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Review by Rockin4D 
member for 5.6 years, 314 visits, last login: 220 days ago
updated 1.8 years ago
 Beggs,Okmulgee,OK
 $80 per month- (24 month contract)
 "I can at least play some popular games." "Impossible to download large updates. Your TCP instance will get snipped if on too long. Chat programs unstable connection" "pretty much all i can get. Big companies have all but abandoned rural areas. (we are have nots) Would love good cable or dsl"
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Its not DSL but for what i can do i'm happy with what i've seen so far.
Purchased Verizon wireless MiFi2200
Got the highest plan possible (has 5 gig cap)
Still have to go into town for major operating system updates
and especially game or other huge software upgrades. If one is not careful
you can suck up the 5 gigs way fast before the 30 day window is up.
I just started with the service today and am counting numbers and usage.
I just need to keep it under an average of 170 mbytes a day.
The lower rating for value for money i think is accurate. Its expensive
and makes me jealous that folks with dsl or cable can download way beyond
gigs a month for 1/3 the service cost. Overall.... i'm back online and happy.
WoW plays nicely.
Been a long 18 month wait.
Updates as time goes on.
may 26th 2010
The service is beginning to demonstrate that it uses/depends on software
traffic control. I 've noticed many times i get knocked down from higher speeds
to about 14k per second (128K connection) This has been happening
alot more often as the months have gone on. Normally i wouldn't mind this but
i've also noticed alot of service hiccups where i get disconnected
about 5 to 10 times in an hours time. My chat programs suffer the worst of this.
Many times i've been logged off and didn't even know it and lost about 5 lines of text i typed
and uploaded. Hopefully this improves as 4G begins rolling out across the country.
If verizon simply left me capped at 128K connection speed without the hiccups i would not complain.
my two changes to the ratings drop service to a 3 and connection reliability to a 3 from higher numbers because of my recent experiences. Verizon improve on these please.
Update April 1, 2011
I've since upgraded to the 10 gig plan hoping for a less cramped experience.
its a bit more tolerable. Can still Play WoW and Eve Online plus a few other games.
Major downside on getting updates that wont resume. If you have a large download to complete i suggest that you pack up your whole computer and drive to town and use a friends cable or DSL connection. This service has some unwritten fair access policy rules that will slow your connection down to 14k bytes a second from the ranging 100 to 220k a second and once it happens it will not speed up again unless you restart the Mifi or stop the download. Very irritating if you have a large download to complete. I wasted over an hour downloading an Iphone update using this device. After roughly that time if you've not finished your download Verizon says your done. Thats it no resume. I fired off a complaint via email demanding this wasted data download not go towards my monthly limit but i'm sure it will fall on deaf ears. I'm on a mac pro 64 bit system using AdiumX multi client chat program, and also have the regular versions of other chat programs installed. Using the mifi wirelessly (which is the only way i can use it since its not compatable with 64 bit OSX) i've experienced utter unreliable connections to my chat programs. Every few minutes i get constant disconnects and worst of all i dont know i'm disconnected. Messages are constantly lost incoming and outgoing.
Given these latest experiences i have dropped service and connection reliability to 2's from 3's. Verizon needs to let users use their data bucket as they see fit without TCP cut offs or slowdowns.
Update July 11, 2011
Tech support has improved for me as i call them quite alot to complain of connection and contuinity of connection issues. Still unable to do a full download update on my iphone unless i save the data as a file instead of direct update.
The download will usually begin slowing after 300 or so megs and i'm fully cut off
right at the 500 meg mark. If unable to resume a download you lost it all.
The Mifi style devices such as the 2020, 5 spot, and samsung 4g device are overall unreliable if you intend to use them as a full time modem all day for long periods of time like internet should be used. I've exchanged the mifi 2020 twice, been through one 5 spot, and on my 3rd samsung device now already. Batteries
tend to get hot when your surfing or gaming for long periods (because i leave it plugged in to avoid getting disconnected when it goes dead) Verizon could really do alot better.
Began noticing that while on youtube or any streaming video sites i get smacked back to slower speeds quite frequently. This is very frustrating. Apparently the customer base is getting crowded now and i expect to see alot more of this network behavior in the future. Still wishing and wishing and waiting for a wired internet solution to come to my home.
