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 Review by boogi man 
UPDATED: 1.4 years ago
member for 8 years, 1380 visits, last login: 1 days ago
 Jacksonville,Duval,FL
 $45 per month (12 month contract)
 "not telco or cable"
 "slower than cable"
 "decent enough"
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will not go with dsl. had comcast the service was stable and FAST but their service sucks so i went with clearwire which has god service sort hold times and nice people. standard dsl speeds 1.5 down 256 upbut cheaper price and better service for now i'll live with it prolly wont renew because i want faster service.
okay so as of now 07/08/2008 i am still being billed for service i ave clled three times to have shut off they flat out refuse to do it. i've gone to the bank to have it resolved at this point. their phone support is less than helpful and the speeds well it's wimax i guess i expected to much,
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Review by lemouton
UPDATED: 1.4 years ago
member for 1.4 years, 1 visits, last login: 356 days ago
Snohomish,Snohomish,WA
$50 per month (24 month contract)
"Works where I live, even though I'm technically out of the service area"
"Connection is flaky and varies randomly. Upload speed not fantastic."
"It works fine if you don't have an alternative service like myself. I'm satisfied with it."
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I chose Clearwire almost as soon as I heard about it because it was the ONLY service that was available in my area, and I believe it still is. Where I live is sort of an anomaly as far as broadband internet goes. Verizon provides ADSL just up the road from us and Comcast provides cable down the road the other way. I have just contacted Comcast and they say that they actually do provide service, but our cable company is Broadstripe (formerly Millennium Digital Media which bought out Lk. Roesiger Cable) and I just got an e-mail from Broadstripe saying cable is available, but I am taking their work with a grain of salt.
We are technically out of the service area for Clearwire so we had to sign a contract that said we know that we are out of the service area. The service works just fine with one or two bars, but sometimes the signal is flaky and does not come through very well, and therefore we don't get a good connection. This doesn't happen too often though and as long as we put the modem in the right part of the house (in front of an open window) we get a decent connection and a signal of 3 of 5 bars.
We initially purchased the Clear Premium package (1.5 Mbps / 256 Kbps) and then when they came out with Clear Premium Plus (2.0 Mbps / 256 Kbps) we upgraded to that. We noticed some increase in the speed, but not all the time. So, I would recommend just getting the Clear Premium plan especially if you're out of the technical service area. The Clear Premium plan costs $39.95/month with a modem rental fee of $4.99/month and tax. Clear Premium Plus costs $44.99/month with the same rental fee.
The install process was relatively painless. We already had a home network set up with a wireless router and with a house wired for networking with CAT5 cable; we were just lacking the broadband internet service. We placed the modem where it would get the best signal and ran a cable to the nearest wall jack (Clearwire provides devices call ClearPlugs which can transfer the signal to a wall power outlet and then out at another outlet closer to the router if they are not near each other and the house is not wired like ours is. The plugs are a bit spendy though). After fiddling with the wires, the modem was plug and play and we were instantly online. The process was relatively painless, as I said. The sales rep that came out to our house with the modem to test the service had us fill out the paperwork and handed us the modem and we were set to go. Not a big hassle at all.
The modem is about 6" x 10" and only one side of the modem is used as the antenna, so orientation of the modem matters significantly. So if you get Clearwire, it's best to make sure when you find the best signal that you make sure it doesn't get moved because that could affect your signal and potentially your speed and connectivity.
Clearwire is rarely "down" as in the service doesn't work properly on their end. We have had issues because of our location and in the past there were overloading issues on the tower that we were connecting to, so there were terrible speed issues. These were resolved relatively quickly though. As long as you get a good signal though, your connection is decent and very comparable to ADSL. I don't have too many gripes about them. I know that my location is hard to reach, so I'm pleased with what I have. It's a LOT faster than 56k, that's for sure.
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Review by Cider7869
UPDATED: 1.5 years ago
member for 1.6 years, 3 visits, last login: 1.5 years ago
Sedro Woolley,Skagit,WA
$43 per month (2 month contract)
"worst customer service I've ever experienced."
"would not recommend this service to anyone."
