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I got tired of paying more every 2 years. Stupid contracts. Horrible customer support, why can't base it in Colorado? I canceled my subscription when contract was up. 16 years. member for 9.6 years, 44 visits, last login: 146 days ago lodged 146 days ago
Everyone with Dish knows that rain will often pool in the dish antenna and scatter the signal to the feed horn, stopping the usable signal. As far as TV service goes with Dish, it is adequate. It is expensive and it is loaded with a huge number of worthless channels; Paid Ad channels, hundreds of music channels, too many sports PPV channels, and so forth. The Dish ISP is extremely expensive for the amount of data you are granted per pay period (one month). Normally I run out of data within the first 10 days of the 30 day period. When that happens, Dish throttles the connection down to a barely usable bandwidth. member for 8 years, 13 visits, last login: 120 days ago lodged 6.5 years ago
I have DishNet. It is very slow. It is very expensive. It is very limited. I have their largest plan. 15Gbs anytime and 15GBs at 2AM to 8AM AFTER I USE THE ANYTIME ALLOWANCE! So I really only have 15GBs. I NEVER get to use the other 15GBs, (no Rollover) And if you want they will sell you 1GB for $10. But I am going to be happy again. I am DUMPING DishNet and going to a very fast Verizon 4G LTE network and I get 30GBs a month for the same price if Dishnet. member for 22.3 years, 202 visits, last login: 2.6 years ago lodged 7.5 years ago
I have downgraded to the Smart Pack. One would be wise to avoid the Smart Pack like the plague. Most of the channels are sports, shopping, and atrocious religious channels. Of course, we are only paying about $30 per month for it, but IPTV services beat it soundly. I would gladly spring for $62 per month for Directvs Entertainment package or $52 per month for Suddenlinks expanded basic service. With the abysmal channel selection, I am thinking very seriously about axing Dish Network. member for 13.6 years, 15 visits, last login: 7.9 years ago updated 7.9 years ago
DISHONEST DISH!!!!!! SHAMEFUL BUSINESS PRACTICES!!!!! High costs, average to poor customer service and so-so products--we are all used to that. But I REALLY hate being lied to. I contacted Dish in June 2015 to end contract after only 1 year due to increase in price and dissatisfaction with internet services. Dish representative offered a package that would reduce my remaining contract to 6 months, which would mean my contract would END completely in DECEMBER 2015, at a reduced cost per month in order to offset the high cost of cancelling services early. Seemed too good to be true, so I called Dish back twice more within the following month to verify the new plan, both times I was told this was accurate. In November I called to make final December payment and arrange to have equipment picked up and AMAZINGLY!!!! no one knew what I was talking about!!!! Supervisor unkindly told me get over it, pay the entire balance of contract and move on. Complete lie in June I guess. I wish I had paid the money in June and been finished at that time. The amount would have been the same and I would not be so angry at being lied to. Such a deceitful and dishonest company!!!!!!! I will never do business with them again under any circumstances. member for 8.4 years, driveby review (so far) updated 8.4 years ago
WORD OF THE WISE…DON’T EVER USE DISH SERVICES!!! This is possibly the WORST customer service I have EVER experienced!! I chose to shop out different cable providers after my Comcast bill had proven to be too high. After talking to a Dish representative for over an hour and a half and expressing my concerns (my husband’s job potentially relocating us to the city, breaking contract, etc.) it sounded like Dish was the right move. WRONG!! I have only had this cable provider for UNDER a month and found out we’d be moving our family from Michigan to Boston. Yes, of course they can move your cable services for you to Boston… but not when you are living in a building that DOES NOT allow a DISH satellite. I called DISH to express my concerns. I spoke to Alex first who really couldn’t help me, since this issue was beyond his scope. Next, I was transferred to Frank. Frank was an “account specialist.” He went on to tell me that regardless if the building doesn’t allow DISH and these are extenuating circumstances he could not help me and that I’d be charged a $460.00 cancellation fee. I was misled by the initial sales guy who sold me DISH services, I had expressed my concerns, but not once did he mention a HUGE cancellation fee!! All he wanted was the sale! Frank continued to tell me there was nothing he could do… isn’t he an account specialist?! He then went on to belittle me, acting as if I didn’t know what a “contract” was. Yes, I understand a contract…. And in this case, it’s very similar to a lease. If you sign a 12mo. Lease and break it midway through, you forfeit your security deposit or one month’s rent… not normally the entirety of the balance of the lease. I went on to ask for someone above Frank, who may be able to help me. Transferred to a supervisor, CJ. I talk to CJ, express the same thing I had told both Alex and Frank, for him to tell me, “I’m sorry, you’re in a contract and the cancellation fee is $460. There is nothing I can do.” How is it that there is nobody who can do anything in this entire company?? I feel as if I were tricked into this contract and that the initial sales guy never properly enlightened me on what would happen if I were to move to a place that did not allow a DISH satellite (or any satellite for that fact.) The worst part about this is.... I did ask in the event if we had to move, what would happen! DISH TV will lose more than $460 out of this issue…. Not only will I NEVER use DISH TV again… but, I will never recommend it to anyone!!! This was some of the worst customer service, with not even a tad of empathy or support from the DISH TV representatives/staff. If you think you’re saving yourself money by switching to DISH… do yourself a favor and don’t switch! Awful, Awful. Oh, and did I mention… On Super Bowl Sunday when I had 60 people at our house for a party, one of our boxes was failing to work and not getting a signal?! Talk about an inconvenience!! member for 9.1 years, driveby review (so far) updated 9.1 years ago
