how-to block ads
|
next review in page
Review by goshrx 
member for 3.1 years, 5 visits, last login: 2.5 years ago
updated 2.5 years ago
 Anchorage,Anchorage,AK
 $89 per month "Excellent customer service" "Could be even faster I suppose" "Very good value"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I was one of the first dozen or so GCI cable modem customers when those came out. Speeds were great, but their customer service was always horrible, whether it was for internet, or cable tv. But they were, I think, the only game in town for broadband. After about 6 months (when my neighbors had all signed up as well), I noticed that the good speeds I originally enjoyed were now a fraction of that. Every night, after folks came home from work, the net got slower and slower and slower. That's because with GCI, you share the bandwidth with your neighbors. When I moved out of that apartment and bought a home in 2004, we switched to ACS for phone and internet, and I've never looked back. In fact, I've had the same dsl modem since then (grey Nortel box, I don't know if that's still what they use but I'm guessing not). Original speedtests show that I'm getting about 600kbps down and 240 kbps up, for $49/month bundled with phone (total bill is around $81/month). I think that's an excellent deal, and it hasn't changed since 2004. Big fan of ACS here, but I do wish, like everyone else, that speeds were faster to allow for high def streaming.
Update Nov 2010: Just upgraded to ACS 3mbps package. Voila! Much faster now! Streaming on Netflix/xbox is NOT a problem. Sweetness! $89/month including landline phone with bells/whistles and 100min out of state.
Attachments:
Comments:
 | next review in page (previous review)
Review by JuneauDave
member for 3.4 years, 2 visits, last login: 3.2 years ago
lodged 3.4 years ago
- Juneau,Juneau,AK
- Contract price not specified.
- "inexpensive compared to competition"
- "very very slow installation"
- "If you don't mind long waits on account changes, then it's a good choice"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I was told when I inquired about service before Thanksgiving that it would take 5 business days. It's Dec 9 and I am still waiting. They are not above flat out lying about installation times. On business day 6, I was told someone has started working on the order.
Comments:
| next review in page (previous review)
Review by NiteRider_AK
member for 3.9 years, 1 visits, last login: 3.9 years ago
lodged 3.9 years ago
- Fairbanks,Fairbanks North Star,AK
- $89 per month
 about 2 days- "Consistently fast download speeds"
- "average upload speeds"
- "I would recommend this service to anyone"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I was originally on GCI cable but the download speeds would fluctuate widely based on time of day. ACS is much more consistent. Download speeds aren't great, but DSL is more focused on download anyway. Great service.
Comments:
| next review in page (previous review)
Review by (hidden by request)
(review was emailed from domain alumni.caltech.edu)
lodged 4 years ago
- Anchorage,Anchorage,AK
- $69 per month
- (12 month contract)
- "Reliably delivers speed promised"
- "Certain sites and types of data are slower than normal (e.g. YouTube)"
- "Very acceptable"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
ACS Alaska Communications DSL review.
I have the 1 mbs/320kbs service. Overall, very good response. Full
speed consistently when downloading linux updates and other large file downloads. Very spotty performance when going to popular sites like YouTube.
Skype video works well.
ACS is the only service in Alaska that allows unlimited downloads without some
high surcharge or special bundled package.
Price of $69 per month is typical for Alaska. Bundle discount is $30.25
reducing cost to $38.75 per month.
Comments:
| next review in page (previous review)
Review by alaskauairy
member for 4.3 years, 5 visits, last login: 3.5 years ago
updated 4.3 years ago
- Anchorage,Anchorage,AK
- $80 per month
- (12 month contract)
- about 900 days
- "If you know how to check your home wire I think it might be good fast internet"
- "Support does not tell you to hook your modem direct to the outside line (take your home wire out of the connection then run ...."
- "Support is abused quite abit so sorry, and some people could fix there own."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I think some acs consumers should plug their modem direct to the outside phone jack with a short phone wire then plug router direct, then try The connection and see if that does not get you the speed you need, (when taking you home wire out of the connection I think I would not use any line filters or surge protectors as in my case the surge protector in the line was a large problem with my poor connect , possibly the whole problem. So all those people that would like their full speed without waiting for support should try this.
Comments:
|
|
