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Review by nairforyou
Overall "Please try to provide services properly atleast on the first day"
- Location: Des Moines,Polk,IA
- Cost: $29 per month
Hi Today I ordered mediacom internet services and had a scheduled appointment. The person came in at the proper time but was in some kind of hurry.
My order on the phone was for Internet service. Cost quoted to me was 19 $ no modem. They didn't mention whether it is broadband or Wifi. After coming to the appartment he said the modem that I have cannot be used as its configured with some other service. I have been using this modem since 2 years with different services and never heard of this kind of issue.
So they gave me their modem and asked me to use that and said its covered in the services. He mentioned that as you have asked for only broadband i will do that for you but if you want wifi then you need to call in and I will come tomorrow to fix it and he left.
So having heard this I called up the customer service and they told that the modem is included in the service and the monthly cost is 25$ and if wifi is required it will be additional 3 $.
This is seriously frustrating, first they didn't took the order properly and now they are saying the modem will not work.
Worst experience in the first day itself with this service.
I will not recommend anyone mediacom, if at all there are other options available.
member for 229 days, 0 visits, last login: 229 days ago
updated 229 days ago
Review by OakThrower
Good "Quick Installation"
- Location: Apo,AP
- Cost: $34 per month
- Install: about 2 days
Bad "Expensive for the actual speeds"
Overall "Only thing availabe on my side of the island, and better than dial-up"
|Pre Sales information:|
Value for money:
Only took them two days to come install, but after installation I couldn't connect because the mac address for the cable modem hadn't been unlocked. So it took another day to actually get online. Pay $35 a month for the service and had to pay a $25 install fee.
member for 10.5 years, 2375 visits, last login: 67 days ago
updated 6.5 years ago