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All reviews of Wave2Wave (wireless)


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Reviews:
2 reviews (1 good) (1 bad)
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Review by East7Corp See Profile
member for 4.3 years, 1 visits, last login: 4 years ago
updated 4.3 years ago

  • Paterson,Passaic,NJ
  • $320 per month
  • (12 month contract)
  • about 1 days
  • "Got my company installed next day. Offered speeds at a dramtically lower cost then verizon, mci etc. Friendly support staff."
  • "Didnt find wave2wave sooner, I searched almost a month before we could get a solid low cost connection."
  • "Wave2Wave came to the rescue. They immediately understood our sense of urgency to get online and saved us tons of money."
Pre Sales Information:
Install process:
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Value for money:

Got us hooked up with a 1.54(t1) upload and download in exactly one day. Unlike other providers in the area they took our situation seriously and made us high priority. We have been using them for about 4 months now and never had a single drop out or net congestion and my company sends tons of large high quality images to ftps sites and direct transfers. When I remote in from home there is zero lag. Considering getting an additional t1 and using their voice over IP services. Highly recommend wave2wave, especially if your not having luck with other providers.

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Review by (hidden by request)
(review was emailed from domain bioscienceinc.com)
lodged 4.8 years ago

  • Bethlehem,Northampton,PA
  • $375 per month
  • (24 month contract)
  • "Wave2wave fell well below even modest standards of service- and in the end with an attitude to boot"
  • "Avoid this one"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

Wave2wave Communications has subjected us to very poor service over
several years. The poor service included:

1) Erratic and slow data transmission
2) Slow response to complaints
3) Inadequate web hosting space
4) Inability to access e-mail from outside our internal network
5) A contract that incorporating terms highly disadvantageous to the user
6) An obnoxious attorney

Potential users should negotiate the contract word for word and be sure
to delete the paragraph on automatic 2 year extensions. Better
yet, seek another ISP before you get into the same mess we did.

Tom Zitrides

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Forums > comments on review of Wave2Wave

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