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Review by (hidden by request)
(review was emailed from domain msn.com)
lodged 2 years ago
 Midlothian,Chesterfield,VA
 $65 per month- (48 month contract)
 "Speed, reliability" "CUSTOMER SERVICE, cost" "Wish there was an alternative."
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Good speeds, good reliability, both MUCH better (technically) than Comcast which I had for several years. However, the Verizon customer service is unimaginably bad. Incredibly bad. If there was a viable alternative to Verizon I'd take it in a minute.
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Review by bacchus101 
member for 6.2 years, 103 visits, last login: 106 days ago
updated 2 years ago
- Portland,Cumberland,ME
- $80 per month
 about 1 days- "Faster than Satellite with better responsiveness."
- "Data cap. Overage charges are ridiculously expensive."
- "If you are like me and don't have DSL/Cable/Fixed Wireless as an option, this will suffice."
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I purchased a Samsung 4G LTE hotspot (but can only connect via 3G from my location.)
I have great signal strength (usually around an 81 in the web interface) and see download speeds approaching 1.7MB/s and upload speeds near 900KB/s.
Overall, it is a good service when there are no other options (besides satellite/dialup.) It is expensive, but I need near broadband internet speed and thus am willing to pay the $80 a month (10GB cap) plus overage ($10 per GB.)
My connection has been reliable (except for the entire day when the Verizon network went down this week.)
I'd recommend this service for business use, but it is not a replacement for "real" internet in that the cap is so low, you can eat your entire daily allowance in mere minutes...
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Review by tho01
member for 7.3 years, 117 visits, last login: 145 days ago
lodged 2 years ago
- Fremont,Alameda,CA
- $50 per month
- (24 month contract)
- about 1 days
- "4G LTE is fast, sometime 20 Mbps download, 10 Mbps up"
- "Sporadic slowdown, seems to drop packet or misroute."
- "5GB / month limit means it can't replace your home DSL or cable modem"
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Just got a Samsung MiFi hotspot runnning 4G LTE. Easy to use and pretty fast. But at random interval, web page would not load, or only load partially. Not sure if it is dropping packets or their backend routing has problem, as reload of the page often resolves the problem. $10 cheaper than previous plan, so I hope Verizon fix the problem soon.
Not sure why, speed test would varies between 5 Mbps to 20 Mbps (with same server). If they can keep the speed consistent, it would be really nice 
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Review by Makoto
member for 3.9 years, 20 visits, last login: 2.1 years ago
lodged 2.1 years ago
- Mineral,Louisa,VA
 Business customer- $30 per month
- (24 month contract)
- about 1 days
- "The 3G coverage is great"
- "Unlimited data is no longer unlimited."
- "It's the best of the worst."
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I guess I'm a little jaded right now, but verizon is throttling my bandwidth because I have downloaded more than 10GB of data in one month. I use my phone all of the time for doing deliveries for my business, I watch youtube at home, and I download games. Some of the games on the google market require you to download 1.5+GB of data. They encourage you to use wifi to download it, but I don't have wifi because I live in the middle of nowhere and verizon is too cheap to run a DSL extender an extra 2 miles to my neighborhood.
My three options are verizon wireless, hughesnet, and 56k. I hate my life. I guess I have to move to have decent internet because there isn't a single competent provider who can supply unlimited data for those of us who need a lot of data.
Also, tech support is always hit and miss. Last time I called, the guy tried to get me to buy a $250 signal extender and then he basically said I should use a different company. This time the guy told me that I was being throttled and that he could change my number to get around it but it wouldn't last long.
They throttled me to 7kps, but only at home. At work, I have plenty of bandwidth, so if I have to do a delivery near my house, my internet cuts out and my GPS doesn't function properly. If you're going to throttle bandwidth then at least have the decency to give the minimum required for functionality. I literally have no other options here or I would have a real ISP. If 4G doesn't meet my expectations, I'm going to have to move.
