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Review by mgelman 
UPDATED: 1.8 years ago
member for 1.8 years, 0 visits, last login: 1.8 years ago
 undisclosed location
 $35 per month
 about 4 days
 Bell Canada
 "FAST support/service, static IPs, no throttling"
 "Can't think of any"
 "So much better than Rogers!"
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I switched from Rogers Express after getting fed up with the throttling. Got a static IP too, after inquiring with Rogers and finding out they won't do it unless you have a business account and pay $200/month!
Really happy so far with the price and the service. Static IPs are only $4/month on top of the $29.95/month, which still comes out cheaper than Rogers with no static IP.
Had to call support to get the static IP. They answered right away with no hold time and im less than 10 mins i had it.
Followup comments: | Forums » comments on review of Caneris |
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Review by Nina K
UPDATED: 1.9 years ago
member for 1.9 years, 0 visits, last login: 1.9 years ago
undisclosed location
$38 per month
"Amazing, professional, fast and reliable service."
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Ever hear that little changes have the biggest impacts? Well, Caneris was my little change that brought ease and comfort to my life with a reliable and a trustworthy connection.
I have a dry-loop set up hence the price is a tad different, however it is still much better than what I had before. Unlike my previous provider, Caneris is actually VERY reliable and fast at providing their service. I for some reason would loose my connection for several hours at a time with my other providers and when I switched over to Caneris I haven't had a problem. I have their high speed plan, and it's working better than I can imagine. One great thing about this company is that they actually truly take the time with their customers, and help them through the set up until everything is completely up and running. I had some difficulties and their representative was great at explaining and helping me out. I also never have to be on hold for 20-40 minutes waiting for a representative to answer, which is a great factor, since we all live in a such a busy world. Overall, they are the best internet providing company that I have ever had, and I am glad I was referred to them. A reliable connection and their amazing representatives make my experience of being a customer enjoyable.
Wishing All a Lovely Holiday Season,
Nina K.
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Review by v1k
UPDATED: 1.9 years ago
member for 3.1 years, 5 visits, last login: 338 days ago
undisclosed location
$30 per month
about 4 days
Bell Canada
"Great price, tech support and very reliable service"
"No complaints so far other than the lack of publicity for this service"
"Great value and knowledgeable support make this a great competitor to the status quo companies."
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I have the 5 meg package from Caneris and so far it has been as very reliable. I've had to deal with support only once and it was smooth all the way. I was helped without all the scripted responses and normal hassles that come with calling tech support.
I decided to switch because of multiple run-ins with my age old ISP. Their tech support would not recognize that I had a faulty modem, and I was left with half dead hardware for over 3 months. I'm very happy with Caneris because the one problem that I had was solved within an hour by people who treat me as if i actually posses a brain. Caneris delivered. I've not had any connection drops since i started a little over a month ago and my speed has been consistent.
There's nothing to complain about so far. Highly recommended.
Followup comments:  
Dan Van
@on.ca
| Caneris I've been a Caneris user for approximately 1 month now and so far their service has been excellent.
Tech support has been a big plus. The support I got during my setup was stellar. Fast, knowledgeable and professional. Pretty much the antithesis of what I was getting from Rogers.
The service itself is a great deal for the money. It may be a bit slower than my 7Mb Rogers connection, but at $20 less per month it's totally worth the move. Additionally, I've received notification from them that 18MB download speeds are right round the corner, I'm sure at a much better rate than Bell would ever charge.
Another bonus is the lack of port throttling. My main hobby online is torrents and so far they’ve been they're fast, fast, fast. Faster than my Rogers connection, even when using the port 1755 trick. Torrents are a big plus for Caneris.
Bottom line is, I highly recommend Caneris. They've been excellent in every way and plan to stay with them as long as they'll have me!! | |
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Dan Van
@on.ca
| Re: Caneris ME again folks, just to clarify, I made a mistake in my last post. Caneris isn't about to offer 18MB d/l speeds, what they're actually offering is 180GB download cap.
Guess I read what I was wishing for sorry.
They still rule though, and 18MB d/l's will be here sometime soon. When is currently unknown.
Cheers to all | |
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