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Review by promike 
UPDATED: 63 days ago
member for 7.2 years, 1099 visits, last login: a few hours ago
 Latonia,Kenton,KY
 $37 per month
 about 7 days
 "Everything works great"
 "Cost is 50% more than advertised"
 "I'm switching to CityNet"
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Very happy with phone service and installation. I found that the caller ID is out of date because of the data base they subscribe to. Service included a free RCA modem with battery backup built in.
The $25 advertised price is a lie. First of all there is a $6 per month line charge. Then add in the 911 charge and taxes and you are over $37, about 50% more than advertised. I'm in the process of switching to CityNet.
Now using "Ooma" with excellent results.
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Review by twh1791
Posted: 243 days ago
member for 1 year, 25 visits, last login: 97 days ago
Louisville,Jefferson,KY
$52 per month
about 3 days
"No LD charges at all"
"Sometimes have problems receiving faxes"
"slightly higher than average price for good service"
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Service: Insight Phone 2.0 w/ Insight as LD & LT provider (free long distance)
Web-site: 3 = have never used
Ease of installation: 4 = just plug a phone line into the jack on the back of the cable modem
Call quality: 4 = I have never heard static, but very very infrequently hear drop outs
Reliability: 3 = It's great as long as your cable modem is great
Tech support: 4 = I think I've only called about the phone service twice, and they were quick to answer my questions and fix my problems, once I navigated through their system
Value for money: 2 = I believe there are several other land line options out there that are cheaper, but I'm not so sure about their customer service quality
Cost:
40.00 - service
2.87 - UCC
6.50 - Line charge
0.79 - Local 911 charge
2.31 - state and local tax (~4.6%)
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52.47
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Review by silberj
UPDATED: 2 years ago
member for 2.9 years, 6 visits, last login: 1.2 years ago
Radcliff,Hardin,KY
Contract price not specified.
"I don't know"
"It's not available"
"It should be available, if I have to watch commercials for it, but can't have it, it's wasting my time."
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It is not available it Radcliff, KY, and that is a shame. This is a one horse town for phone service and I would sure like the alternative. Insight doesn't have a problem advertising it here, but has no disclaimer whatsoever that it isn't even available, and that's a shame
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Insight VOIP