I signed up for the most expensive and fastest internet package (15 gigs anytime/15 gigs off-peak for a total of 30 gigs) Dish/Hughes offers. It costs $89.99 a month with modem rental. Found that between the hours (approximately 7am to midnight) my bandwidth was 100 kilobits to 700 kilobits per second or 1% to 7% advertised speed. Called and complained 3 different times. A tech was sent out each time. The first tech fiddled with dish. Didn't help. Second tech replaced outside line. Didn't help. The third and final time they sent out a field manager who stood in my living room and said, and I quote, "Dish over-advertises their internet service and Dish internet may not be for us. Dish, actually, Hughesnet routes all of their internet signals through a single satellite and throttles." I called AGAIN to complain and was told that the bandwidth speed was UP TO 10 Mbps. I asked if that claim was a bit disingenuous and they didn't have much to say to that. member for 9.3 years, 1 visits, last login: 9 years ago lodged 9.3 years ago
------=_Part_73836_1908354619.1414588401012 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Had Dish Network for 2 years. =C2=A0The reception problems got so bad we de= cided to drop themand go back to OTA, just an antennae. =C2=A0Then sent us = boxes to ship the stuff back. =C2=A0We=C2=A0would ship it back the day we g= ot the box. =C2=A0 Direct would say it was not received backso would trace = it thru UPS and let them know who signed for it. =C2=A0They would then admi= tto having it, but would need another part sent part and the process starte= d over.=C2=A0Finally got all the parts back, no more calls and final bill p= aid. =C2=A06 months later=C2=A0started receiving mail from them asking to c= ome back, only 1 every 2 months. =C2=A0 Afteranother 6 months called them a= nd asked to be taken off their mailing list since we=C2=A0would never go ba= ck. =C2=A0After the call got mailings every week. =C2=A0Sent them an e-mail= after2 months of that. =C2=A0Now I got 2 mailings a week. =C2=A0Have calle= d them several times and stillget 2 per week. =C2=A0Don't go to them since = they will never let you go. ------=_Part_73836_1908354619.1414588401012 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Had Dish Network for 2 years. The reception problems got so bad= we decided to drop themand go back to OTA, just an antennae. Then sent = us boxes to ship the stuff back. We would ship it back the day we g= ot the box. Direct would say it was not received backso would trace i= t thru UPS and let them know who signed for it. They would then admit= to = having it, but would need another part sent part and the process started ov= er. Finally got all the parts back, no more calls and final bill paid. &n= bsp;6 months later started receiving mail from them asking to come back, = only 1 every 2 months. Afteranother 6 months called them and asked to b= e taken off their mailing list since we would never go back. After = the call got mailings every week. Sent them an e-mail after2 months of t= hat. Now I got 2 mailings a week. Have called them several time= s and stillget 2 per week. Don't go to them since they will never let yo= u go. ------=_Part_73836_1908354619.1414588401012-- member for 9.4 years, driveby review (so far) updated 9.4 years ago
Price started at 39.99 for the silver 200/HD w/3 movie chls. & Cinamax for .01 a month for a year. After a year and a half my cost is now 54.99. I have the VIP222 duel tuner that really doesn't do anything special like VOD or record. Every so often the EPG will slow to a crawl, as in I push the guide button and it takes about 5 seconds for the guide to come up on the screen. I have to reboot the STB to get it to respond quickly. The HD quality looks very nice, and I get HD Theater on channel 5710. It lists as "Test" Not sure if I'm getting this one for free, but it's a good channel. member for 22.2 years, 6535 visits, last login: a few hours ago lodged 12.8 years ago
I've had Dish Network 15 years or so. They've been pretty reliable for that time. I upgraded about 2 years ago and the install wasn't pleasant. They dish tech (contractor) they sent to set everything up showed up with his kids. They played on my trampoline, drank my sodas, and then had to come into the house because it started raining. Nice huh! The tech tried every short cut in the book, but I wouldn't allow them. First he stated all wiring had to be on outside of house. Not. I went into crawlspace and pulled the wire through for him. Next, he forgot to crimp one of the connections. I noticed this days later when it went out and I inspected the ends. There was more to his install but I won't bore you anymore. The pre sales info lacked info. They offered to buy back a receiver I had and give me a new one with an 18 month contract. I took it only to find out they didn't give me anything. They leased me a receiver for $6 a month. I've been paying it ever since. The signal doesn't go out often. Only really bad storms. I'm satisfied with the packages and prices. I wish the add-ons were easier to figure out. DVR, Receiver fees are things that confuse me on the website. Maybe it's just me. Updated 04/15/2011 After 15+ years of service, I have decided to cancel. The price increase was a factor but mostly I am still mad at the way they played switch-a-roo when I signed up for a DVR two years ago. When you mislead your customers, eventually it will cost the company. I will say that signal was usually good. Programming was lacking and I got tired of watching reruns. Not dishes fault on that one. Price increases became a problem for me. I am now going to try going with just my antenna for the summer. So we'll see how that goes. I need to get out more anyway. member for 15 years, 992 visits, last login: 11.2 years ago updated 12.9 years ago |