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Review by sdgrossman1 
Posted: 294 days ago
member for 6.9 years, 57 visits, last login: 109 days ago
 Seattle,King,WA
 $60 per month (13 month contract)
 about 21 days
 "The service has not gone down, yet. Installation was painless. I have 6000kbps service, and have gotten up to 12000kbps"
 "In the evening the service can drop down to 32000kbps, long wiat for install. Installer had NO idea of what like an IP is"
 "Much better speed than from DSL 1.5/384 for $5 more."
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Ordered Broadstripe Extreme, took the 13-month deal at $49.99/month + $5 for the modem.
They said that if I keep the service (have 30-days to ditch it if it did not live up to potential), I can get my own modem, and ditch the rental.
No super long list of crazy charges like DSL.
To get even 3mbps from my DSL provider, I would pay much more.
I don't game, so I don't need huge uplink speed.
I was told that below 4mbps I can open a trouble ticket.
I have had the service, for a week, and if it stays like this, I am ditching my DSL. I don't need any of their (DSL) special options, I just need a nice fat pipe to the internet.
So there you have it. The installer was nice, and did a clean, quick job. The CS reps were nice, and offered to check on things like minimum bandwidth (at what point do they drop below 6mbps before saying they need to fix).
I am in Seattle, and it is possible that there are not TONS of users on my node (Comcast services most areas just nearby).
So I am hoping that things are good once I am past the poingt of no return, and owe them $250 for canceling.
Even if they can't do better than 3mbps, still is better than 1.5 at almost the same price.
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Review by nidaros
Posted: 304 days ago
member for 304 days, 1 visits, last login: 208 days ago
Duvall,King,WA
Contract price not specified.
about 1 days
"My services have not gone out."
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You know, most of you people just make stuff up or dramatize what others have wrote about.
First off, All successful connectivity comes from your Department of Public Works being able to successfully manage the effects from weather related conditions. Fiber/Coaxial conditions exist because you people choose to live in a flood plain.
HELLO LOUISIANA!!!! Anyone learn anything yet.
Yes system upgrades are happening, and yet they will effect customer systems, but to exaggerate your packet loss, becuase you bought a crappy router, or wireless router is not the ISP's fault.
Not to mention, how come there is no mention of CABLE SERVICE PROVIDER problems, in the town meeting minutes... Duvall publishes the minutes online, and I can't find anything... So does anyone actually go to the meetings, or are you all just making crap up, and spreading it like the soil you live on????
One last thing, has one out there read all the published problems with the other ISP in the area? People only publish their complaints, and don't bother with the good comments.
So I bet if we all google the are ISP for Duvall you will also read complaints.
There is no pleasing, bored, unemployed, deliquent users.
Go get a job, and pay your bills. Maybe you wont have service interuptions.
Get a life!!! Get a Job.
Followup comments:  bigb98
join:2009-04-16
1 edit | You have no idea what you are talking about. I have lived in town for 4 years and I have made more than 100 calls to Mellinium and Broadstripe. I have had no end of troubles. In fact, tonight, I called because I can't watch a single netflix stream without it being on the lowest crappy setting (ongoing for several months). Interesting that at 7pm per speedtest.net I get 16mbp down and 2 up. by the time 9pm rolls around I'm getting usually 300-500k.
I've had tons of outages, long periods of time where I get pixelation on digital channels (to the point that audio cuts out and happens every 20-30 seconds), on and on and on and on.
Hate to say it, but you either are paid by Broadstripe or your a sucker....Probably voted for Obama too because you can't fix stupid. | |
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Review by SWSDuvall
UPDATED: 352 days ago
member for 3.9 years, 7 visits, last login: 273 days ago
Duvall,King,WA
$54 per month (13 month contract)
about 7 days
"Newly upgraded system, fiber loop installed in Duvall, Wa"
"None yet (only 2 weeks with them)"
"Awesome value now: $54/mo for 15Meg d/l and 2 Meg u/l"
| Pre Sales information:
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Broadstripe has relayed their infrastructure in Duvall, Wa. They now have very high speed and reliable service in Duvall.
They installed $500k of hardware to upgrade Duvall to "modern" standards per the sales rep. Fiber loop, new low loss trunk lines, etc. They said Duvall is their first upgrade city/site thus the fast install service to generate a customer base.
I used to be on Verizon ATM at 1.5 Meg d/l and 128k (yes, K) upload. Broadstripe took a BIG hit at the city council last year for LOUSY service. They "invested" big $$ in Duvall. The sales people are going door to door to tell people about the upgraded service. Got me to switch. I was paying $45/mo for 1.5M/128k. Now for $30/mo for 1st 6 months and $55 after I get 15Meg/2Meg. And it works! Via Speedtest.com to Los Angels, I peak at 17 meg d/l and 1.9 meg u/l. Downloading a 1.5 GIG update to Americas Army via peer to peer, I was seeing 15 meg consistently!
I say give them a chance in Duvall. BUT, if you order from them, be sure to mention that Duvall has been upgraded, otherwise you'll be provisioned at 6meg/384k
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BroadStripe
