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All reviews of Wave2Wave


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Reviews:
read 2 reviews (1 positive) (1 negative)
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Review by (hidden by request)
Posted: 2.6 years ago
(review was emailed from domain bioscienceinc.com)


Bethlehem,Northampton,PA
$375 per month (24 month contract)
"Wave2wave fell well below even modest standards of service- and in the end with an attitude to boot"
"Avoid this one"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

    Wave2wave Communications has subjected us to very poor service over
    several years. The poor service included:

    1) Erratic and slow data transmission
    2) Slow response to complaints
    3) Inadequate web hosting space
    4) Inability to access e-mail from outside our internal network
    5) A contract that incorporating terms highly disadvantageous to the user
    6) An obnoxious attorney

    Potential users should negotiate the contract word for word and be sure
    to delete the paragraph on automatic 2 year extensions. Better
    yet, seek another ISP before you get into the same mess we did.

    Tom Zitrides

    Followup comments:
    view 1 comment

    anon232

    @rr.com

    cancel

    were you able to successfully cancel your contract? two of my clients use them and we would like to leave wave2wave but we are stuck in long contracts.
    permalink · 2007-11-19 18:34:00 · Reply to this
    Forums » comments on review of Wave2Wave

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