how-to block ads
|
next review in page
 Review by OVERKILL 
member for 1.8 years, 653 visits, last login: a few hours ago
updated 306 days ago
 Peterborough,ON
 $87 per month "Fantastic speed, reliability and customer service" "Unbeatable in the market they serve"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I signed up with Nexicom years ago as I had heard that they were a local alternative to Bell, offering better customer service and support.
I have been at my current location for over three years now. And have been using their service the entire time.
They have Annex-M ADSL2+ on their DSLAM, which is located in downtown Peterborough.
They had no issue with me providing my own equipment, which was also nice.
Initially I used a D-Link ADSL2+ modem (Annex-A) which sync'd to their DSLAM at 19Mbit/1Mbit. I later switched to a Cisco router with an ADSL2+ HWIC card, which is what I'm presently using and syncs at 20Mbit/1Mbit.
No throttling, no caps. Coupled with fantastic service and support (I had to have my DSLAM profile modified when I switched to the Cisco equipment, as it initially only sync'd at 14Mbit), they truly are the best option in this area. And if you can sync to their DSLAM, you will get speeds that rival Cogeco cable, but without the bandwidth cap and the other "not so niceties" that come along with it.
I recently began using Nexicom's telephone service as well. I had been using Rogers Home Phone, but they stopped offering it in the area, which actually worked out well, as I had been wanting to switch (for matters of convenience, there were no issues with Rogers Home Phone service itself, and it was far cheaper than Bell) to Nexicom, and this allowed me to do so with no contract issues.
Attachments:
Comments:
 | next review in page (previous review)
Review by bjlockie
member for 4.1 years, 1415 visits, last login: a few hours ago
lodged 1.2 years ago
- Millbrook,ON
- Contract price not specified.
- "perfect sync, excellent reliability"
 "no choice in this small town BUT Nexicom is pretty good"- "recommended, way better than nothing"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I am reviewing this for my parents because they never would and I am a member. 
They love Nexicom.
There have been a couple of problems but they were short and over 4 years, a very small percentage.
Service has always been very good.
The price could be better but there is no choice here (small town) so they are lucky to have high speed.
That said, my parents are happy with the price.
The central office is really close so my parents have perfect line stats.
I think they sync at 7Mbps/800Mbps (I don't have modem stats).
Comments:
| next review in page (previous review)
Review by tayls
member for 11 years, 3748 visits, last login: a few hours ago
lodged 1.8 years ago
- Lindsay,ON
- $63 per month
- "Pricing, speed, unlimited bandwidth, premium newsgroups."
- "none"
- "I wish I had made the switch years ago."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I was with Bell for years, but they kept upping the price. I knew Nexicom was available in my area so it was time to make a decision, I checked their price and was shocked to see that $63.95 would not only get me high speed but phone service as well...The same as what I was paying Bell for just my internet, so Bell lost my business on both accounts. The phone service was set up almost immediately with no issues and the internet after my 30 day notice to Bell. A little hiccup on first hook up but rock solid ever since. Not to mention I know my download speed is faster than with Bell, that makes me a very happy camper.
Comments:
| next review in page (previous review)
Review by a1_Andy
member for 6.1 years, 2415 visits, last login: 1 days ago
updated 2.1 years ago
- Peterborough,ON
- $39 per month
- (24 month contract)
 about 10 days- "Nexicom has there own ADSL2+ Equiment, more in reveiw read on"
- "none so far"
- "Good service"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I am very pleased and lucky to be able to receive Nexicom's Turbo DSL service. I am 4.2 Km from the Hunter st Co in Peterborough and receive 7 Mbps. When the service was first activated I received 8.5 Mbps but the error rate was too high to sustain that speed. If I cleaned up the phone lines in my place here I may be able to get that speed again or higher. When Nexicom sells you 'up to' you can bet that they will give you that speed if its possible.
With Nexicom I am also able to alleviate myself from the crap that bell is trying to pull on Canadians because my internet connection is on Nexicom's equipment. No Bill by the Byte (UBB) to worry about and no slowing down of the speed (Throttling) that I signed up for . I was assured by Nexicom that they have no plans to implement UBB on their own equipment.
