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Review by AciD_BurN See Profile

  • Location: USA
  • Cost: $59 per month
  • Install: about 7 days
Good company with poor tech support
No connection mgr software of their own
Use if you have some EVDO technical savvy and want service with no contract
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Millenicom is a reseller and will get you hooked up to whatever tower you are near. You need to find out what carrier they have assigend to you and then download that carrier's connection software yourself. Otherwise you are stuck with no data such as signal strength etc.

If you want to stay out of contracts and don't mind below average tech support, this company does deliver exactly what it promises... Wireless data connection with no contract.

$59.95 is what you really pay too. No B.S. 911 surcharges, FCC charges, taxes, etc.

member for 18.3 years, 27 visits, last login: 12.9 years ago
updated 15.2 years ago


dMarks
Melting Faces For Fun
Premium Member
join:2007-02-09
Jackson, MI

dMarks

Premium Member

Connection Manager Software

See this post HERE for how to obtain connection manager software for the UM175.

Jack_in_VA
Premium Member
join:2007-11-26
North, VA

Jack_in_VA

Premium Member

Ignore this negative comment

This negative post should be ignored. Millenicom is being unfairly trashed by someone who apparently is a novice at setting up and using wireless broadband.

This is not my experience with Millenicom Sprint Wireless Broadband.

not_chump_change

Anon

Panrech UM175 manager no-go


I'm a recent sign-on of millenicom. When I downloaded Verizon's Access Manager, and installed it, it changed my network settings and was trying to force me to set up an account with Verizon. I see no way of using Vz AM without setting up an account with them.

I had to manually back everything out, redo my network settings and reinstall. Not that much trouble on a Mac, but I see no way around this.

Anybody got any ideas?

Review by chadd024 See Profile

  • Location: Manchester, Carroll, MD, USA
  • Cost: $60 per month
  • Install: about 7 days
Mobility, convience.
Cell towers can be tricky.
Excellent service for those who live w/out cable and satalite
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I live in the boonies and for a while I thought my only options were satallite or dialup. I found Millenicom from this site and was skeptical. No termination fee? No contract? This must be b.s.! Well.. its not folks. This is a rare example of Here is our product, this is what it does. The only thing is, find out where your cell towers are in reference to where you'll be using this service at. I signed up online, got a confirmation email. 3 Days later I had a package. 5 minutes later (3 to boot up), i was connected to their service.

Only issued I had was emailing tech support. I had poor response time and from what I understand, calling them would have been 1000x better.

member for 15.3 years, 348 visits, last login: 7.2 years ago
lodged 15.3 years ago


Review by mrcansell See Profile

  • Location: Leon, Butler, KS, USA
  • Cost: $60 per month
Better than satellite or dial-up. Not tied to my home. No contract requirement.
Outsourced tech support
When your only apparent options are satellite or dial-up, go EV-DO!
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Three months ago I signed up for the Millenicom "BYOD" (bring your own device) plan to use with a Sierra Compass 597 I already owned. Initial setup was painless; I installed the software for the device and plugged it in, then sent the form to Millenicom. About an hour later, I was online. When travelling, I use the device with my Thinkpad. At home, it's plugged into a spare computer that is used as a gateway with Windows Internet Connection Sharing through a wi-fi router to three computers.

Speeds are somewhat variable. On a good day, I get 1.5Mbps down and 600Kbps up. On not so good days, I get 300 down and 50 up. Speed is somewhat tied to the weather; when it's windy speeds drop off somewhat. I am about 8 miles from the tower, and don't have line of sight as there are trees in the way which may account for the variance. Despite the numbers, actual performance is more than adequate. I can open a whole folder of links in Firefox (20 or so) and all the pages load, where on satellite (despite being "faster") most of the pages would time out.

I've had a couple of periods of no connectivity, the latest one required my device to be re-provisioned with a new MDN, but it works well despite that. Millenicom support is an odd beast. They have a 24/7 outsources help line, which works fairly well but for deep technical issues you need to talk to the main office, which is open during west-coast business hours. The main office support staff are very effficient and knowledgeable.

Despite Millenicom reselling Sprint service, you are not restricted to the Sprint terms, so there is no monthly transfer cap or roaming charges. It costs $10 more than basic Sprint service, but is so much more flexible.

