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 Review by Jared 
member for 6.3 years, 294 visits, last login: 292 days ago
lodged 4.3 years ago
 Abbeville,Vermilion,LA
 Contract price not specified.  "Excellent quality, reliability, equipment, and pricing!" "Technicians (setup/in-home service) aren't knowledgeable." "Exellent company, but needs to train their techs better!"
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We have had DirecTV for years now. (possibly 8 years?)
We first got it when we were shut off from our previous land-satellite provider. We used an antenna with local channels only until we received an offer from DirecTV in the mail. It was an incredible offer at the time--don't remember what it was exactly though.
After we signed up, we opted to have service self-installed by one of our cousins. They set it up perfectly (they were better than today's techs) and we were up and running in a day. Severe weather-- even hurricanes-- passed and service went uninterrupted! Amazing, isn't it?
Anyhow, once we lost our home in Hurricane Rita, we called and had our DirecTV service moved to my grandma's house. They set service up in two rooms in an excellent time and manner. (but, of course, we KNEW the tech!) We were up and running within a few hours. (and this was fresh wiring)
Months passed and we finally got our own home again. We called DirecTV AGAIN to have them move the service AGAIN. At first, they declined because we had just recently requested a move, but they approved it since we were Hurricane Rita victims-- which, shall I say, required us to talk to a manager in order to get it moved over.
Again, service was installed and up within hours.
The only bad experiences I've had were when we required calling them to come and fix our equipment because of a power surge. (we weren't getting the correct things on our receiver) The technician told us it was because our phone line was simply not plugged in. Bull. We called and they reprovisioned our service and sent a new receiver. After which, we were fine and dandy. The tech who came, though, got off with a dire warning as far as I was told.
That's all for my DirecTV review. I'll be with them until cable is available. 
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Review by Grentz
member for 9 years, 74 visits, last login: 3.3 years ago
updated 4.3 years ago
- Waconia,Carver,MN
- Contract price not specified.
- "Great prices, channel selection, and reliability"
- "CS can be annoying. Installers vary widely in quality"
- "Best tv service I have found"
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I have been with Directv for going on 12 years and have been very pleased. I started out with a self install (back when they did that) of a simple single receiver and dish.
After about 8yrs I finally decided to move up to a DVR and this was my first experience with their install techs. Very hair brained and I pretty much walked them through what they should do as I know my way around satellite and home theater stuff very well (I am a home theater consultant). In the end it all got installed well though and worked out great.
Now most recently I moved up to their HD service and two HD-DVRs. Overall really love them and the HD service is awesome with a great choice of channels that is ever expanding. Some bash their HD-DVRs, but they are actively being developed and constantly improving, plus I love the new features they are adding over time to them and that they are actively developing them, not just leaving them as is.
PQ is great on most channels, and I prefer the PQ of Directv over Dish which I think is not quite as good (have used both a lot). New SWM (single wire) technology is also great as it allows the satellite wire to be split and DVRs to only need one line, plus only one line needed into the house instead of the old 2 or 4.
Overall I love the service, tons cheaper than cable for much more content. The only thing that lets me down a bit is the Installers which can either be awesome or lack luster. Luckily for me I pretty much do all my own work so the only time I have HAD to have them come out is to deliver new receivers, but now Directv is shipping them to existing customers more often than not if you do not need a new dish or wiring (in my case I just say I do not need wiring as I do it myself). Their CS can also be a bit annoying and not give you a straight answer always, but usually you can get to what you want eventually.
Reliability is great though, have only really had to call in 5 or so times in 12 yrs and installers have only been out around 3 times, just to drop off equipment 
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Review by j2fast
member for 5.9 years, 30 visits, last login: 3 days ago
lodged 4.5 years ago
- New Cumberland,Hancock,WV
- Contract price not specified.
- "Larger selection of channes, Lots of HD content,"
- "Behind competition in DVR features, lack of coverage in all local DMA's like cable"
- "While they are behind in some tech they are catching up and will pass their competitors. IMO the best value in pay TV"
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Their tech support is seriously lacking but good info can be found on the. dbstalk.com is my go-to for all things DirecTv as far as info on new tech and support goes.
