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Review by dazipe
Good "Cheap prices"
- Location: Cedar Rapids,Linn,IA
- Cost: $200 per month (month by month)
- Install: about 5 days
Bad "Worst support ever! Seriously!"
Overall "They will blackmail you to upgrade service or shut you down!"
|Pre Sales information:|
Value for money:
Newer even bothered to write a review, but here is another story!
We got a pretty good deal (we thought so) 6Mbit capped 2U and power for $100.
With the servers I've sent them a cisco switch to connect all our server through this switch to their network. They claimed they could set it up. It took a week! 2 different persons were trying to set it up I got charged $120 and my perfectly working cisco 3550 was sent back to me! And they stuck some "netgear" 5 port switch instead! Asked them to go to bios in one server. From their side only promises. I just gave up on that. That's just - how professional they are.
We placed 3 servers and colocated for about 3 months. Suddenly they claimed that we got A DoS attack on our IP range and they shut down the whole IP range. Just like that: "you got attacked we shut you down".
And not just IP - the whole range!
They bring it up within next several hours but somehow block single IP that it become partially accessible from the internet.
During the next month it happened 3 times.
But from their words - Somehow upgrading to some direct interconnect would fix the problem!!! Otherwise we are endangering they "paying" customers! Like we were a freebies!
Another pearl from them: "That is your responsibility to keep the network out of attack!" What a hell!!! How?!!! Am I colocating at my house or with them, who supposed to have at least some sort of protection!?
Tehy have a 100% network uptime guarantee: »www.corporatecolo.com/popups/uptime.html
Which says that for every hour of network downtime they'll refund a day of service. Guess what - when they shut you down - it does't count! That's your fault they say that you got attacked! And when I even mentioned that "guarantie" to them I suddenly (same moment) got another Dos attack and they blocked all my network again!!! And that I say nothing but blackmailing!!!
If you may - do not collocate with them! If you must - newer put anything important on those servers! I read another review. I'm not the only customer who had the same treatment!
member for 4 years, 1 visits, last login: 4 years ago
updated 4 years ago
Review by Matt3
Good "Wonderful price, great network, Equinix Datacenter"
- Location: Los Angeles,Los Angeles,CA
- Cost: $39 per month
- Install: about 14 days
Bad "Terrible customer service, galacial response times"
Overall "Rock bottom pricing, but rock bottom customer service"
|Pre Sales information:|
Value for money:
Upon the recommendation of a user here, we decided to try out Corporate Colocation for their great pricing. We ordered their 1Mbps package, because frankly that was all we need, not realizing they use 95% billing.
Well, having several rather large overages, we asked our port to be capped at 1Mbps commit. They happily complied but immediately we started noticing problems. Simple ping packets would be dropped, our server would fall off the face of the earth for hours at a time. All the while we were told this was normal because we asked our port to be capped at 1Mbps and they would be more than happy to uncap our port, and even suggested for almost double the price we could upgrade to 2Mbps a month which would eliminate the overages.
When quizzed further about the port cap and why even simple pings packets were being dropped, I was told they do the shaping at their edge routers and to actually implement flow control would place an undue burden on their equipment, so I should just install flow control software myself.
Server -> 100Mbps Port -> Their Switch -> 100Mbps+ -> Edge Router -> 1Mbps
They informed me that anything above 1Mbps was simply being discarded. When questioned further, they told me this is how it worked because my "commit" rate was 1Mbps. What it boils down to is they don't want to implement the flow control properly, so they discard the packets. Ouch.
We decided to pull the server and informed them as such. It's now been over a week and we have yet to get a response from the two people who are supposed to ship our server back to us, although it stopped responding to requests completely the day we asked for it to be pulled.
The old adage still applies I guess, "You get what you pay for" ...
Since we were unable to remote into the server to shut it down properly, when it was pulled from the rack power was simply disconnected. When we received it, the file system was full of corruption. Luckily we were able to repair it without losing any data.
Very glad to be done with this company.
member for 10.3 years, 3552 visits, last login: 1.8 years ago
updated 6.7 years ago