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Review by therabbit389 
Posted: 54 days ago
member for 1.9 years, 3 visits, last login: 1.8 years ago
 Lexington,Fayette,KY
 $25 per month
 about 7 days
 "Cheap!!!"
 "NONE"
 "just like windstream but less expensive"
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Took 7 days to get my number switched from windstream, changed my modem for a voip one free of charge and hooked all my jacks up to it. easy as could be
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Review by promike
UPDATED: 177 days ago
member for 6 years, 958 visits, last login: 2 days ago
Latonia,Kenton,KY
$37 per month
about 7 days
"Everything works great"
"Cost is 50% more than advertised"
"I'm switching to CityNet"
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Very happy with phone service and installation. I found that the caller ID is out of date because of the data base they subscribe to. Service included a free RCA modem with battery backup built in.
The $25 adveretised price is a lie. First of all there is a $6 per month line charge. Then add in the 911 charge and taxes and you are over $37, about 50% more than advertised. I'm in the process of switchig to CityNet.
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 Review by jmelcher
UPDATED: 317 days ago
member for 2.6 years, 329 visits, last login: 3 days ago
Evansville,Vanderburgh,IN
$32 per month
about 7 days
"Excellent quality, cheap $25/mo"
"Unable to fix simple problems"
"Great product at a great rate, but you get what you pay for!"
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I was very pleased to hear that the quality of the conversations is just like a traditional land line from AT&T. My primary reason for switching to Insight Phone was due to lack of e911 support from Viatalk (no information showed up when calling 911).
Although, after having Insight Phone for just 4 weeks, I switched back to Viatalk. It seems that Insight had given me a number that had recently been terminated by a customer who was being hounded by debt collectors. Since I now had that number, I was getting all the calls. Insight only allows for 10 numbers to be blocked, and there many, many more than that calling. They also could not fix my caller ID to show my name/address. After calling 2 times a week for 4 weeks, I gave up on them ever fixing my caller ID. Test calls to 911 revealed that the former customer's name/address was showing up - not mine, rendering 911 useless - about the same as with VOIP. If they can't fix something as simple as caller ID, I was not comfortable with them being able to fix bigger problems.
So, since VOIP was cheaper ($14) than Insight ($26) and had more features, VOIP won, and I canceled Insight Phone.
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Review by silberj
UPDATED: 334 days ago
member for 1.7 years, 6 visits, last login: 46 days ago
Radcliff,Hardin,KY
Contract price not specified.
"I don't know"
"It's not available"
"It should be available, if I have to watch commercials for it, but can't have it, it's wasting my time."
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It is not available it Radcliff, KY, and that is a shame. This is a one horse town for phone service and I would sure like the alternative. Insight doesn't have a problem advertising it here, but has no disclaimer whatsoever that it isn't even available, and that's a shame
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 Review by Randy
UPDATED: 1.1 years ago
member for 2.4 years, 738 visits, last login: a few hours ago
Springfield,Sangamon,IL
$45 per month
about 5 days
"The call quality was superb compared to other voip providers"
"They seemed to have way more taxes than the other voip providers"
"It was worth it for the time I needed it."
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I ordered two phone lines with Insight. They sent a tech out to exchange my old modem to the new one for the phone lines. The tech took all of like 10 minutes since all he had to do was swap the modem out and test the lines. The call quality was great, and the service was reliable. I was kind of shocked when I got the first bill, and I was charged $20+ in taxes. I had used other VOIP providers before and wasn’t billed nowhere near that amount of taxes. I ended up using Insights Phone service for about 2 months and decided I really didn’t need it anymore since I was using my cell phone for everything, but faxing which I can live without.
My recommendation is if you’re going to use the phone often itll be worth it.
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Insight VOIP
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