I'd recommend Millenicom to anyone who's beyond the reach of normal wired internet services.

member for 23.2 years, 154 visits, last login: 15.3 years ago
updated 15.3 years ago


Review by hwy67 See Profile

  • Location: Madison, Dane, WI, USA
  • Cost: $59 per month
What isn't to like?
None
Excellent
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I canceled the Sprint account 21 August and signed up with Millenicom the same day. The amount of time spent from filling out the application to activating the device amounted to 30-45 minutes. That's pretty incredible. Performance-wise--and this is probably just my imagination--this connection seems a lot snappier than 'mainstream' Sprint. Maybe I'll move the Franklin from the ctr-350 and then plug it into a usb port so that I can view some numbers (latency, etc.) but that can wait. Thank you, Millenicom. One final note: Activation was accomplished by simply updating my profile in the Franklin CDU-680. I did not call Millenicom support.

member for 17 years, 334 visits, last login: 9.4 years ago
updated 15.5 years ago


Review by netwire See Profile

  • Location: Mooresboro, Cleveland, NC, USA
  • Cost: $59 per month
Customer service and support is the best I have seen in a long time.
There are no bad points that I have seen.
Great service, no contract, you pay only $59.95 - no hidden or surprise fees!
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I use to have Sprint Mobile Broadband, then I discovered Millenicom. With SMB I was charged taxes and other "cost recovery" fees; but with Millenicom I pay on simple amount month to month. Another reason for me switching to Millenicom was the download per month limit that SMB has, which is 5GB. Millenicom is still and plans to remain an unlimited mb per month provider. If you have SMB, and are likely to run over 5GB/mo you should consider switching.

member for 22.9 years, 3240 visits, last login: 5.3 years ago
lodged 15.6 years ago


Review by michitucky0 See Profile

  • Location: Chaplin, Nelson, KY, USA
  • Cost: $59 per month
  • Install: about 2 days
Low latency, unlimited bandwidth, great service, easy setup
-
After a year and a half with Wildblue, this service is like a dream.
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I have been a Wildblue customer for well over a year now. Dial up was so terrible due to line noise and we are 8 miles from the nearest CO. As an online gamer, things to consider were the latency, download speeds and bandwidth limitations. I was a Wildblue Pro user so the FAP wasn't too severe, but man the latency was.

Around the beginning of June I signed up with Sprint's MBB and was so thrilled to have such great speeds in my area. I chalk it up to the fact that I'm only 3 miles away from an expressway that is lined with towers. Sadly, though, I started reading the rumors about the bandwidth cap and no one from Sprint could give me a sure fire answer. So, within my 30 days, I returned my USB modem and continued on with Wildblue in hopes that something else will come up.

Thank you, Millenicom, for your BYOD package! Yes! I bought my modem on Ebay checking the ESN # and had it shipped overnight and voila! I was in business. As soon as I got the modem plugged in, I called Millenicom support and that had me going in no time. So easy!

To network my home I bought a Cradlepoint router. Since it is just me and my husband, I went with the smaller travel router CT500 and that works great too. Now we're both running happy and I can play my LOTRO on my laptop with no latency and no worries that the next update will kill my bandwidth allotment.

I'm not good with lingo like many other DSLreports.com members, but I'm not a dullard either. I can in all honesty and sincerity tell you that if you have good Sprint data coverage in your area, your best bet is to go with Millenicom. There is just no doubt in my mind I made the right decision.

member for 16.9 years, 4 visits, last login: 14.6 years ago
lodged 15.6 years ago


Review by ydoucare See Profile

  • Location: Rensselaer, Jasper, IN, USA
  • Cost: $59 per month
No contract, unlimited
Great alternative to Sprint's new 5 GB cap
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Just cancelled my Sprint service without ETF due to the new 5 GB cap. Immediately made the switch to Millenicom with the Bring Your Own Device plan. From initial order to being online took less than 45 minutes. A quick call to Millenicom got my device activated over the phone in less than 10 minutes Can't really say I've had a better experience in customer service from any other company.

member for 21 years, 3105 visits, last login: 3.6 years ago
lodged 15.6 years ago


Soonerfan
@spcsdns.net

Soonerfan

Anon

Millenicom

I have been thinking about switching to Millenicom. I have been using the Sprint Mobile for about a week now and have used almost 4.5 GB.. so I know I am going to go well over the 5GB cap.

