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Review by pyakit member for 9.9 years, 57 visits, last login: 3.2 years ago lodged 4.9 years ago
Wyoming,Kent,MI
Business customer Contract price not specified. "none" "slow, dns probs, 3 sec delay before anything happends" "worst ever internet. barely better than dial up"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Mail,DNS,News: Value for money: (ratings below consensus)
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Had a directway dish about 4 foot and 1000$ and then got 3 second pings and the slowest connection ever. Also got capped at 128 k after the first big file i sent or downloaded and the cap would stay for the whole day basically. Worst pos i ever had. Go to microwave its sooooo much better.
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Review by jameswade member for 11.4 years, 2717 visits, last login: 110 days ago lodged 6.1 years ago
Marshall,Madison,NC
Contract price not specified. "I can move my receiver to wherever I'm living at the time" "Poor picture quality" "If you need satellite, try Dish Network"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings match consensus)
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I have SD only with a DirecTivo. The DirecTivo works pretty well and it records the MPEG transport stream directly from DirecTV rather than converting back to analog as you would have to with a regular Tivo.
My problems with DirecTV:
Picture quality is worse than any other digital service that I've seen.
Atlanta local channels have terrible ghosting in them, worse than rabbit ears! I cannot gett DirecTV to fix this.
DirecTV have taken away channels that I watch and replaced them with shopping or religious channels - or moved them up to the next tier.
We only watch about 15 channels, but we get the baggage (and bill) for hundreds of other channels. Of course, this is a problem with the whole cable industry.
Customer support is terrible, they don't understand their product much of the time.
I have viewed Dish and DirecTV side by side with identical HD monitors, the HD service on Dish is much better.
Bottom line is that I'd switch to Dish HD if they had decent software in their DVRs. Nothing I've seen is as good as Tivo.
Another problem with Dish is that they require you to have your receiver connected to a phone line or they will charge you an extra $5.00/month.
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Review by SteveLV702 member for 9 years, 1972 visits, last login: 49 days ago lodged 6.1 years ago
Virginia Beach,Virginia Beach City,VA
Contract price not specified. "The receivers look nice with the rest of my equipment" "Service doesn't work, dvr dont work" "Don't purchase unless you like to throw money down the drain."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Mail,DNS,News: Value for money: (ratings match consensus)
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I'm about to cancel my non-working DirectTV service. I'm going back to cable service. My satalite service hasn't worked correctly in over 2 months. The channel you want to watch doesnt work says searching for signatal on satalite in 1 yet every other channel works fine and its sunny and clear outside and nothing blocking the dish. I also have a DVR which thats just rediculous it doesnt record half the stuff I have set to record.. Then the half that does record it doesnt record right... for example my wife has it reset to record Grey's Anatomy on Thursday nights on channel 13 yet this week didnt record at all. The week before it said it recorded but the next day when she went to watch it it was some Clint Eastwood movie on some western channel so didnt even record right channel. I have also the HD Package which tv shows like 15-25 HD Channels but I only get 5 of them.. what up with that.. Their Tech Support is non-existing they just have me reset my receiver.. that dont work.
-------------UPDATE----------------
I have cancelled my Service with DirecTV and switched to Cox Digital Cable and can't be more happier..
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