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 | | Life Sucks What about cable? 10 gig a month is a lot for Wireless. If unlimited goes away you'll be spending a lot for service. 4G is not the answer. You will still have the same data limit, you'll just get there faster. Also, since you are out of the house a lot, do all your downloads at a free wifi location. It will cut your data over 3G usage. | |
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 Review by jlsamsel
member for 6.7 years, 3030 visits, last login: 2 days ago
lodged 2.1 years ago
- Rogersville,Hawkins,TN
- $65 per month
- (24 month contract)
- about 2 days
- "Stable and 'fast' connection"
- "Expensive compared to DSL's price for level of speed"
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I've gone through dial-up, ISDN and Satellite (both dial-up return and system return). When I had DirecPC in the olden days, it worked really well on downloads (upload was limited to dial-up) buuuut that was then and no use talking about it anymore. Starband didn't need a phone line but it would have been an improvement from what it actually offered. ISDN was flaky, lots of problems with Bellsouth/AT&T's lines.
Now on Verizon's Wireless Broadband. Started with tethering (by USB) my Incredible but couldn't keep a good signal. Ordered a MiFi 2200 to place in a window (and a wireless G adapter from Amazon). I can usually keep 4 out of 5 bars of signal (was worried once everything began to bloom but it's holding on quite nice).
I have the $80 package but also receive a discount from employer that makes it run $65.10. I've only used 5GB of data in my heaviest month (out of 10 allowed) so that hasn't been a problem. I have 5 electronics 'connected' to the Mifi...computer, ipod, Blueray player (for updates..haven't tried to order a movie over it) Wii, and I use data for the Incredible when it doesn't have a good signal on it's own. The Mifi is very handy without being overrun with cords!
Just ran two speed tests on different servers and these are the results:
588 Kbps 777 Kbps
833 Kbps 765 Kbps
...and looking over my test history the download average is probably in the 500's. Upload is higher! LOL I'm not a super heavy user...all's I know is that my connection is alot snappier than what it used to be! I wish I could get DSL or cable, but this suits me for now!
Thanks for taking the time to read!
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 Review by Jackarino
member for 6.4 years, 1219 visits, last login: a few hours ago
lodged 2.1 years ago
- Allendale,Bergen,NJ
- $100 per month
- (24 month contract)
- "4G LTE, Quality"
- "4G in select areas for now"
- "Great provider! #1"
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I am very satisfied with Verizon Wireless. I have had TMoblie, Att, Cingular, Nextel, and Sprint. I have to say, of all of the carriers I've had, this is by far the best. I have a 2 line 700min talk/text plan with a iPhone and a Thunderbolt. 4G LTE is like having a residential tier of internet in your pocket with out any congestion. Even when i'm on 3G its very good. The only downside is that 4G is still fairly new and not available everywhere yet. Call quality is excellent everywhere I go. I am getting a much better deal then i got on ATT. Verizon is the way to go!
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 Review by quatra
member for 9.9 years, 2421 visits, last login: 91 days ago
updated 2.1 years ago
- Matthews,Mecklenburg,NC
- $50 per month
- (24 month contract)
- about 1 days
- "Nationwide coverage"
- "coverage is not perfect - slow and unreliable in some areas"
- "Good 3g wireless but not good enough to give up your cable/dsl landline"
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While it mostly gets local use around town I do sometimes take it across country with excellent results. Even driving through the mountains of west virginia it's working 98% of the time. Where I am right now I have 80ms latency which is about as good as it gets. Normally I would expect around 60-200ms latency (wiht a perfect signal) and of course when you are in a bad area 600+ and packet loss is to be expected. If you are unlucky enough to be in a bad spot you are pretty much always within a mile of a spot that you can get enough connection to send/receive email.
BTW - If you haven't had the pleasure of dealing with tech support I have contacted them for several reasons and always get to talk to someone right away.