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signed up with clearwire because there was nothing else available except dialup. Took the modem home and got 1 led to light up constant with 2 to 3 at most other times. went back to the outfit peddling their service and they recommended the (osu) outside antenna. Opted for the 2 year contract at 1.5m / 250 speed. Placed osu at highest point on house and for first month or 2 things were good. Never got speeds as advertised except in bursts. service has diminished now to the point that i'll be lucky to post this. In the last month, I've called tech at least 5 to 6 times. I'll give the short rundown of what happened. At first I got all the reboot modem ect ect. which helped for an hour or 2. I finally got a guy by the name of Terry (10154831) out of L.V. NV. control ctr. that finally agreed to get a truck roll to my address to find issues. the 2 days pass after talking to Terry and nothing, no call, nothing. I call, start all over with my story and they order another truck roll... again 3 days, nothing. I call and it seems the local area cancelled my truck roll 2 times with no explanation to anyone. Finally someone calls me 2 days after all this (not the local provider mind you) and says that the local provider knows the area and says its the leaves on the trees................................. well, thats just dandy. thanks for the call. Now I've had this service for just about 2 years... the service has never give me the advertised speeds... it gets close in bursts. but sustained d/l speed is about half, and as of late, the last 3 weeks have been an average connection for about 15 min. and then drops out completely. Leaves?? what happen to the leaves last summer?? and not to mention the same issues during winter with no leaves..... give me a break. So as of 5/24/08, the latest call tech support has decided that I'm outside their "range of service".....??? Now I'm left with wondering if this is their stance, if they are going to renew my service automatically and stick me with the early contract cancellation fee... at this point, dial up is looking good. Good riddance Clearwire.
Attachments: NewRichTextD···.rtf.zip 381 bytes
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Review by poodleman78
Posted: 1.5 years ago
member for 1.5 years, 0 visits, last login: 1.5 years ago
Duluth,Saint Louis,MN
$43 per month (24 month contract)
 about 1 days
"Smooth at times"
"Where i'm at it would jump towers...."
"If you live west of the Zoo it's a pain!!!!"
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I signed up for C.W. in Oct. 07 an at the time it was great..no leaves on the trees..other than the signal jumping from tower to tower....so I got pissed one night an turned it (an unknown direction at the time) an unplugged everything an let it be for 4 hours (a month after I got it hooked up). Came back home an everything was honky dorky. But there were numerous times I had to call tech support to reset the towers....my computer....ect....clear the cache an stuff. It would work fine for about 3 weeks then it would get all boggy again....so again I called tech support an went through the same QUAP!!! This was a constant thing (at least 1-2ce a month) until I was recently kicked outta the garage...all my stuff had to be taken out...but the back bed-room to the house was ok. So what the hell....an it was worse...the trees leaves were in the way of the signal (from superior, wi)....an the towers in duluth would fight for my signal....when one towere would get full....my connection would jump to the next tower....an back an forth. And where I could place the modem was very limited in the room (storage Bedroom). Anewayz, the local guys were very understanding of what was happenein' an stuff....an were a lot more help than the GD tech 1800#. It is true that most of the 1800# tech people acted like drones...same damn ???'s .....always blamed my router an computer before their service....that ticked me off so many times.
The moral is....if you live east of the Zoo an such the service is really damn good....but just past the Zoo....it blows!!!!! An the contract is pretty damn tight....only 1 or 2 loop holes that could actually help a customer. I won't state what those are at this point.
An plus the tech support hours are now from 9:00a.m. to 10:00p.m. they used to be 24 hours when i first signed up an a little after........an that worked out great for me....workin' the late afternoon shift.
Please let me know what your experiences are around this area w/ C.W. .
Thank you
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Review by Tallrider
Posted: 1.7 years ago
member for 1.7 years, 15 visits, last login: 1.5 years ago
Jacksonville,Duval,FL
$40 per month (12 month contract)
about 3 days
"Better than the DSl in both speed and reliability"
"Sometimes the signal is weak"
"Good deal and reliable service"
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I tried to get a dsl installed but nobody could get it to work .Two techs came out and were not much help.I ended up running a cat 5 from my computer to the nic of phone on outside of house.The Clearwire modem is a Nextnet wireless.
