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All reviews of Newnan Utilities


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Review by choadchimmie See Profile
UPDATED: 198 days ago
member for 8.5 years, 113 visits, last login: 19 days ago


Sharpsburg,Coweta,GA
$63 per month
"Customer service is friendly, albeit uneducated"
"Priced high, Peak saturation, Premium tier is 9m?"
"Steer Clear"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

    My Other Reviews·Packet8
    ·VOIPo
    I called Newnan Utilities and signed up for Digital Cable/DVR and their high tier internet service (9/1 meg). They had a tech out the following day to set me up. The install had a few small hitches. I had recently cut off Comcast and it seems they had cut the Newnan Utilities line that was run to my house so a new line had to be run. The tech had a few issues and called engineering. I was a little apprehensive because with Comcast this would have meant a week delay, but Newan Util had engineering out in about 45min! the problem was solved in about 5 minutes and things have been smooth since. My ping times are much better than I have ever had Comcast or Cox. 61 a month seems a little steep but my downloads come in at the correct speed and the service seems very reliable.

    Update 5/20/09

    Since the internet portion of Newnan Utilities has been sold and re-branded as NUlink Digital, pricing and performance have degraded. I have noticed that i no longer get anywhere close to rated speed during most peak times. Recent changes to billing have also been troublesome, bundling services for a discount is fine, but raising prices and adding bogus fees in to equate to no savings after bundling is not acceptable.

    There has been no increase in the speed of available tiers since I start using Newnan Utilities/NULink, an increase in price and sliding peak speeds. My advice for now would be avoid. If I had any option beside Comcast I would have already switched.

    Followup comments:
    view 1 comment
    peterponds

    join:2002-01-25
    Lula, GA

    price

    is that $61 for video and HSI, or just the HSI?
    permalink · 2007-07-14 15:47:31 · Reply to this
    Forums » comments on review of Newnan Utilities

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