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Review by Cap2010 
member for 3.2 years, 418 visits, last login: 6 days ago
updated 2.8 years ago
 Foley,Baldwin,AL
 $60 per month about 4 days "Good service, great price!" "None" "Its a keeper"
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I have been with Millenicom for about 5 months now and I am happy with the service. I needed Internet service that was portable to use on the job. I have AT&T cell phone service so naturally I tried out their data card plan first but immediately started looking elsewhere for better. I decided to try Verizon. Verizon was great but since I went from bad to great in one move I decided "why not keep on looking for better?" It wasn't long before I discovered Millenicom but the web site was a bit vague and I was skeptical to try it until I discovered DSLreports.com. I can't say enough good about all you guys here on the Millenicom forum that offer advice, tips, tweaks, and help to folks like me, you know who you are, yall are great, thanks! After I read the mostly good reports on Millenicom I had no problem taking the plunge and I am glad I did.
How and why I rated Millenicom the way I did.
Pre Sales Info - I gave only a 3 for Pre Sales Info because the web site, at the time, was um a little sub par but has since been upgraded to a much easier and user friendly site.
Install Process - 5/5 on the install. It came with instructions and was simple.
Connection Reliability - 5/5, no problems staying connected. Speeds are generally around 1.25 Mbps to 2 Mbps up and .25 to .75 Mbps down. Thats with the modem only in my laptop. No external antennas, amps or boosters.
Tech Support - 4/5 After my initial install I called tech because I thought I should be getting better speeds (.350 Mbps to .475 Mbps) than what I was. After the tech had me do a reinstall he agreed with me that the speed should be a little better than it was. He decided to start a ticket and informed me that he had done all he could and someone from the next level up would be calling me the next day. I never got that call but I didn't call back either. I got all the help I needed right here at dslreports.com
Services - 5/5. From order placed to my house - 4 days. The one time I did call tech I was able to get a real person on the line quick and the person that answered my call was the one that helped me. It doesn't get any better than that in my book.
Value for money - 5/5. Its a no brainer - 10 GB for $60, NO CONTRACT! and NO TAXES & FEES!
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Review by Buffy4
member for 5.2 years, 1 visits, last login: 2.8 years ago
updated 2.8 years ago
- Indiana,Indiana,PA
- $69 per month
- about 6 days
- "Good Customer Service - Fast and Efficient"
- "nothing so far"
- "live in rural area - few options - best choice I could have made was to get Millenicom"
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I found www.dslreports.com about 4 months ago. After reading and doing my own research (and most of it I don't understand) I took the plunge of getting service thru millenicom. I am so pleased with the speeds that I get ! I never thought I would see these kinds of speeds where I live at all ! Cable, Verizon DSL etc. are NOT available where I live. My dial-up connection was the pits  It would struggle to download my email, let alone a web page.
And THANKS to those who have written in with questions, answers and suggestions in the forum area! Without these, I would never have taken the steps to obtain wireless broadband thru millenicom.
So, If you are reading this, and are not tech savvy like me, take a chance, I'm glad I did 
UPDATE: June 28, 2010
I was one of the people who received an email from millenicom on 6/23/10 about swapping the franklin 680 (sprint) to the novatel 760 (verizon)
Today i received the new modem.....and after 5 hours (included a call to tech support, a call to billing (he kindly wrote a ticket up for his supervisor- who never called me back) and last: a call to customer service who FINALLY suggested that i upgrade to sprint unlimited in order to have a good connection.(my current EVDO signal strength is -66 with the franklin)
The novatel 760 has a signal strength of -110 and on EVDO it was 0. Tech support told me (after I purchased this modem and upgraded to the advanced plan 3 days ago) that I should buy an antenna. Needless to say, I was a bit mad. So please be AWARE: the standard plan AND the advance plan are both novatel 760 VERIZON modems (it doesn't say VERIZON on their web page). In the mountains of Pennsylvania, just because it says on a coverage map that you have coverage - doesn't mean that you have coverage! Do your "homework" and ASK QUESTIONS !!!!!!!! it will save you time AND stress on your nerves!
I do enjoy reading the forums - I learn a LOT from reading the questions and responses ! Thanks to all who REPLY ! Bless you all for sharing your knowledge!
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 Review by Jim_in_VA
member for 8.8 years, 2637 visits, last login: a few hours ago
updated 3 years ago
- Cobbs Creek,Mathews,VA
- $49 per month
- (month by month)
- about 5 days
- "Excellent customer service"
- "none"
- "A great service provider!"
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If you want Sprint Mobile Broadband, this company can give it to you for $10 less than Sprint and with NO contract, No taxes, UNLIMITED data downloads. A no brainer.
Still going strong 3 years later, great company. No issues at all. The price has increased to 69.99 for unlimited but it is still a great option for unlimited data.
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Review by usaweapon777
member for 3.3 years, 8 visits, last login: 2.2 years ago
lodged 3 years ago
- Orwigsburg,Schuylkill,PA
- Contract price not specified.
- "can get double storage if you purchase modem!"
- "still has a usage cap, but i understand why"
- "i've had satellite and regular verizon wireless. Millenicom is the best"
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Millenicom is a great service. You get more data per month with the purchase of the modem then you would with just Verizon for the same price. It was easy to hook up and runs like a charm. Living out in the country satellite sucked, and sprint is in the area for high speed so it works through verizon. Verizon has coverage just about anywhere so combined with sprint, millenicom will probably work just about darn near anywhere. Now i can game and surf the web quickly and actually watch youtube while its loading lol.