When you canceled your Sprint service, how long did it take before your modem went dormant?
ydoucare
join:2003-03-12
Lafayette, IN

ydoucare

Member

Re: Millenicom

said by Soonerfan :

I have been thinking about switching to Millenicom. I have been using the Sprint Mobile for about a week now and have used almost 4.5 GB.. so I know I am going to go well over the 5GB cap.

When you canceled your Sprint service, how long did it take before your modem went dormant?
It should go on the last day of the billing cycle. In my case, it was Aug. 6th, which was about a week after I called CS to cancel. Since my card is attached to my server, I had actually been connected most of the day on the 6th because I leave it connected 24/7. I needed to reboot my server for a software update, and upon trying to reconnect, that's when I could no longer connect. So you may be able to squeak by with an extra day or 2 of service if you leave it connected during the time it's supposed to get cut off.

Soonerfan
@spcsdns.net

Soonerfan

Anon

Re: Millenicom

Thanks.. I should have thought have that.

I am connected 24/7 myself via a CTR-500 router. Sounds like I might as well cancel tomorrow, since it sounds like once Sprint finally shuts off access, it doesn't take too long to get it started with Millenicom.






Review by Sifter See Profile

  • Location: Ballwin, Saint Louis, MO, USA
  • Cost: $59 per month
  • Install: about 4 days
works everytime, no hassle, no contract!
raised my price from 49.99 a month to 59.99 a month.
If you dont have access to anything else, then its good.
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getting 1.5meg down, and 50KB up. Took about 4 days to get the cdu-680. easy install. 59.99 a month and no contract.

member for 21.5 years, 252 visits, last login: 4.2 years ago
updated 15.6 years ago







Review by nuoldfast See Profile

  • Location: Placerville, El Dorado, CA, USA
  • Cost: $59 per month
  • Install: about 7 days
Price. Connectivity. No contract. BYOD.
Tech response to particular setup issues. No followup calls after joining.
Better than the competition.
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After many months of study, I began on what eventually became a failed attempt to acquire Sprint Wireless. I tried SERO. The price was attractive. Alas, they would not waiver from the two year commitment. I had/have doubts as to Sprint's existence in 12 months.
Found Millenicom.
I am probably the last customer that Millenicom allowed to join. I brought my own equipment- Airlink101 router and a Pantech PX 500 aircard. I have little tech experience.
The setup with Millenicom was a nightmare for both of us. My lack of sav vy, Airlink's lack of tech support, and Sprint's confusing and contradictory statements are the reason, I believe, that Millenicom will no longer allow new customers with BYOD.
To all of you that have your own devices- I apologize.
Kudos to Lou Anne and Rikee for their assistance.
I,too, am perplexed at Millenicom's not offering new service to those that wish it.
I use Skype Pro.
I hope to learn much here at the forums.

member for 15.8 years, 34 visits, last login: 14.5 years ago
lodged 15.8 years ago

Test99
Premium Member
join:2003-04-24
San Jose, CA

Test99

Premium Member

Speed

What download/upload speeds are you getting?
nuoldfast
join:2008-05-22
Folsom, CA

nuoldfast

Member

Re: Speed

Generally, testing at Speedtest.net, and surveying three sites, I would say that my speeds are 1.2 down and 450 up.
Thank you for the response to my first post. I hope for a long and learned place here.
Test99
Premium Member
join:2003-04-24
San Jose, CA

Test99

Premium Member

Re: Speed

Thanks! Those are good numbers.

Welcome to BBR.

Review by lomax See Profile

  • Location: Chicago, Cook, IL, USA
  • Cost: $49 per month
  • Install: about 7 days
Speed, Reliability, Value
None
Consistently delivers 800+ kbps as advertised. No BS.
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Faster and more reliable than AT&T...for less money, and with no contract.

What more could you wish for!!

member for 18.7 years, 85 visits, last login: 15.8 years ago
updated 16 years ago