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Review by sdot2389 
Posted: 28 days ago
member for 42 days, 1 visits, last login: 28 days ago
 Ada,Kent,MI
 $19 per month (12 month contract)
 about 2 days
 "Great voice quality, good customer support, and inexpensive"
 "a few quirks"
 "best bang for your buck"
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I really have no idea what some of these other customers are talking about, I have had BBTelSys for over a year and the voice quality is better tan any other phone I have ever used. As much as some of these people complain about customer service, the second you call BBT a REAL person picks up and tries to help you. It is a small company so they do have some quirks but they are very kind and try whatever they can to help. Workers there know me by name and are intelligent. BBT also has a web portal where one can change settings and voicemail and options online. Including checking voicemails online instead of calling the voicemail number. It is really convienent for me since I am hardly ever home to pick up the phone. Overall a great service, not too many bad things to say about BBT. Keep up the good work!
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 Review by partysource
UPDATED: 1.9 years ago
member for 9 years, 431 visits, last login: 8 days ago
Phoenix,Maricopa,AZ
$26 per month
about 60 days
"Crystal clear calls, no echo, no dropped calls"
"Could be a bit cheaper, would like to change on hold music, Free calling only to usa/canada"
"Trying about 5 different VOIP providers. This is the best"
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Ordered and VOIP Device came in about 4 days. No problem with service at all to date. The web interface and be a little better but okay. I would recommend this company looking for crystal clear calls. I wish they had a local calling area plan. I pay 24.95 a month for unlimited calls within the USA/Canada.
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Review by Xpmplay
Posted: 2.5 years ago
member for 4.4 years, 27 visits, last login: 2.5 years ago
Belmont,Kent,MI
$9 per month (24 month contract)
about 35 days
"Price, Sound, Quality, GREAT CS"
"None."
"The best VoIP carrier out there."
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These are from bbb.org so hey if you base your stupid shopping on BBB check this out.
Vonage :
The Bureau processed a total of 4324 complaints about this company in the last 36 months, our standard reporting period. Of the total 4324 complaints in the last 36 months, 3157 of those were closed in the last 12 months.
Sunrocket:
Number of complaints processed by the BBB since the firm's BBB file was opened in October 2004: 349
Number of complaints processed by the BBB in the last 12 months: 238
BBtelsys:
The Bureau processed a total of 30 complaints about this company in the last 36 months, our standard reporting period. Of the total of 30 complaints closed in 36 months, 21 were closed in the last year.
Now for all you people out there posting these lame and uninformed reviews you need to get a freaking life and stop posting this junk. OMG you had to wait 1month for your device so lets trash talk the company. The records above indicate out of all these main Vo-IP Providers BBtelsys has the highest turn around for answering complaints. Also has the lowest amount of complaints as the records clearly show. BBtelsys may have some kinks to work out but so does every company and from the looks of it the bigger players have more problems then BBtelsys, so for all those out there that are concerned, you wont know until you try it yourself, make the switch, I did....
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BBTelSys VOIP
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