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 Review by jstone00 
member for 7.6 years, 84 visits, last login: 154 days ago
updated 1.2 years ago
 Fortuna,Humboldt,CA
 Contract price not specified.  "Rock-solid service" "High price" "Only reliable service"
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Here in Puerto Vallarta we currently have 3 choices of ISPs...the 2 television cable companies and the phone company, TelMex. I have tried all three, and Temex's service, which is branded as Prodigy Infinitum, is by far the most reliable. Although it is expensive (about $49 US a month including taxes) it is the only reliable service.
Update: 2 years later it continues to be reliable.
Update: April, 2010 TelMex has doubled my speed, from 1 Mbps to 2Mbps. Actual download speed is about 1.85Mbps; upload is .30Mbps. Service continues to be stable with infrequent outages. Price has remained the same...about $37.00 US per month. BTW, vicks_wedge, although my home is in Fortuna, CA, I spend time in Puerto Vallarta, MX. Look before you leap.
As of 10/29/2010 service continues to be reliable, and the old company supplied 2-wire modem/router is still going strong. Monthly cost of telephone and internet combined is approximately $47 dollars, depending on the peso-dollar exchange rate.
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Review by MIXZ1
member for 11.1 years, 3081 visits, last login: 1 days ago
updated 1.6 years ago
- Mexico
- $49 per month
- (12 month contract)
- "Reliable as a rock. No downtime at all."
- "Expensive compared to US providers. 4K tier is now 50 USD a month."
- "In response to competition from a new ISP, MegaRed, Telmex has doubled speeds without raising prices. Hooray for competition."
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I log in at DSL reports as MIXZ1. I live in Cancun, Mexico and the ONLY
ISP is Prodigy Infinitum, which is actually an arm of Telmex, the virtual telephone monopoly in Mexico.
2K service has been doubled to 4K at no cost to the customer. There is a gradual doubling of speeds at no cost to all customers. Lately they have been giving away Huwei EchoLife HG520b series modem/wireless routers as an upgrade. are fairly good, with no drops and steady performance.
Service is expensive by US standards. Reliability is excellent Support has gotten much better and is needed very infrequently,
I continue to benefit from an early promotion. The recent doubling of speeds with no price increase means I am now at a 4k tier for my early signing rate of $49. New signups will pay around $100. At the moment with the strong dollar against the peso, these prices are actually lower. Frequent promotions will lower prices.
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Review by sdiego
member for 11.7 years, 1523 visits, last login: 13 days ago
updated 1.7 years ago
- Tijuana
- $100 per month
- (12 month contract)
 about 5 days- "For the most part the speed is consistent"
- "Takes forever to get something fixed"
- "Only choice in my area"
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The Speeds are consistent, Both Up and Down. Don't have any other choices in our area.
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Review by sdiego
member for 11.7 years, 1523 visits, last login: 13 days ago
lodged 4 years ago
- Tijuana
- $100 per month
- about 6 days
- "Works Great most of the time"
- "Bad Customer Service"
- "Expensive but Don't have other choices in this area of Tijuana"
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I had perfect service for over two years. Dec 4, 2007 my speeds slowed down, and after about 6 weeks of complaining they finially fixed something somewhere. Customer Service is Really bad, as they know we don't have a choice in this part of Tijuana. Telnor really needs to get with the 21st Century. I am paying about 110 dollars for 4 meg.
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Review by musicima
member for 5.5 years, 81 visits, last login: 1.4 years ago
lodged 4.5 years ago
- 27200
 Business customer- $94 per month
- (12 month contract)
- about 14 days
- "not as bad as the other few providers"
- "virtual monopoly, very expensive, Static IP will set you back another $94 per month, terrible speed after rain"
- "would love to change provider, but there are no other viable opcions"
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Cable is the only other option for 'broadband' but their service is worse than Infinitum's. It's incredible that we still have to pay a huge monthly fee to get a static IP address. When it rains, service crashes very regularly. When you call tech support you'll first have to go through a one hour test procedure before they'll actually want to open a report.
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Telnor/Telmex
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