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 Review by cfm117 
Posted: 1.6 years ago
member for 5.7 years, 597 visits, last login: 59 days ago
 Woodland Hills,Los Angeles,CA
 Contract price not specified.
 "Good HD selection/good price"
 "Installer no show 2x"
 "Good alternative to cable"
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Directv is a good choice imo. Ive had it for about 6 months and I like it so far. Install was fouled up some. Took about 3 weeks to finally get installer to show after calling in after our appt window has passed. We were told he was behind and may or may not show today. Got a tech to show on the 3rd try. Other than installation, its been good
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Review by DemonicLlama
Posted: 1.8 years ago
member for 2 years, 568 visits, last login: a few hours ago
Potomac,Montgomery,MD
Contract price not specified.
"Good picture, service, packages"
"HD prices"
"Very good TV package all around"
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I have the full channel line up but not as a HD service. I have had DTV for 6 years and have been very happy with it. Longest time without a signal was 15minutes due to heavy thunderstorms that happen rarely here in DC. Have 2 Directivo units and 2 normal boxes. Works great. I also have Hughesnet, as said in the forums its a low usuage connection depending on the plan but works great for email, youtube, and various sites plus the occasional legal torrent download(movie trailers for me mainly).
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 Review by partysource
UPDATED: 1.8 years ago
member for 9 years, 431 visits, last login: 10 days ago
Phoenix,Maricopa,AZ
Contract price not specified.
"Clear Picture, Most HD Channels, Cheaper Than Cox"
"NONE"
"Clearer picture than cox, Cheaper, Very Friendly Web Site"
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I have had Direct TV for about 3 months now. I have no complaints at all. I had Dish Network and was not very happy with them. I had Cox for TV services and they nickel and dime you for everything. Don't get me wrong I still have Cox for my internet. Thats it INTERNET ONLY. I have tried out the VOD and love it. You could also stream music view pictures on your TV from your PC. With Over 85 HD channels you can't go wrong!
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Review by GeekBigboy
Posted: 1.9 years ago
member for 2.3 years, 169 visits, last login: 116 days ago
Riverside,Riverside,CA
Contract price not specified.
"had it for 4 years now but equipment sucks now."
"Box needs replaced every 4 months for DVR and need a new 2 year contract each time Fu$$ DTV"
"used to be good but thinking of going all cable after this contract is up"
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Direct TV as good down hill since they got rid of Tivo and used there new crap boxes. Thinking of going back to cable in year when contract is up.
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Review by Tim618
Posted: 2 years ago
member for 6.1 years, 2147 visits, last login: a few hours ago
Garrettsville,Portage,OH
Contract price not specified.
"Can't get any better HD channels from anywhere else, theres tons!"
"My DVR "skips" sometimes."
"Doesn't get any better than this!"
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HAd directv for over 5 years. Had dish before, Dish absolutely sucked. Everytime the sky was cloudy, i would lose signal with them. Connection is rock solid with directv, however sometimes the DVR skips, and the picture blacks out and then comes back. Had DVR replaced and it still does it, im sure this issue will be fixed soon with upgrades, etc.
Overall, if you want a wide variety of HD channels, with picture quality thats down right amazing, go directv.
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Review by boggaf05
Posted: 2 years ago
member for 3.4 years, 1271 visits, last login: a few hours ago
Gaffney,Cherokee,SC
Contract price not specified.
"Best HD Lineup"
"None!"
"The best television service for the money"
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Had now for over 12 years and have never had a problem. Recently upgraded from Charter HD to DirecTV HD and have never made a better decision. Picture quality is excellent and customer service has been very helpful.
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 Review by Hookem99
UPDATED: 2 years ago
member for 2.3 years, 916 visits, last login: a few hours ago
Pflugerville,Travis,TX
Contract price not specified.
"Great picture, decent CS, compared"
"Expensive, too many 'add ons'"
"DTV nickel and dimes you to death, but the picture quality is great"
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I have been with DTV since 1997 and been relativly happy until the last year or two. DTV charges for EVERY little thing and im tired of paying for the features I should get with my package. Example: I pay a hundred and some for the MLB extra innings package to watch unlimited baseball. I also pay 10/mo for the HD service. But to get the baseball games in HD, oh thats another 99.00 package. Same thing for the Football package. I now have to pay for local HD channels, because you cannot integrate the OTA HD antenna into the receivers with the new HD channels. Their equipment is good, but you have to pay 399.00 to lease a HDDVR that I have to return when im done. That just seems odd to me!! All and all I suppose I would recommend DTV, but I am anxious for ATT Uvearse to arrive and see what that is all about!!
