little early to tell, but so far they have redeemed themselves.
Followup comments: | Forums » comments on review of Teliax VOIP |
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Review by keyboard5684
Posted: 161 days ago
member for 8.3 years, 2148 visits, last login: 2 days ago
Youngsville,Warren,PA
$15 per month (month by month)
 about 1 days
"Low cost, flexible, good support and services."
"You set up your equipment, you need to know how to."
"Great value and excellent service IF you know what you are doing."
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I have been using Vonage since they first started. I have "played" with Teliax services before by using the Cisco iPhone and other devices.
I finally decided to move my numbers over to Teliax in June.
I have submitted my LOA to port my 3 numbers over to Teliax.
My equipment is setup and working, ready to go!
I am waiting to see how the port will go. Vonage to Teliax, my fear being Vonage letting me go and not making the port tough.
You really need to know about VOIP to get this working correctly.
It would probably be a horrible experience for someone to get this working well without some knowledge or help. They offer support but I have not tried them.
I am going to save over $50 a month by switching from Vonage to Teliax!
Plus, with the flexibility to use whatever devices you want I can carry a portable phone that supports WIFI and SIP wherever I have WIFI.
Call quality is as good as Vonage, maybe a little better, because I have complete control over the settings from the device on out.
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Review by brycen
UPDATED: 186 days ago
member for 5.4 years, 32 visits, last login: 186 days ago
Berkeley,Alameda,CA
$6 per month
about 3 days
"Pay as you go"
"Far from bulletproof"
"Good 2nd line, alternative to telco"
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I've had service from them for years. It is inexpensive, reasonably good quality, and great for occasional international calls. The service goes down periodically, and is not reliable enough for use as a primary phone line.
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Review by eggman9713
Posted: 1.1 years ago
member for 6.7 years, 446 visits, last login: 1 days ago
Richland,Benton,WA
$5 per month
"Simple plan options, near instant registration."
"None so far."
"Lots of local numbers throughout US, easy setup and simple billing."
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For a while now I have wanted to set up my own Asterisk network in my house, so I needed a good IAX trunk provider. I prefer IAX over SIP because IAX uses only one port rather than 4 or more like SIP, but that is another story.
I chose the pay as you go plan from Teliax, which is $5 a month for a phone number plus 2¢ per minute. The local phone company lowest rate is upwards of $20 a month just for the line, not including calls. Teliax provides easy instructions to set up an asterisk box (using TrixBox software package), as well as nearly instant registration. I was signed up and then making calls within an hour!
They support both SIP and IAX, so choose your flavor. I haven't had to deal with tech support yet, but the site is a great resource so I give that a 4. Call quality is about the same as a PSTN line, so 3 there. Haven't tried VOIP to VOIP.
No contract, no surprises, no waiting. I like all of that.
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Review by JeffRapp
Posted: 1.4 years ago
member for 1.4 years, 4 visits, last login: 1.3 years ago
Lincoln,Lancaster,NE
 Business customer
$250 per month
about 5 days
"Great tech support, unlimited channels with pay as you go plan."
"New "beta" website still needs some work."
"Great VoIP provider with reliable service."
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I'm using Teliax for our Asterisk setup at work. So far, it's been great. Initially, had some problems with inbound, but I'm pretty sure it was because of a misapplied setting on their portal site.
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 Review by vito
UPDATED: 1.8 years ago
member for 7.9 years, 2352 visits, last login: 1 days ago
Gilbertsville,Montgomery,PA
Contract price not specified.
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Few problems i had, Tech support was quick to blame my system..when in fact it was them. Also made me feel like i had know idea what i was doing.
But...Over all pretty good..
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Review by Devileyezz
Posted: 2.4 years ago
member for 4.1 years, 114 visits, last login: 183 days ago
Toronto,ON
Business customer
Contract price not specified.
"Friendly and fast customer service, technical support, call quality A+"
"A little pricey"
"Everything comes for a price, right? So, I guess it's ok."
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They are seriously very good.
You don't hear about them, I guess it's just through reviews and word of mouth.
They reply emails, take calls almost all the time.
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 Review by roamer1
Posted: 2.6 years ago
member for 8.6 years, 2772 visits, last login: 2.3 years ago
Atlanta,Fulton,GA
Contract price not specified.
about 1 days
"Very Asterisk-friendly; reliable; better support than most"
"Relatively expensive; a bit quirky"
"Still one of the best Asterisk-friendly providers around"
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I've been using Teliax with Asterisk for well over two years and only now got around to reviewing them...