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Review by J Nalasco
UPDATED: 1.7 years ago
member for 7.2 years, 42 visits, last login: 1.7 years ago
Richmond,Richmond City,VA
$42 per month (24 month contract)
"Easy setup, decent customer service, widespread availability"
"Inconsistent speeds, poor support for gaming, silly contract"
"Only worthwhile if cable and DSL are unavailable"
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Being a heavy internet user for over 10 years now, and having been raised in Vermont, I've had my fill of shoddy ISPs. From 28k dialup to one-way satellite, then two-way satellite, then 1xRTT, then EVDO Rev 0, then cable, then DSL, then T3, then WiMax, I've been around. Hell, with the exception of a few rarities like ISDN or advanced/newer connections like FiOS, I can't think of many connection types that I haven't used at some point. Nonetheless, while Clearwire wasn't the worst ISP that I've used, it was far from the best.
As a student at VCU in Richmond (living on campus, and, contrary to what I was told prior to moving in, unable to upgrade from the crappy shared T3 to cable or DSL), I was told to look into Clearwire as an alternative to broadband. With mixed expectations, I checked out a modem for an afternoon from a local retailer. I didn't have much time to spend with it, but initially, I was impressed with what I saw. As soon as I plugged the modem in, I was online and able to play around. Pings to google sometimes went as low as 38 (typically 40-60 with an occasional momentary spike into the hundreds), and download speeds were consistently around the advertised 1.5 mbps. Upload speeds were actually in the 400's at times, well above the 256 kbps that was listed as part of the package. Counter-Strike: Source was even playable at around 76 ms ping times with moderate server load. Impressed, I signed the contract, as it was the last day to get the $9.99/first three months promotion, and went home for the weekend.
When I came back on Monday to resume my tests, I was in for an unpleasant surprise. The service I had used just a few days earlier had been replaced with utter crap. Though my speeds to "ideal" servers remained the same, in practice, I was only getting around 800 kbps to most servers - sometimes as low as 480. Pings would try to level out at the 40ish mark I had seen before, but were totally inconsistent, particularly during peak hours when they'd spike up into the 300's. Uploads, curiously enough, remained stable. Unfortunately, since I really wanted something that would game roughly on par with DSL, the fact that I was unable to join ANY servers on CS:S or HL2 mods - as if I had been banned, or perhaps had some connection roadblock preventing me from playing at all - told me that this service was going to be worthless to me. I called customer service the same day and told them that I wasn't interested. The reps I spoke to were friendly enough, and one even offered to extend the trial from 7 to 14 days and bump me up to the 2.0 mbps plan to see if that would help. I politely declined, and the next day I got a prepaid shipping label from UPS. I shipped the modem yesterday and am hoping that this will be the end of the story.
While I can't say that I was terribly surprised by the outcome here, it was something of a disappointment, particularly since my only other option now is EVDO, which doesn't even give a month-to-month option (though Clearwire's month-to-month plans are pretty unfeasible for most consumers - they clearly prefer locking people in contracts), or to move out and face a possible penalty fee. It sucks. Clearwire is the type of service that would be great if nobody else used it, but unfortunately, in a busy metropolitan area, I imagine that it cannot be relied on for much beyond simple web browsing and the occasional streaming video. It is nowhere near parity with cable or DSL (except in monthly fees, that is), nor do I see it achieving that as more people start to use it. As a gamer/heavy internet user used to superior forms of broadband, there's nothing for me here. Maybe I'll have better luck with EVDO Rev A - but I doubt it.
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Review by bobfranklin
UPDATED: 1.7 years ago
member for 1.7 years, 12 visits, last login: 1.7 years ago
Sun Valley,Washoe,NV
$35 per month
" always on no kickoffs (so far)"
" throttling 51 - 63 kbs down, 9 kbps up!!!!"
"lousy"
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signed up w/clearwire 10/01/07, choosing the 768/256 plan.
first download (Firefox browser) @ 91 - 96 kbs. Not as fast as I'd expected, but way quicker than dialup. certainly worth the intro rate of $25.25! 11/07, still good no noticeable drop in speed. 12/07, slight to troubling drop in bandwidth - weather, perhaps? Firefox browser download now happens @ approx. 25kbs. 01/08, intro ends,obvious throttling.
02/08, bandwidth as follows: downlink (total) = 51 - 63 kbps.
uplink (total = 9 kbps. Say that with me. "nine". not even a double digit number. I was foolish enough to sign a two year contract, because of a desire to lose dialup, & because dsl hasn't yet reached my address. When that great day arrives, Cleawire is history! I will HAPPILY eat the early termination fee. The only potential advantage over dialup I can see at this point is the "always - on" feature. I cannot in good conscience recommend these charlatans. My bandwidth is my own, for any legal purpose, including p2p & gaming. hindering me in these pursuits negates THEIR purpose.