Comments:
 | | Signal I'm actually trying to get the verizon internet to get good enough signal for WoW to work. I can't even get it to keep one bar? Completely unplayable, atm. What kind of signal are you getting? | |
| | | | Re: Signal I got about 2 to 3 bars 3g and 1x | |
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Review by padre44
member for 13.2 years, 1313 visits, last login: 1.3 years ago
lodged 1.8 years ago
- Powhatan,Powhatan,VA
- $50 per month
- (24 month contract)
 about 1 days- "Good backup"
- "No 4G here yet"
- "Better than nothing"
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Got a MiFi from Verizon to use primarily while traveling in our motor home. Verizon is available most everywhere and the service is better than the available free wifi in many RV parks. Of course it is not like our Comcast cable at home, but the Comcast cable seems to go out at times so I use the MiFi as a backup. I have the 5 gig a month for $50. I'm told that is plenty unless you stream video or download large amounts of music. We'll see. 2 laptops share the connection. Two desktops on another floor have trouble getting on it, so signal must not travel as far as the wireless router we have. If they did I'd consider dropping Comcast - it is getting more unreliable. As with other Verizon services, you hope you don't need tech support because it is a pain.
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Review by Rockin4D
member for 5.6 years, 314 visits, last login: 220 days ago
updated 2 years ago
- Beggs,Okmulgee,OK
- $81 per month
- (24 month contract)
- about 5 days
- "seems to be fast when it does stay connected"
- "Constant disconnects Very poor battery life."
- "Verizon please sell devices that do one simple thing WORK RIGHT"
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I joined Verizon wireless back in Jan of 2010. Started with the Mifi 2200 and complained of being constantly disconnected when i had multi chat clients connected. Was recently swapped out for a 3g 5 spot. Same results unreliable connections. Ultimately Verizon allowed me to try the Samsung 4G LTE card. That piece of plastic so far is the worst of the 3. Starting the device takes about 3 tries to get the right amount of lights lit up to connect my computer wirelessly. About every 5 to 20 minutes the blue router light turns green and dumps my computer from the local area network and thus to the internet. Takes about 20 tries of restarting and password entries over and over and i finally get back on the net. This vastly irritating behavior by a device is simply unacceptable. For years DSL modems just work dialup modems just work routers work. Wifi devices do not. I've been waiting for decent wired internet to come to my home so i dont have to write crappy reviews of all the services i'm trying out of desperation. While i wrote this i was disconnected and had to run the constant relogs to get back in. .
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Review by bacchus101
member for 6.2 years, 103 visits, last login: 105 days ago
updated 2 years ago
- Portland,Cumberland,ME
- $80 per month
- about 1 days
- "Faster than Satellite with better responsiveness."
- "Data cap. Overage charges are ridiculously expensive."
- "If you are like me and don't have DSL/Cable/Fixed Wireless as an option, this will suffice."
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I purchased a Samsung 4G LTE hotspot (but can only connect via 3G from my location.)
I have great signal strength (usually around an 81 in the web interface) and see download speeds approaching 1.7MB/s and upload speeds near 900KB/s.
Overall, it is a good service when there are no other options (besides satellite/dialup.) It is expensive, but I need near broadband internet speed and thus am willing to pay the $80 a month (10GB cap) plus overage ($10 per GB.)
My connection has been reliable (except for the entire day when the Verizon network went down this week.)
I'd recommend this service for business use, but it is not a replacement for "real" internet in that the cap is so low, you can eat your entire daily allowance in mere minutes...
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 Review by lordpuffer
member for 8.6 years, 2469 visits, last login: a few hours ago
updated 2.1 years ago
- Rio Rancho,Sandoval,NM
- $100 per month
- (24 month contract)
- about 2 days
- "Great Signal Where I Live!"
- "Phone Has Been Giving Me Some Problems"
- "Good Service, But Problems With My Droid Pro"
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I had the iPhone with AT&T. I had pretty good service where I live. However, I got tired of the iPhone (which I do pretty quickly with a cell phone), and wanted to get the Droid Pro with Verizon. I liked it for it had the Blackberry type keyboard, and one of the latest Android OS's.