Streaming movies, TV shows, Youtube all work well. No pausing or buffering. I canceled the cable TV because we don't need it no more, it's all TV on demand here (and saving $40 a month). I haven't noticed any congestion.
Nexicom offers free Giganews access to their subscribers at full speed (another saving of $11 a month).
Nexicom doesn't out source their support or sales staff which makes me feel all warm and fuzzy, just knowing that we are helping keep jobs in our community (and Canada).
The Bottom line is; If you can get on Nexicom with their own equipment, your golden (this includes the rural wireless), if your on bells equipment not so golden.
Comments:
| next review in page (previous review)
Review by (hidden by request)
(review was emailed from domain nexicom.ca)
lodged 2.8 years ago
- Peterborough,ON
- $47 per month
- about 6 days
 Bell Canada- "Good tech, local, old tried and true network,"
- "would like to have done my own installation, still have not gotten my wife's email working (though I have an alternative for her"
- "Would most assuredly recommend to others - esp Rogers and Bell wireless customers."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
Wireless was the only option out here in teh wilds of Bridgenorth but I tries the Rogers vewsion and could not get anywhere near the advertised speed - even when I installed the modem in a box on the roof ogf the house.
The equipment is Motorola - the same type that is a workhorse all over Australia.
As noted above I wanted to save some $ by doing my own install (I've installed antennas in the past) but that option was not made available to me.
The techs who actually did the install worked with my installed equipment to smoothly integrate the new service and did so with little fuss and mess.
Comments:
| next review in page (previous review)
 Review by OMEGA_RAZER
member for 3.9 years, 41 visits, last login: 3 years ago
updated 3 years ago
- Bridgenorth,ON
- $47 per month
- (6 month contract)
- about 5 days
- "Great speed, Fast setup, No throttling, No caps."
- "None."
- "Just plain great."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
»www.nexicom.net/residential/inte···less.php
The above links to the service I'm currently with. It is advertised as up to 3Mbit/s but in my location I have been able to easily over double that speed and I'm still not convinced that's using it all.
Other than this my only other option was to stay with Bell Sympatico dial-up service which was just terrible. The price of this connection is a little steep but considering the dial-up service was $22/month and this being $47.20/month including taxes I feel it is still within reason as it is, for me, over 100x the speed for just over double the price. If I were to only get the advertised speed I would possibly be more depressed about it but it would still be more than worth it in my opinion.
Another plus point is that the "modem" isn't really a modem. For the service to work a dish, same as a dishnet or expressview dish, is set up and a single ethernet style cable is run into the house and hooked up to a small adapter type device which plugs into your PC/router. The adapter is Motorola branded and does require power but it does not require desk space as it is quite small (the wall plug is bigger than the adapter itself).
I've now had this service for almost 3 months and only had one small incident where the connection died for about 30 minutes but I later found it was only really down for a few minutes and my router was the cause for the longer delay.
Comments:
| next review in page (previous review)
 Review by Rifleman
member for 8 years, 3877 visits, last login: a few hours ago
updated 3 years ago
- p1a
- Contract price not specified.
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I mistakenly mixed this company up with another. I apologise for the mixup. .
Comments:
| next review in page (previous review)
Review by mikebabcock
member for 3.1 years, 3 visits, last login: 3.1 years ago
lodged 3.1 years ago
- Bridgenorth,ON
 Business customer- $80 per month
- Bell Canada
- "Excellent service, knowledgeable staff, quick response, no limits"
- "Understaffed tech support"
- "Excellent service, good price, great ISP"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I've dealt with the Nexicom staff for several years for home and business users including my own business usage and their service is excellent. The only problems I've had have involved short service outages, usually not of their doing. Worth mentioning is that during service outages it can be very difficult to get in touch with technical support as they appear to be overloaded with calls at these times but they are otherwise knowledgeable and helpful.
The Nexicom technical staff are flexible and helpful and willing to coordinate co-location, hosting services, IP subnet ranges and routing and filtering and monitoring options.
On the two occasions I've needed a new modem, I was able to get a replacement the same day with almost no delay and no hassle from their staff.
Service is by and large excellent for both business and home users.
Comments:
|
|
·
·
·
·