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Review by pabster
member for 11.4 years, 1216 visits, last login: 1.1 years ago
lodged 2.1 years ago
- Waterloo,Black Hawk,IA
- $50 per month
- "Fast (enough), Great Coverage, No Contract"
- "Very pricey."
- "If you need fast mobile broadband, it's a winner."
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I'm using a Verizon MiFi 2200 I purchased separately and using the 1GB/mo prepaid plan for $50. I know it isn't the best value $ wise but there's no contract and I can shut it off for a cycle here and there if I really don't need it.
I've tested Verizon service all over the country and it is remarkable how good the coverage is. I've yet to not be able to get online anywhere I've been, including some very remote areas. Speed varies but overall it is as fast as a basic DSL connection but mobile and I can hook up all my devices anywhere, anytime. It's fantastic.
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 Review by lordpuffer
member for 8.6 years, 2471 visits, last login: a few hours ago
updated 2.1 years ago
- Rio Rancho,Sandoval,NM
- $100 per month
- (24 month contract)
- about 2 days
- "Great Signal Where I Live!"
- "Phone Has Been Giving Me Some Problems"
- "Good Service, But Problems With My Droid Pro"
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I had the iPhone with AT&T. I had pretty good service where I live. However, I got tired of the iPhone (which I do pretty quickly with a cell phone), and wanted to get the Droid Pro with Verizon. I liked it for it had the Blackberry type keyboard, and one of the latest Android OS's.
Well, I'm on my third Droid Pro. The first one just didn't work properly. The second one would re-boot by itself constantly. The third one was working fine, now it is starting to re-boot by itself. I can say though, that the Network is good, and I haven't dropped a call yet.
If the Droid Pro continues to re-boot by itself, I'm going to try to talk to Verizon to get the HTC Thunderbolt (when it comes out), at the new customer price. Whether or not they will let me, I'll have to see.
UPDATE: 3/17/11 I exchanged my defective Droid Pro for another new one. The Verizon store Manager was very understanding. I also purchased an extended battery. Now, this fourth one works fine.
UPDATE 3/25/11 After my 5th Droid Pro started re-booting by itself, VZ sold me the HTC Thunderbolt at a new customer price. Certain things didn't work properly on it (Tier 2 Tech Support told me it was defective, and to exchange it at a VZ store), the store would not exchange it, so I returned it and canceled my service.
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| | Bad Droids Just one question, when they replaced your unit(s) did they send new phones or "certified" replacements? | |
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 Review by jmdomini
member for 13 years, 4895 visits, last login: a few minutes ago
lodged 2.1 years ago
- Sycamore,Dekalb,IL
- $60 per month
- about 5 days
- "Faster and more reliable than Frontier DSL!"
- "A bit more expensive then cable, upload speed a little slow."
- "Works well and is the best option available in my area at this time."
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I live in a rural area that was previously a Verizon market that was transferred to Frontier. It has been a downward spiral since they took over last year. During peak times, speeds were getting down to near dialup. Comcast service recently became available, however going that route would have required trenching cable some distance. Cost prohibitive and too much trouble.
That left mobile broadband as my only option. I decided to go with Verizon Mobile Broadband via Millenicom. The plan I chose is $59.99 a month with a 20GB cap. Service is provided by Verizon hence my reason for posting this review under Verizon Wireless Broadband. The order process was a little rocky, my wonderful Frontier DSL connection dropped during the order process the first time around. My credit card was charged but the order never actually went through. I had to place a new order from scratch. The duplicate charge was credited back however the next day after emailing Millenicom's billing department. A Novatel MC760 was provided and I'm using it with a Zoom 4501 3G router to integrate it with my home network.
It's been about two weeks so far and I'm very happy with the service. Web sites load very quickly and I can even watch streaming media like Youtube without it constantly breaking up. Something I couldn't do on Frontier for a long time.
My only real complaint is with the price. It's much more expensive then Frontier DSL, and about $10 more expensive then Comcast (cable run issue aside). However being able to take the USB dongle with me when I'm traveling is a big plus!
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