Well, I'm on my third Droid Pro. The first one just didn't work properly. The second one would re-boot by itself constantly. The third one was working fine, now it is starting to re-boot by itself. I can say though, that the Network is good, and I haven't dropped a call yet.
If the Droid Pro continues to re-boot by itself, I'm going to try to talk to Verizon to get the HTC Thunderbolt (when it comes out), at the new customer price. Whether or not they will let me, I'll have to see.
UPDATE: 3/17/11 I exchanged my defective Droid Pro for another new one. The Verizon store Manager was very understanding. I also purchased an extended battery. Now, this fourth one works fine.
UPDATE 3/25/11 After my 5th Droid Pro started re-booting by itself, VZ sold me the HTC Thunderbolt at a new customer price. Certain things didn't work properly on it (Tier 2 Tech Support told me it was defective, and to exchange it at a VZ store), the store would not exchange it, so I returned it and canceled my service.
Comments:
| | Bad Droids Just one question, when they replaced your unit(s) did they send new phones or "certified" replacements? | |
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Review by oneacn
member for 12 years, 939 visits, last login: 145 days ago
updated 2.5 years ago
- Polk City,Polk,FL
- $59 per month
- (24 month contract)
- "Pricing"
- "Verizon Customer Service Lies"
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Note:
This post will be posted in several areas of the internet to expose Verizon Wireless as a company that does not wish to play fair with their customers and is out to get money from every aspect possible and will even risk customer cancellation to get this job done.
World Of Warcraft in their attempts to fight account theft have implemented new security measures which effect verizon wireless customers without a static ip. Due to the nature of verizon's ip system bouncing from city to city to city users of the popular World Of Warcraft game who do not have a static ip address or an ip address that originates out of the same city every time will have to either A. Call Blizzard Daily to get their account unlocked or B. Purchase A Static IP address for the one time cost of $500.00 and they guarantee that you will never have this problem.
Due to the nature of this issue Verizon Wireless stands to lose a lot of money from customers who use Verizon Mobile Broadband as a way of connecting to World Of Warcraft and other blizzard games.
What do we as customers think about this.. I am actually on the phone right now with Verizon Wireless to cancel my service because I will find another company that will work with me to accomplish what I am looking to do.
Any other suggestions
Ken
you may e mail me at wings.tigers.wolverines at gmail.com it forwards to my PDA
TCP/Web100 Network Diagnostic Tool v5.5.4
click START to begin
** Starting test 1 of 1 **
Connected to: speedtest.umflint.edu -- Using IPv4 address
Another client is currently being served, your test will begin within 45 seconds
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 360.0kb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 1.67Mb/s
Your PC is connected to a Cable/DSL modem
Comments:
 justinAustralian
join:1999-05-28
New York, NY
kudos:7
IPv6
Business Connectiv..
Console/Handheld g..
Home/Office setup ..
Photos of Broadban..
| Unfair. Usually once you get a dynamic IP address it sticks around for a while. Are you saying that with verizon wireless the IP address changes constantly?
Secondly, I think this might actually be an issue for Blizzard to deal with. If they want to add security for changing IP Addresses, they should allow the player (who is paying a monthly fee, after all) to either disable the feature or loosen it so that IPs that stay within the same DNS name are not triggering the problem
It is unfair of you to paste every aspect of their service with a 0% rating when you have a unique and particular problem that is (to be realistic) created by Blizzard. | |
| | | | Re: Unfair. said by justin:Usually once you get a dynamic IP address it sticks around for a while. Are you saying that with verizon wireless the IP address changes constantly?
Secondly, I think this might actually be an issue for Blizzard to deal with. If they want to add security for changing IP Addresses, they should allow the player (who is paying a monthly fee, after all) to either disable the feature or loosen it so that IPs that stay within the same DNS name are not triggering the problem
It is unfair of you to paste every aspect of their service with a 0% rating when you have a unique and particular problem that is (to be realistic) created by Blizzard.
I agree with you 100%, to be fair, my Verizon Wireless as well as my AT&T broadband connect card's typically get reassigned new ip addresses every time I connect again.