Listed this review further down under "replies". sorry for the redundant post.
just wanted to count in the negative column! Mod can delete the other,if desired.
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Review by tdd0474
Posted: 1.8 years ago
member for 1.8 years, 0 visits, last login: 1.8 years ago
undisclosed location
Contract price not specified.
"wireless"
"customer service and odd throttling"
"Avoid"
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I have had clearwire for over one year and for the first 8 months it was fantastic. I was also one of the early buyers on this in my area. Once it started selling and more people started using it the network went to hell in a hand basket. Let me cover my points from above.
Wireless - Awesome. I have a cell phone and have no need to even plug anything into a phone jack. I loved that. When I moved I just packed it up and set it up in the new place with out having to call anyone or wait for anything. I loved it.
Customer service and odd throttling - Bad, very bad, even worse. Never call tech support if you want something fixed. They tell you it's your fault for running this or running that. If you have billing issue, forget about it and just pay the ETF and then call your bank immediately to have them deny charges from clearwire. As for the odd throttling. I have run several different virus scans on my computer, I have a router with a firewall, I use firewall software, yet any time I try to stream video my connection drops and then my computer mysteriously restarts. Only happens when I stream video. I get a max of about 7 minutes then I get pinged so hard my computer saves itself by restarting. I have taken my computer to 3 local repair shops and they can find nothing wrong with it yet when I stream video online my whole computer shuts down and it does not matter what site it is from. Oh and if you to download a massive file forget it. They drop you to dial up speeds until you call and then they tell you it was because you were on too long and threaten to cancel your service if you do it again. Like I said I use a router for my machine and my girlfriends machine and if we are both surfing at the same time we get random disconnects while our modem shows full service.I have 2 tickets in and I am waiting for a call back. We are looking into other options and have found maybe a local firm that does microwave will work. like anything do your research. I suggest finding the Better Business Bureau website. Get to the company and check the complaints section. It will give a good indicator of how they do business.
Clearwire had 37 registered to the Nevada (Corporate headquarters in Vegas) BBB in the last 36 months. It usually takes quite a bit to get some one to even consider going to the BBB. Pretty much at that point you are already looking for a lawyer. Do the math.
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Review by rustybear59
UPDATED: 1.8 years ago
member for 2.4 years, 141 visits, last login: 7 days ago
Reno,Washoe,NV
$47 per month (24 month contract)
about 1 days
"no phone no cable no problem."
"not very reliable"
"great if you cant afford another service provider."
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I had to have Internet access but could not afford a phone and dsl also and dial up was out of the question. Cable is not available in my area so wireless seemed like the way to go.BUT....
They offered speeds up to 1500 and the key words are UP TO, my speeds range any were from 1500 down to 200 ! Voip doesn't work well with it as the up load speed is UP TO 256 k makes for a bad connection most of the time.
So if nothing else is available then yes go with Clearwire just don't expect too much and you wont get too much.
UPDATE:I've been using Clearwire for about a year now and I still have an unreliable connection most of the time but again I don't have to pay for either a phone line or cable so in the long run I guess it will have to do. I wish there were a cheaper solution for internet service but .....
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Review by hwsgeo
UPDATED: 1.8 years ago
member for 2.3 years, 12 visits, last login: 1.7 years ago
Anchorage,Anchorage,AK
$54 per month (12 month contract)
"nice introductary rate"
"Horrible billing practice, Referral program is scam"
"Stay CLEAR of ClearWire"
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I have nothing but unhappy experience with Clearwire. A typical bait and switch company! Ironically they greet you with "Thank you for calling ClearWire WE MAKE IT SIMPLE!" Is it true? Read on...
I signed up for their basic service (780K download speed) package on June 3 at the price of $19.99 plus $5.00 fee for the modem lease. I was given a $30 discount for the first 3 months and a 7-day risk free trial. At the time of registration I asked the agent in the Mall here in Anchorage if I were to move someday to a location that's outside of Clearwire's service area, would I be liable for any termination/cancellation fee. I was told NO. To make sure I sent an email to ClearWire. NO RESPONSE --until one month later - by then my trial window was over and I was locked in with a 1 year contract. They finally responded saying I would be paying $175 cancellation fee and they were sorry for the late reply due to high volume of tickets received.
