how-to block ads
|
»next review in page
Review by leah 
UPDATED: 244 days ago
member for 246 days, 0 visits, last login: 246 days ago
 Fiddletown,Amador,CA
 $19 per month
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
|
Don't bother with ITP VoIP, its one step away from FRAUD. They have not listed a physical address and their business hours are unknown as of March 25th 2009. Although ITP VoIP states the order will take 1-3 days to process and no longer than 7 days to receive your equipment, your order will not get processed until a telephone number is assigned for you. If you cancel your order because you cannot wait any longer for ITP VoIP to assign you a telephone number, then be ready to have severe headaches. Even though you haven't received any equipment, service, and your account has NOT been activated they will SCAM you $29.95 activation fee.
No one goes out of their way to write a bad review, however do NOT believe those good reviews on other websites because most likely ITP VoIP employees wrote them. The only reason I ordered their Plan is because of those good reviews that I read on those website and now I am going out of my way to enlighten the public about ITP VoIP.
Followup comments: | Forums » comments on review of Internet Telephone Provider |
 | »next review in page (previous review)
Review by Roop
UPDATED: 2.1 years ago
member for 6 years, 1144 visits, last login: a few hours ago
Ottawa,ON
$15 per month (month by month)
 about 10 days
 "Fairly cheap but there are cheaper services"
 "Tech support is rude and incompetant, service interuptions"
 "AVOID THEM"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
|
Here's a ticket I opened with them:
My service has been very unreliable in the last few days. People have been unable to call me (I confirmed with my cell - fast busy or my vm box). I have been unable to get a dial tone. Sometimes resetting the ATA fixes it, sometimes the ATA just has a blinking green Line 1 light. My internet connection has not been going down. As I'm typing to you, I have a blinking line 1 light and no dial tone. Fix it ASAP and I want 1 month of free service.
Here's the response I received 5 days later:
Dear Roop, - Are you having dropped calls? - Quality issues? - Inbound or outbound calls failing? Please provide an example of the problem you are reporting. Include the telephone number and the time the issue occurred. Without this key information we cannot look into the request any further. Melvin ITP Technical Support 888-487-1110 (US) 888-548-8820 (CA)
They didn't even read my email before they responded. I was very clear to them. This issue usually happens once a month with itp. Typically it only lasts a couple hours. I'm cancelling them after my free month. I cannot recommend this service to anyone.
Followup comments: | Forums » comments on review of Internet Telephone Provider |
|
|
Internet Telephone Provider
·
randy