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 Review by adisor19 
UPDATED: 2 years ago
member for 5.1 years, 1772 visits, last login: a few hours ago
 Brossard,QC
 $40 per month
 about 6 days
 "Unlimited, consistent speed, farely reliable"
 "BAD BAD ping times with their old Hybrid brand modems"
 "Decent alternative when DSL or cable is not available"
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Had been using their Look phone modem upload and high speed download from 1999 - 2002. I then got their full wireless MMDS Hybrid modem and the upload became more decent. Problem is, their pings are horrible at least with the Hybrid modems. Pings are up there in the 200 - 300ms which makes online games quasi impossible to play.
Look have recently switched off their Hybrid system in Montreal so i can't speak about it but from what i heard, it fixes the bad ping times and makes the speed and the connection it self more reliable.
Adi
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Review by iooi
UPDATED: 2.3 years ago
member for 7.3 years, 46 visits, last login: 224 days ago
Toronto,ON
$45 per month
 Bell Canada
"None"
"Horrible Technical Service / Technical support ppl lie"
"If you want headaches, then look into look.ca"
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Look.ca is horrible. From the 30+min tech support call waits, to being lied to...I would suggest everyone not to use this provider.
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 Review by Happyrat
UPDATED: 2.3 years ago
member for 7.4 years, 3156 visits, last login: 1.9 years ago
Disneyland
Contract price not specified.
about 5 days
Bell Canada
"Reliable, Smooth, Fast, Good TV Bundle..."
"No usenet..."
"Pretty good service"
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I've been with them for 2-1/2 years now.
Service is reliable and steady DSL at the 5Mbit/800Kbit tier though I'm actually getting 4Mbit/800Kbit service due to distance limitations.
Outages have been non-existant or at least unnoticeable over the past year or so.
Service is uncapped.
Bundled with TV service so actual price invoiced for DSL is $37 per month plus whatever applicable taxes.
cons : no usenet.
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Review by dannyg777
Posted: 2.5 years ago
member for 2.9 years, 171 visits, last login: 17 days ago
Etobicoke,ON
$37 per month
Bell Canada
"unlimited downloads, connectivity very good"
"no newsgroups anymore"
"good value, fully recomended."
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i've been with look since the beginning of third party dsl, always fast no matter what time of day, i get the full 5 mbit as advertised. I rarely get disconnected and even hold the same IP for weeks on end. Email has been very stable over the years.
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 Review by metavore
Posted: 2.9 years ago
member for 7.1 years, 418 visits, last login: 1 days ago
Scarborough,ON
$41 per month (month by month)
about 10 days
Bell Canada
"Good speed when working"
"Often no connection/56k speeds, no access to homepage/mail settings"
"OK for the $$ if 100% connectivity/email/webspace not important"
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Was with THT.net, service taken over by LOOK.ca about mid-2005. Details: 3000/80, no limits stated, 5 email addresses, 10 Mb web space.
Noticeable deterioration in connectivity since switchover from THT. At least once monthly the connection goes dead, usually in early a.m., once or twice continuing till early afternoon; sometimes the modem goes out of sync on these occasions.
The 0.5kbyte/s speed happens 1-3 times monthly; it goes at 1mbit for a while then gradually to zero. I found I had to reboot the modem after leaving phone plug unplugged for 2+ minutes in order to be able to reconnect at 3mbit, else I would just get those slow speeds again. Assuming I could reconnect (see above point).
I gave up trying to get technical support. 9-to-5 hours only, no voicemail, etc.
When it is working the speed is as expected, at around 2600/550. They have not hassled me about download limits, and should not, as my service with THT was uncapped; as at a month ago, Look has held to that.
However, from a month ago, I can no longer access my THT user control panel to update email accounts or Spam Assassin, and I cannot login to the ftp site to update my home page. The email accounts are still active, although probably not for long as it usually takes 2-5 tries to actually send an email.
BOTTOM LINE: Forty bucks is OK, I think, for an uncapped service that connects 90% of the time, works well 80% of that time, but has no ability to add/remove email addresses or homepage, no technical support to speak of, and apparently alters service without warning.
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 Review by Brano
Posted: 4.5 years ago
member for 7.4 years, 4453 visits, last login: a few hours ago
Burlington,ON
$37 per month
Bell Canada
"It's working"
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LOOK.ca acquired customer base from THT.net anfter they went bankrupt.
The transition was horrible, but the service is working OK now.
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Review by Buji
Posted: 4.8 years ago
member for 5 years, 24 visits, last login: 4.5 years ago
Burlington,ON
$35 per month
about 14 days
Bell Canada
"10Hrs free dial-up"
"None"
"Happy"
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3000/640 Service/DynamicIP/PPPoE
No Complaints. First 4 months $25. Service was activated as promised. All questions regarding using own modem were addressed before ordering. No downtime. Had 1 problem with email (my fault) that was resolved with Tech Support. Best value for money I could find.
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Review by ftcnt
Posted: 4.8 years ago
member for 5.7 years, 1506 visits, last login: a few hours ago
Toronto, ON
$37 per month (7 month contract)
about 14 days
Bell Canada
CLEC party: Bell Canada
"Cheap promo deal"
"Bad technical support and customer service, down times are prolonged and unpredictable"
"Even with the promotion deal of 4 months at 25, i wouldnt use it."
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I wouldn't use look.ca Too many problems with technical support and network stability. I do not recommend it.
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Review by looktwice0
Posted: 4.9 years ago
member for 5.1 years, 28 visits, last login: 4.3 years ago
undisclosed location
 Business customer
$59 per month
"DSL is great...3 meg with 1 static IP, got 15% of my hosting bill as well"
"Solid ISP"
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3meg service @ $59/mo
provisioned without a glitch
up to 5 static ips i only needed 1
I bought myself a modem...so I didn't have to buy theirs
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Look Communications
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look blames bell, bell blames look