But this review is very unfair because Verizon Wireless BBA service is designed and intended to provide mobile user's with web and email data experience. No where in their contract do they guarantee this will work with any online gaming. In fact I think they do have a clause saying that it may or may not work will online gaming namely due to latency but reasons like this.
Verizon in this case has fulfilled their responsibilities in providing a reliable connection to the web, from there it's the hosting server's webmaster's responsibilities to allow connections. This is 100% a WOW problem and not VZW and can happen with ANY connection it seem's like.
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2010 Ford Fusion Sport | |
| |  warwick
join:2009-06-05
Hollywood, FL | Further proof that WoW users are irrational and out of sync with reality. 
+1 | |
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| | Seems to be related to.. Seems to be related to a series of hacking events and blizzard did this to protect themselves and the user until the user figures out why they keep getting hacked.
As much as I have problems with Verizon Wireless, I have to say this review is unfair as it is more or less a negative review based on a bad experience with a 3rd party company. Being as it is, that third party company still allows me to play. This beef is with Blizzard and not Verizon
»Re: Authenticator | |
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Review by jdbob
member for 3.8 years, 1066 visits, last login: a few hours ago
updated 2.6 years ago
- John Day,Grant,OR
- $60 per month
- (24 month contract)
- about 4 days
- "Faster than our local DSL"
- "Cost"
- "Just glad it's available"
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Update 22 Sept. 2010:
I noticed that a download was going faster than I had expected the other day so I tried a new speedtest. New test showed a ping of 111 ms, download of 2.16 Mbps, and an upload of 0.63 Mbps. Quite an improvement from the 1 Mbps download speed before. I'm using a UM175 modem and CTR-350 wireless router.
Original:
The only option to dial-up here until 6 months ago was satellite. I had been using Tachyon commercial satellite since moving here in 2003, but it was slow (128K/64K) and it was limited to 1.5GB per month.
A few months ago our local telephone company (CenturyLink) started offering "Extended Internet" which is a euphemism for "we're too cheap to install a remote terminal" which is 256K/128K. The only good thing about it is the lower ping time and the ability to run servers without violating their T.O.S.
Tachyon's change in satellite later this month (and the old age of the equipment, originally purchased in 2000 for use in New Mexico) prompted me to look into Verizon.
I generally get around 800K-1000K down and 200-300K up so it's quite a bit faster than the third-world DSL service. I've reconfigured the internal network to use DSL for the servers, Verizon for general browsing and email, and to dump the satellite.
Since there has already been a 66 hour DSL outage I don't feel comfortable making it my only internet connection, so having two connections provides more reliability.
Comments:
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Review by ggultra2764
member for 5.6 years, 2095 visits, last login: a few hours ago
updated 2.7 years ago
- Cambridge,Washington,NY
- $59 per month
- (24 month contract)
- about 999 days
- "Large amounts of rural coverage, beats dial-up, great connection speeds."
- "The 5 GB monthly download limit, BroadbandAccess speeds make it tempting to go over 5 GB quickly."
- "Worth it if you are often on the go, but can be a problem if you use more than 5 GB in a month."
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For six months after I left college, I was desperately searching around for broadband Internet for my laptop. DSL and cable connections were tempting. But, they had no coverage in my area and TimeWarner Cable wanted me to cough up over $900 to get a cable out where I live which was way too costly for me, especially since I just got out of college. And I heard enough evil things about sattelite Internet so I didn't want to venture into their territory.
But while Christmas shopping for my family at Best Buy, I came across a Verizon Wireless salesman selling wireless USB modems. He was quite understanding of my situation and gave me plenty of information about Verizon's wireless Internet network, including the NationalAccess connections possible in places that couldn't normally get dial-up. Tempted, I subscribed to the network right on the spot and the cost for the USB modem was reduced since I now had a subscription.
Installation of the modem was simple enough once I installed the hardware for it on my computer via CD and setting up the modem for one of my computer's USB port. The installation of the modem only took me about 5 minutes.
As for connections, I can only get the NationalAccess connection out where I live, but the connection's quite good and I can get download and upload speeds 4 times faster than my old dial-up connection on AOL when I ran a speed test on the modem (120 kbps Down/ 123 kbps Up).
