dslreports logo
site
spacer

spacer
 
    ISP Rolodex Intro Local ISPs Members U-Verse FiOS FiOS Soon
spc

spacer




how-to block ads



SHENTEL page on DSLReports
Six Month Rating Unavailable
More reviews are required before ratings can be averaged

Reviews:
bullet 7 reviews (4 good) (1 bad)
bullet Submit a review by email click here
bullet login for new review notification feature

Review by im_dave See Profile

  • Location: Forest,Bedford,VA
  • Cost: $39 per month
Good "Seems like i see the service go offline about once per year for about 5-10 minutes. I can live with that. "
Bad "over the past 10 years, it's be exactly the same speed for a bit more money. A speed bump would be nice."
Overall "No frills, rock solid service. No idea if sales or tech support are any good. Never used them."
Value for money:

Having been at the same address since 2003, the local cable provider has changed hands twice since as of May/2014. The second company, Jetbroadband, made some good infrastructure updates that stopped the signal from dropping whenever we got a heavy rain. No noticeable change on my end since Shentel picked up this area other than the name of the recipient of automatic monthly payment.

All of my TV watching is done through streaming. Each of 3 TVs has a roku on it. Even being a binge streamer, I'm generally under 150 gb/month with a cap of 200 on my 5 mbps plan. At 5 mbps, I can comfortably watch netflix through the roku while surfing or gaming.

member for 205 days, 2 visits, last login: 119 days ago
updated 205 days ago

Comments:

Review by vanquish26 See Profile

  • Location: Clarksville,Mecklenburg,VA
  • Cost: $100 per month (12 month contract)
  • Install: about 3 days
Good "Paying for 25Mbps Down 4 Mbps Up. I live in a 1200 person town and very happy with service"
Bad "DNS never stable. I use Googles DNS IP's 8.8.8.8 8.8.4.4"
Overall "Great. Fastest service offered in my area."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

Great service for Internet. Customer service is very nice. No outages in 2 months so far. New models of modems for high speeds.

member for 2 years, 0 visits, last login: 2 years ago
lodged 2 years ago

Comments:






Review by NattyBrarian See Profile

  • Location: Beaufort,Beaufort,SC
  • Cost: $90 per month
  • Install: about 5 days
Good "No contract, fairly affordable"
Bad "CRAPPY Internet speeds! Monopoly - only option at my apartment complex"
Overall "Irritating, but it's my only choice"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

My biggest gripe is that the fastest internet speed available to us here in an apartment complex in SC is 1.5 Mbps. It is ridiculously slow!! We have no other options for internet service except for the very expensive satellite internet via Dish or DirecTV. This a bare-bones re-selling of a dish service, which I'm sure my apartment complex gets a kick-back for. They make you think you're getting cable internet, but it's really only DSL, and you get to pay $5.00/month for the cheap "modem." I'm SO irritated by the slow internet, and beyond frustrated that they don't at least offer a 5 Mbps service/option by now. Ghetto. We're stuck with some no-name company located in another part of the country.

member for 2.5 years, 0 visits, last login: 2.5 years ago
lodged 2.5 years ago

Comments:

Review by ford8nlover See Profile

  • Location: Ansted,Fayette,WV
  • Cost: $117 per month
Good "Fast Internet, HD Channels, Affordable, No contract!"
Bad "None"
Overall "Cheaper than Fronteir, Very Satisfied"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

My Other Reviews

·exede by ViaSat
Previously had Frontier DSL, Phone, And TV for $200+ per month. With Shentel I'm paying $117 for 6 Mbps Internet, Unlimited Home Phone, And 3 rooms with tv. Bottom line is dump frontier and switch to shentel!

member for 4 years, 132 visits, last login: 1.9 years ago
lodged 3.4 years ago

Comments: