Review by webbarcana
- Location: Sylvania,Lucas,OH
- Cost Contract price not specified.
Bad "Reseller, high price, bad reliability, middle man, bad technical support"
Overall "Do not use. Go straight to the vendor."
I am a administrator for a company in the area and I can say that I am extremely displeased with their service, price, and support.
We are currently leasing a T1 from ISCG for approximately $750 a month which actually comes from Buckeye Telesystems.
When we had problems they told us to just restart our router which we have been doing for weeks. After insisting that it wasn't our router they opened up a trouble ticket. A trouble ticket to Buckeye Telesystem. After 4 hours of waiting, Buckeye finally located a problem with a DS3 on ISCG's side. They moved us to a different fiber port and now we are ok.
Buckeye will be correcting ISCG's issues for the next 3 nights. I am surprised that they didn't notice this issue in the first place.
It sure makes that hefty price worth it! NOT. Go straight to Buckeye instead.
member for 12 years, 28 visits, last login: 7.4 years ago
lodged 7.4 years ago