There are two major problems that I do have with Verizon Wireless's services though. First, would be the 5 GB monthly download limit. With my regular Internet use at college, I would normally use about 25 to 30 GB a month doing Internet browsing, video streaming, and peer-to-peer downloads using Bittorrent. My laptop only has about 25 GB of hard drive space so I can't overhaul my laptop with downloaded files as heavily as those with higher storage capacities for their computer. 5 GB is a bit limiting for what I would like to get off my new connection, especially since I can only get the NationalAccess connection from Verizon Wireless out where I live.
Second of course, would be the limitations of what you can do with Verizon's connection. Verizon Wireless's Terms of Service specifically state their service is only meant to be used for basic Internet uses such as Internet browsing and e-mailing. Peer-to-peer programs and video streaming, my two frequent uses of the Internet at college, are of prohibited use in their services and I've heard of enough folks who made the jump from Verizon to Sprint because they felt limited in what they could do online while with Verizon Wireless.
With both of these issues, I think Verizon Wireless has a poor preconceived notion of what they think all people like to do online much like sattelite Internet providers have with their Fair Access Policies.
If you live in the boonies, can't get DSL or cable out where you live, and can't stand dial-up or sattelite Internet, then Verizon Wireless could be for you. Just be prepared for a limited online experience if you like doing more online besides Internet browsing and e-mailing.
UPDATE (12/14/07): During the past few days, my area was hit by a series of snow storms. This obviously effected how good my connection was as both my download and upload rates had dropped into the lower-90 kbps on Thursday and my connection was at two bars most of the time up to early today. Right now, my connection is back up to three bars and my download rate improved from Wednesday's speed test.
UPDATE (4/6/08): It's been over four months now since I went on Verizon Wireless for an ISP. I can still only get NationalAccess connections here at my house and even with an antenna I bought for my USB modem, I can still only get NationalAccess. The only benefit with the antenna is an improved signal with my connection.
My Internet use during the week is normally close to or over 100 MB a day since I work most of the day and around 200 MB a day on weekends. A good chunk of my data usage comes from seeing videos on Youtube, frequent downloading, and updating my virus and spyware protection.
NationalAccess seems more of a blessing for me since videos and downloaded files do take time to load up on the 1XRTT connection of NationalAccess. I would be more tempted to use more of my monthly data if I did have BroadbandAccess capable speeds out where I lived which could give me problems thanks to the 5 GB cap VZW has set up. It would be better if they either gave higher data usage for the month or actually give Sprint a run for their money by actually offering unlimited data usage at a cheaper price.
Otherwise, the connection has been able to hold up very well and I rarely lose my signal. If VZW were to just lighten up on their Terms of Service and their monthly caps, then I could do more with the connection without worrying about my data usage.
UPDATE (4/8/08): I checked Verizon's Terms of Service today and it looks like they have lightened up on what you can use their connection for. Online gaming and streaming are now allowed. I still wish they can lighten up on their monthly caps.
UPDATE (6/2/08): I now have BroadbandAccess Rev. A coverage out where I live. After doing a speed test, I got 953 kbps down, 500 kbps up. While the greater speed is a great asset to me, now I'm gonna have to be more wary of how much I download since I can get things faster. I still think VZW should lighten up on their caps.
UPDATE (6/3/08): Speed tests came up with 831 kbps down, 397 kbps up. And the speeds I got from yesterday had me tempted to do some downloading which within an hour, I already used over 100 MB of my data usage. I've already used over 3 GB of my data usage for this billing period so far and it won't be for two weeks until my data account is reset for the next billing period. I see no reason to having such a large amount of download speed if I have such a small monthly cap put on it which is why I could deal with NationalAccess easier since it took me longer to get stuff downloaded.
UPDATE (7/13/08): As of Friday, I went over my 5 GB cap yet so far I haven't been throttled which must mean my area isn't too reliant on the wireless tower near my house. And topping off the fact that I signed up for VZW back in December of last year, I also don't have to worry about overage fees so I'm in a bit of a lucky situation at this moment. But, this doesn't change my criticism of being wary of Verizon's caps, especially if you got a contract with them after March of this year. Latest speed test results are 778 kbps down, 380 kbps up.