During my first week of service, i got a dial-up like speed even though i were able to receive 4 lighted bars. After talking to the clearwire tech i was advised to upgrade to 1.5M, which i did and paid a $10 fee. Turns out the speed improved a bit but never close to the advertised 1.5M. Called the clearwire tech again and was told i need to upgrade my PIII PC. Thanks ClearWire. You could have advised me to upgrade the PC first, but you chose to have me upgrade the service! WOW..
On July 3,- my second promotional month i discovered ClearWire started to charge me the full $54.99 premium rate. No more discount. I called to inquire and was told that because they upgraded me from basic to Premium, i now lost my entitlement to the promotional discount! I was outraged and complained to one supervisor who, after doing some research, came back to tell me that i would continue to receive the discount and he was sorry for the wrong information given by the customer service rep. Before he ended the call he promised this wouldn't happen again in the following month. true ? Read on..
A few days later i checked my account online and found that they did credit me back $30, but added a $3.02 tax, a fee that didn't exist before. I contacted the local agent who sold me the service and was told that Anchorage is exempt and i shouldn't be paying for the so-called Fed Uni Fee or tax. I immediately contacted Clearwire and spoke to a billing agent (Keitha 702-965-1399 ex 5235). She, however, insisted that Anchorage is NOT exempt and asked me to go to a local legislative office to obtain an exemption letter to prove my exemption status or i will continue to be billed $3.02 / month for the remainder of my contract!
I asked to talk to her supervisor but she refused and HUNG up on me. Hours later i received a call from one supervisor (Jene 702-951-1972), who, first tried to pull out the agreement term - applicable Tax on me. I told him Anchorage is exempt and the so-called "applicable tax" doesn't apply to this area. I told him to confirm with the agent here in Anchorage, which he did. Later on the same day he and the agent called me on a tele-conference and admitted Anchorage is indeed exempt and i would be credited back all the taxes i paid.
On August 3 - my last promotional month, I checked account online to make sure they didn't "forget" my promotion discount. Sure enough, they did! full premium rate - $54.99. Called the billing department. Again, "No discount" from customer rep, "Yes, $30 discount" from one supervisor. But i must call back on Monday because he was not authorized to credit more than $30
Monday I called and talked to the same Supervisor. This time he credited $30- Not to the credit card, but to NEXT month payment.
I can't wait for my 1-yr contract to be up so I can send back their modem along with their crappy service. I should have stuck with my ACS DSL from day one -it's not perfect but at least I don't need to worry about deceptive billing practice. For those who are considering ClearWire, don't be fooled by their sweet introductary rate. They will do anything they can to take the promotion away from you!
update 2/11/08
This is my 9th month into the 1-year contract with Clearwire. Overall I am not impressed with their products/service. Slow-down, outage and traffic shaping issues continue to occur frequently, particularly during evening peak hours. Calls to tech support are not followed up for over a week.
On a side note, their referral program is a scam. I referred a friend in October and was told i were to receive a $25 Visa web certificate in 10 to 15 business days. Since then i've inquired TWICE about the so-called certificate - not that i care about the $25, I just wanted to find out if ClearWire indeed honor its referral program. Sadly they ONLY sent me two emails (ticket #163198)saying they are working on it. Nothing Else! It's been 3 months. i feel it's safe to say they have no intention to do so!
Followup comments:  
Ak Consumer
@clearwire-dns.net
| ClearWire Anchorage We've had no problems with service BUT I strongly sympathize with the writer about what amounts to deceptive billing practices in his case. Strongly suggest he document his experience and file a complaint with the RCA, which is HQed here in Anchorage. ClearWire is applying to provide land line phone service and the RCA should be apprised of its poor customer service, unreliable discount promises, confusion over taxes, etc. These are all subject to RCA regulation as per the approved tariff and CW is liaible for its failure to follow the approved tariff. Complaining online is a start but CW will not be likely to clean up its act unless the RCA fines it or forces it to suspend service.