Followup comments:  Brigrat
join:2003-09-01
Lovington, NM | DVR Price is a rip off... $399 for a leased DVR??? I called and asked them if they could cut me a deal and they sent me two for the cost of shipping...It was like $40 total for both of them! | |
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Hookem99
Deep In The Heart
join:2007-07-18
Pflugerville, TX | Re: DVR Price is a rip off... Ha Ha I called to see if I could get a second DVR, and SURE I could, they would even be so nice to give me a rebate....so I would spend 299.00 for the privelage of leasing there DVR! RIIIGHT!! | |
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 Review by Telcoguru
UPDATED: 2.2 years ago
member for 4.2 years, 939 visits, last login: 13 days ago
Fresh Meadows,Queens,NY
Contract price not specified.
"I love the variety of over 250 channels."
"Suffers loss of picture due to rain fade from severe storms."
"I enjoy the picture quality I didn't get with Time Warner cable."
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The installers that I have dealt with are more concerned with speed of the install rather than doing a quality job. They sent contractors to do my job rather than DirecTV employees. I had to stay on top of them to ensure the coax was run the way I wanted it to be. The equipment was very easy to operate. I have 1 HD receiver and 2 standard receivers. I have all the channels and HD programming and the 3 receivers for $120 a month. I love the wide selection of programming. I am waiting for the switch over to MPEG 4 compression and all of the new HD channels to follow. The only downside is rain fade in severe storms. My satisfaction with satellite is far greater than that of cable TV. The only thing that would make me switch would be if Verizon installed FIOS in my neighborhood. Overall I would definitely recommend the service to others.
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Review by SandmanXX
Posted: 2.3 years ago
member for 2.3 years, 0 visits, last login: 2.3 years ago
Grover,Cleveland,NC
Contract price not specified.
"Good signal/reception fair amount of channels"
"Channel menus could be better."
"Little better than Dishnetwork"
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Good reception, they have a few more satellites than dishnetwork or others, I usually don't have a problem.
Remote/channel menus are a little cumbersome sometimes.
NO need for a phone line connection UNLESS you want CID onscreen, and want to use phone for order PPV.
Happy customer almost a year now.
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Review by jameswade
Posted: 2.6 years ago
member for 7.9 years, 1855 visits, last login: 2 days ago
Marshall,Madison,NC
Contract price not specified.
"I can move my receiver to wherever I'm living at the time"
"Poor picture quality"
"If you need satellite, try Dish Network"
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I have SD only with a DirecTivo. The DirecTivo works pretty well and it records the MPEG transport stream directly from DirecTV rather than converting back to analog as you would have to with a regular Tivo.
My problems with DirecTV:
Picture quality is worse than any other digital service that I've seen.
Atlanta local channels have terrible ghosting in them, worse than rabbit ears! I cannot gett DirecTV to fix this.
DirecTV have taken away channels that I watch and replaced them with shopping or religious channels - or moved them up to the next tier.
We only watch about 15 channels, but we get the baggage (and bill) for hundreds of other channels. Of course, this is a problem with the whole cable industry.
Customer support is terrible, they don't understand their product much of the time.
I have viewed Dish and DirecTV side by side with identical HD monitors, the HD service on Dish is much better.
Bottom line is that I'd switch to Dish HD if they had decent software in their DVRs. Nothing I've seen is as good as Tivo.
Another problem with Dish is that they require you to have your receiver connected to a phone line or they will charge you an extra $5.00/month.
Followup comments: oregonsand
join:2007-04-12
Lincoln City, OR
1 edit |  DirecTV consumer relations is a nightmare-Please Read
If you have the opportunity, I encourage you to read the actual Emails at »oregonsand.blogspot.com/ as it really sheds a light into the attitude and poor customer relations policies of DirecTV. Long story short-Ms Bitew did anything BUT resolve the issue. Seems Ms. Bitew is under the impression that the treatment I received is "not the norm" for her customer relations. From what I can see from boggs on the internet-I beg to differ. Right or wrong-I encourage you to share your experiences by phoning Ms. Bitew or Emailing either Ms. Bitew or Ellen Filipiak with your concerns. I am concerned that perhaps Ms. Bitew and Ms. Filipiak may not be getting accurate information as to just how bad their customer service is-so I encourage anyone that has had, or is currently experiencing problems, with DirecTV's customer service to give these two executives a clearer picture of just what is happening in this department.
To reach Heywot Bitew: Email:HZBitew@directv.com
To reach Ellen Filipiak, Sr VP of Customer Relations: Email her at: eafilipiak@directv.com
And you may want to send a copy of your EMails to DirecTV's investor relations. Their Email is investorrelations@directv.com | |
| 
john horner
@aol.com
| cannot get ppv133-199 on Sunday | |
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