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 Review by MinusInNC
member for 3.2 years, 163 visits, last login: 66 days ago
lodged 3 years ago
- Elizabeth City,Pasquotank,NC
- $70 per month
- about 4 days
- "Easy setup,no cap,a hell of alot better than dial up,no contract."
- "Could be faster but y'know,we all want faster."
- "Great service,highly recommended."
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This is the unlimited package.
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Review by ki0sx
member for 3.8 years, 56 visits, last login: 1 year ago
lodged 3 years ago
- Pattonsburg,Daviess,MO
- $69 per month
- about 5 days
- "It is better than HughesNet."
- "Shared bandwidth, not always stable."
- "It is usable, and no caps."
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I live in a very rural area where there are not many internet options. For a long time HughesNet was it. Living with the FAP could be very frustrating. The ping times are much better than hughesnet. Overall I am very satisfied.
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Review by nekamer
(review was emailed from domain mindtheater.net)
lodged 3.1 years ago
- Laurel,Prince Georges,MD
 Business customer- $69 per month
- "Very nice company that sells unlimited mobile broadband. Very easy to set up. They seem very sincere in making this work"
- "It's kind of slow compared to fiber to the home but more reliable."
- "I am still their customer even though I have Comcast and FIOS available to me."
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Millencom sells unlimited mobile broadband in many places in the US mostly on Sprint carrier I think. I have that plan. I have FIOS and Comcast service available to me but this is so much easier and I can take it wherever I go. I work from home so have meetings in places like Panera. I no longer need to hold meetings in places that supply WIFI as I can bring my own connection.
Millenicom sets up your account in just a few hours after you get your equipment and then everything just works. I now have a Cradlepoint router so I can share the connection which also works great.
I think Sprint's network is somewhat overloaded but that is not Millenicom's fault. This service is almost never down hard. Lost carrier twice in 1.5 years and then it was only for an hour or less. Sprint does manage to keep their towers up.
It's expensive but works well and is very reliable and easy to use. To me that is more important than speed or price.
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Review by Xenz
member for 7.9 years, 591 visits, last login: 2.1 years ago
lodged 3.2 years ago
- Minooka,Grundy,IL
- $69 per month
- about 7 days
- "Truely Unlimited, no contract so if you dislike you can drop without ETF."
- "Price, and latency."
- "Good until you can get a new landbase service."
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I was afraid originally to try this service seeing how I am a gamer. I have to say that it is excellent for what it is. I had a fixed wireless service that was terrible ping bounced from 50 - 15k all day long. This service you will get about 120ms-170ms constantly with short spikes to 300ms off and on, but not often. I play World of Warcraft and Team Fortress 2 on this service with no issues at all.
The one thing I was disappointed in with pre sales information was I requested to know about how much my ping would be on average with low amount of people using the service. Their response was spend 250 bucks to try it and just cancel if I don't like it. I know they could give me some examples because I checked out a 3G ISP before and they gave me ping reports to people using their service in my community.
All in all if you cannot get cable or DSL like me GET this it will get you by, my downloads speeds are about 130-250k and ping is average of 150ms. Also before you sign up make sure you figure out if you would be getting Verizon's towers or Sprints, because Verizon's towers you'll only get 5gb a month of data and Sprint is unlimited. Millenicom uses both towers depending on your location. I gave the value for money a 1 because I could get like 20mb or 50mb services from some ISP's for the same price.
P.S Anyone in Shady Oaks Minooka that use Cyber Broadcasting should change to this service.
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Review by hematitan
member for 3.8 years, 99 visits, last login: 2.4 years ago
lodged 3.2 years ago
- O Fallon,Saint Charles,MO
- $70 per month
- about 5 days
- "Good for browsing, can take anywhere, no contract, good company"
- "bad for streaming and not too great for xbox live"
- "This will get you by until you move or get a better internet connection."
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I signed up for MCOM in October 09 when I found out the Sprint package was unlimited. It truly is unlimited... Only the Sprint package though. There is no DSL available where I live so I managed to get by on Cricket (absolutely horrible) for 3 months before I found MCOM. They have a very nice sales team and my usb modem was ready to go when I got it. My signal was around 60% (-80dbm) at first until I bought a nine inch omni-directional antenna and mounted it outside and that brought my signal up to 90-100% (-69dbm). My max download speed was always at 1.2mbps and my ping time was usually 200-400ms. It was a lot faster than dialup, but cannot compare with a fast dsl or cable connection. I played a lot of mw2 on it but had a hard time connecting on some matches and experienced a lot of lag. I also had to wait for videos to buffer a lot of times. Basically, If you have a choice between this and satellite you should definitely get this. If you can get DSL or Cable, which I'm guessing you probably can't if your reading this, then go that route. If I traveled this would be a good choice for me though. This is my last month with Millenicom. I found a better solution bridging two nanostations between my house and my neighbors 2 miles away with a clear line of sight and a dsl connection. Thanks Millenicom for keeping me connected the last five months.
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Review by dvan
member for 3.3 years, 0 visits, last login: 3.3 years ago
updated 3.3 years ago
- Clive,Polk,IA
- $60 per month
- (month by month)
- about 3 days
- "Great Customer Service, Lower cost (tax's), No Contract"
- "None with Millenicom. Verizon has some."
- "Very - Very Good choice"
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Much better than the underlying carrier (Verizon in my case) customer service and price. Had issues with initial router setup. Millenicom was very helpful in direct dealings and 3-party (manufacture) conversations. It took a few days to solve, but solved it was. The router people (Cradlepoint) were excellent also.
This is much better than the Sat. System it replaced (tower finally close enough to me, with external Ant. usage). Highly Recomended to anyone needing wireless internet provider.
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