I never, ever approve autopay for utilities like CW unless and until I'm satisfied that they are following the contract I have with them. Nothing like withholding pay or challenging a credit card bill to make them take notice and fix their poor service. | |
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koolman2
Premium
join:2002-10-01
Anchorage, AK
 ·GCI.net
| Cancel BEFORE contract expires Please be sure to cancel IN WRITING 30 days or more prior to the end of the contract term. In the ToS you signed, it states that your contract will automatically renew unless you provide, in writing (or by calling I presume), notice of cancellation. I learned this the hard way and almost had to pay $210 in early termination fees.
--
There's no place like ::1. | |
| hwsgeo
join:2007-08-08
Anchorage, AK
 ·Clearwire Wireless
1 edit | My posting caught ClearWire's attention Thanks to this forum and the two Anchorage ClearWire customers above, my posting finally caught the attention of ClearWire.
On August 14, 2007, 12:10pm, i received a phone call from a lady by the name of Dianna (private number removed by mod). She said she was from ClearWire and had read my posting on dslreports.com. She was able to pull my account and verified my claims since i use the same ClearWire ID for dslreports registration. She was sorry for the grief that i went through and acknowledged there are areas for improvement on their parts (such as billing errors, tax..). She said she would do anything to make it right. The first step she took was to refund $30 to my credit card. I checked the credit card today 08/20/07 and yes, the $30 has been credited back. Secondly she pledged to work to make sure that tax be excluded from Anchorage ClearWire customer account. Finally she offered me one free month service (a value of $55) as their appreciation for my helping them notice the tax issue.
I can not say ClearWire has completely turned me around as only time can tell but i am glad that they have acknowledged there are areas to improve and they are willing to try to do the right thing. In light of that i am willing to stick around
The company perhaps spends millions of $$$$ advertising their products, in the end it only takes a small handful of unhappy customers to destroy what their $$$ try to accomplish.
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collie
@xanadoo.com | clearwire I hate clearwire. They tell me that they cannot locate my contract anywhere to prove when I did sign up. Let see.........with holding my contract, that is fraud and fraud is a crime, well, well, well.......what do we have here. | |
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Derek
@clearwire-dns.net
| Have had the same problem I am also in Anchorage. I have had this modem for almost 2 months now. I've tried to cancel my 2 year contract with cw but they tried to charge me a $250 cancellation fee. I was upset that I am getting charged to cancel service that I wasn't even getting. From day 2 I have had severe problems playing a computer game called Counter Strike Source which operates on ports #27015-37015. I experienced severe lag, in servers from Seattle, Washington at ping ranging from 150 - 700 + . Packet Loss has been at 25%+ sense I've had the modem. I've contacted tech support over 15 times to resolve the issue, went through the same steps, flushing dns, re-provisioning my modem, speed testing, checking which tower i was on. I even mentioned that I had been reading on forums about clear wire and port blocking. I was disgusted at what I had read that cw blocks port 80 and any application they want to. The tech support and customer support both said they are not aware of this and/or stated that they did not block any ports. I still to this day am not able to download movies or games from direct2drive.com, play any internet based games. I am literally paying for server I am not getting. My grandma's 56k is faster then this, I'd like a refund. | |
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Jo
@comcast.net
| Dont ever go for clearwire.. BAD BAD service I relocated to a place where they have no coverage.
When I signed up, the sales person assured me, if I move to a place where they have not service, I dont have to pay an early termination. I repeatedly confirmed this at that time.
I asked the company to make my account dormant till I go back to an area where I get the service.
Clearwire didnt allow that and so they charged me $200, and I had to terminate the serivice. They dont honor the customers, who are not able to use it, because their lack of service.
I feel really really bad about my decision to use Clearwire.
It is a BIG loss for me | |
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FROTOMAN
@ca.us
| Cleawire dropping emails I have been a Clearwire customer for two years. Generally I have been satisfied although I have not really needed to use Clearwire's customer service. Recently, I have found that I have not been receiving all of my emails from other web sites. These are from multiple domains which if I redirect to my online Yahoo email - all are received properly. I directly use the Clearwire's email website and so it had nothing to do with my local machine. Yet, after explaining to a level of exhaution, their multiple customer service people constantly redirects blame the user and makes the user responsible for their clear defect. There is something wrong with this ISP provider lately. The have issues and are keeping them to themselves. Horrible service response and they don't listen, particularly when customers are losing important data/emails. They may be tweaking protocols and ports to maintain a facade of performance at subscriber's data expense.
Looking for other ISP options. | |
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(15)
·