UPDATE (9/18/08): I got my bandwidth throttled last month from using 8 GB in a month due to the fact I'm currently unemployed. I have heard rumors that those with an 'unlimited' account can use up to 7 GB in a month before having their speed throttled which could explain why the two months I went over 5 GB didn't get me throttled. I'm now back at full speed as of today. Latest speed test results are 1035 kbps down, 388 kbps up.
UPDATE (12/2/08): It's now been just over a year since I first made my contract with VZW. I've been throttled for a second month since I used nearly 8 GB in two consecutive months which goes to show where a tight monthly cap can get you while bored and unemployed. But of course, I don't have overage fees to worry about since I'm still on an 'unlimited' contract. As far as my connection is concerned, it still holds up well in most circumstances. I've had occasions where I can't connect to web sites or lose my connection due to heavy weather. But, this is expected since it's a wireless connection after all.
I am hoping within the next year that VZW loosens up on its tight caps before I have to renew my contract. It would be a pain to have to pay overage fees just because I decide to go giddy on watching Youtube videos one night in a single sitting.
I've even heard that T-Mobile offers a 10 GB cap or unlimited data usage with its customers which seems far more flexible than what I'm getting out of VZW. Too bad there's no T-Mobile coverage out here. Otherwise, I would consider jumping WISPs once my contract with VZW expired if Verizon still doesn't loosen up on caps.than
UPDATE (6/9/09): It's been over 18 months now since I first got on a contract with VZW. Connection still holds up well and I'm still not happy with the 5 GB bandwidth cap. While it does look like VZW's easing on its overage fees, the price is still costly for my regular monthly usage being between 7 and 8 GB. I still don't have to worry about overage fees for another 6 months since my contract is still on VZW's old terms. But I'd like something more better than paying over $100 in overage fees every month if I choose to renew my contract with them.
UPDATE (9/3/2010): Still on VZW and I've been on my old contract for nearly 3 years meaning I can now jump ship whenever without being charged an ETF. Being unemployed's led me to make more use of my Internet connection with me normally using 10-11 GB a month which has led to my connection speed getting throttled every other month. Connection still holds up well in most situations, despite frequent throttling. Unless VZW learns to not be so tight with their caps (doubtful!) or I find similar/ faster Internet speeds at a better price (unless I escape from the boonies, fat chance for another 3-4 years when LTE is deployed), I plan to stay on my grandfathered contract where I don't get charged overage fees for as long as possible.
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Review by sswheeler06
member for 5.6 years, 32 visits, last login: 295 days ago
lodged 2.8 years ago
- Carlisle,Warren,IA
- $59 per month
- (24 month contract)
- about 1 days
- "Free hardware"
- "Connection drops, price and caps"
- "It will do for now."
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I live in the country and this is sorta the best thing now. I get decent speeds, seem to be better than satellite, but I do have a lot of drops. I am past my 2 year contract and I really don't want to get new hardware and sign a new one. I am a little curious to see how WildBlue will do when the new sat is launched and see if they can compete with DSL and so forth. that is what their claim is. So we will see.
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Review by reddog4321
member for 2.9 years, 2 visits, last login: 2.7 years ago
lodged 2.9 years ago
- Olney,Montgomery,MD
 Business customer- $60 per month
- (2 month contract)
- "You can get fast internet access from the road"
- "Gouge rates for going over 5Gb. Get very slow connections at times, including when in a high speed network area!"
- "Its probbaly the most available service but be careful you are not gouged going over 5Gb"
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This service will keep you connected. When it works well you get very fast service. Not DSL fast but good enough. However I find myself in areas, where the EVDO network is available but get horrible connection speed. For examplem, Internet Speed Test any where from 250ms to 750ms. .57Mbs down and .11Mbs up which is just terrible and renders it useless as even most webpages take too long to load.
The 5Gb limit is enforced with absolutely absurd rip off rates. Fall asleep at the switch and just leaving it on overnight might run up a bill in the thousands of dollars. It is no where near VZW's cost, so they are basically gouging their customers.
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