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 Review by mikedz4
member for 10.1 years, 4460 visits, last login: a few hours ago
lodged 4.5 years ago
- Weirton,Hancock,WV
- Contract price not specified.
- "Large HD content, huge on-demand library"
- "If you can't get a Line Of Site or Local channels"
- "I highly recommend DirecTV for tv"
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I really love DirecTV for their dvr on the interent, their interactive content, their HD content. The only problems are Line Of Sight and quite a few people can't even get SD local channels in their areas yet. All in all if you can get locals and see the satellites go for it, you wont regret it.
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 Review by cfm117
member for 9.3 years, 724 visits, last login: 12 days ago
lodged 5.2 years ago
- Woodland Hills,Los Angeles,CA
- Contract price not specified.
- "Good HD selection/good price"
- "Installer no show 2x"
- "Good alternative to cable"
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Directv is a good choice imo. Ive had it for about 6 months and I like it so far. Install was fouled up some. Took about 3 weeks to finally get installer to show after calling in after our appt window has passed. We were told he was behind and may or may not show today. Got a tech to show on the 3rd try. Other than installation, its been good
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Review by DemonicLlama
member for 5.5 years, 951 visits, last login: 55 days ago
lodged 5.3 years ago
- Potomac,Montgomery,MD
- Contract price not specified.
- "Good picture, service, packages"
- "HD prices"
- "Very good TV package all around"
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I have the full channel line up but not as a HD service. I have had DTV for 6 years and have been very happy with it. Longest time without a signal was 15minutes due to heavy thunderstorms that happen rarely here in DC. Have 2 Directivo units and 2 normal boxes. Works great. I also have Hughesnet, as said in the forums its a low usuage connection depending on the plan but works great for email, youtube, and various sites plus the occasional legal torrent download(movie trailers for me mainly).
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 Review by openupshop
member for 12.5 years, 513 visits, last login: a few hours ago
updated 5.4 years ago
- Phoenix,Maricopa,AZ
- Contract price not specified.
- "Clear Picture, Most HD Channels, Cheaper Than Cox"
- "NONE"
- "Clearer picture than cox, Cheaper, Very Friendly Web Site"
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I have had Direct TV for about 3 months now. I have no complaints at all. I had Dish Network and was not very happy with them. I had Cox for TV services and they nickel and dime you for everything. Don't get me wrong I still have Cox for my internet. Thats it INTERNET ONLY. I have tried out the VOD and love it. You could also stream music view pictures on your TV from your PC. With Over 85 HD channels you can't go wrong!
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Review by GeekBigboy
member for 5.9 years, 171 visits, last login: 2.3 years ago
lodged 5.4 years ago
- Riverside,Riverside,CA
- Contract price not specified.
- "had it for 4 years now but equipment sucks now."
- "Box needs replaced every 4 months for DVR and need a new 2 year contract each time Fu$$ DTV"
- "used to be good but thinking of going all cable after this contract is up"
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Direct TV as good down hill since they got rid of Tivo and used there new crap boxes. Thinking of going back to cable in year when contract is up.
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Review by Tim618
member for 9.6 years, 3397 visits, last login: 4 days ago
lodged 5.5 years ago
- Garrettsville,Portage,OH
- Contract price not specified.
- "Can't get any better HD channels from anywhere else, theres tons!"
- "My DVR "skips" sometimes."
- "Doesn't get any better than this!"
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HAd directv for over 5 years. Had dish before, Dish absolutely sucked. Everytime the sky was cloudy, i would lose signal with them. Connection is rock solid with directv, however sometimes the DVR skips, and the picture blacks out and then comes back. Had DVR replaced and it still does it, im sure this issue will be fixed soon with upgrades, etc.
Overall, if you want a wide variety of HD channels, with picture quality thats down right amazing, go directv.
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Review by boggaf05
member for 6.9 years, 1882 visits, last login: 116 days ago
lodged 5.5 years ago
- Gaffney,Cherokee,SC
- Contract price not specified.
- "Best HD Lineup"
- "None!"
- "The best television service for the money"
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Had now for over 12 years and have never had a problem. Recently upgraded from Charter HD to DirecTV HD and have never made a better decision. Picture quality is excellent and customer service has been very helpful.
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