The good:
- Teliax is one of the oldest Asterisk-friendly providers, and it shows
- Reliability can't be beat -- service is almost never down, and on the rare occasion when it is, there's almost always an explanation
- Support is better than average
- Local numbers are available almost everywhere...something that can't be said for a lot of other providers (VoicePulse has good local number availability in some regions but relatively poor availability in others; a lot of other Asterisk-friendly providers are limited to large cities)
The not-so-good:
- Teliax is rather expensive when compared to others (Vitelity, VoicePulse Connect since they revised their outbound rates, etc.); international rates are good but not great. OTOH, Teliax does offer quasi-unlimited plans, something which is rarely seen from other Asterisk-friendly providers. (I don't consider BroadVoice, ViaTalk, etc. truly Asterisk-friendly, as they don't normally allow for multiple concurrent calls and so on)
- Parts of the service can be a bit quirky at times; CNAM, G.726-32 support, etc. tend to be somewhat flaky
IMO, when it comes to VoIP in general and Asterisk-friendly providers in particular, you get what you pay for...and Teliax, while expensive, has enough going for it that they remain at the top of my list.
Followup comments:  NYC Girl
Premium
join:2007-02-04
Bronx, NY | Cost? What is the cost per month? | |
| | bbtech6650
Premium
join:2004-10-28
Pittsburgh, PA | Re: Cost? $24.99.month for 1500 minutes | |
| | | NYC Girl
Premium
join:2007-02-04
Bronx, NY | Re: Cost? That's pretty good. A lot of the VoIP's do have unlimited minutes though for that price; however, if you are happy then it is a good deal. Nothing is free and no company is trying to give away anything, if it is too cheap it is for a reason. | |
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Review by real_goose
Posted: 2.6 years ago
member for 8.6 years, 835 visits, last login: a few hours ago
Grosse Pointe,Wayne,MI
Contract price not specified.
about 1 days
"BYOD pay as you go not montly charges - Asterisk encouraged;"
"Deficient support for ATAs; call quality has been deteriorating"
"Not good enough for us to be only VOIP option."
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I moved to Teliax in May 2005 when my previous VOIP company suffered a melt-down. It was easy to sign up on the web site, but it took a little screwing around to get my Sipura 2000 going. I came to Teliax based on Broadbandreports forum discussion of their BYOD offering.
We have no DID, so our "Pay as you GO" has no monthly costs or fees. Calls to the US and Greece now both cost $.02/min. (Cost were lower when I signed up.) We usually have more minutes a month to Greece than to the US.
Since inbound calls would also cost $.02/min with a $4.99/month charge for the local number, we have kept our basic ATT line. We've had 2 lines on all our phones from the days when we had a second line for business and modem dial up. Now the VOIP line from the Sipura is connected as line 2 on all phones. It makes it very convenient to use VOIP and switch to wired service when needed. (It keeps the wife complaints to a minimum.)
The Teliax idea of setup support for Sipura products is to provide a link to the Sipura web site. I sent a note to support asking about parameters and a dial string, but they said they had no information. Folks in »www.teliax.com/forum/ suggested I use the Teliax support Linksys PAP2 guide, which was a big help. (The parameters are essentially the same.)
For most of the first year, call quality was great. But I am glad I kept a basic POTS line with decent long distance Teliax is not reliable enough to be our only long distance option. While they are usually up, my wife lets me know when she can't get a call to connect or the quality isn't good enough. For more than 6 months now, she has been unable to use Teliax for calls to Greece. Every time she tries, the connection is unusable. She reports that calls to the US and France are OK. When she calls me at work via Teliax, I usually notice quite a bit of echo.
Teliax support has suggested I try different gateways, but there was no improvement. They have seemed to imply that their connections in Greece can not be improved. I will probably continue to us my Teliax account to use up my balance, but I don't plan to fund it again.
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Review by MillsapsPE
Posted: 2.8 years ago
member for 6.8 years, 737 visits, last login: 1.8 years ago
New Braunfels,Comal,TX
Contract price not specified.
"Best call quality"
"not the cheapest per minute rate"
"Good for business environment"
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I've had Teliax for 12+ months on the pay-as-you-go plan (using Asterisk). I have 2 DID's with them. Teliax has been rock solid. Tech support does seem to be hit or miss on speed, but great on technical ability. Sometimes you get immediate response and sometimes you do not.
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Teliax VOIP
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