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Review by ConstantineM member for 163 days, 161 visits, last login: 8 days ago lodged 101 days ago
San Jose,Santa Clara,CA
Contract price not specified. "OnSIP.com is a great affordable Hosted PBX" "doesn't support TCP registration; only caters to businesses" "a great option to keep in your arsenal"
| Web-site: Ease of Installation: Call Quality: Reliability: Value for money:
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I've signed up with OnSIP.com after being dissatisfied that Callcentric only allowed one single SIP device to be registered at any given time.
Without any monthly fees and without any introductory periods, OnSIP allows you to have your own hosted PBX with some limited free functionality, with the OnSIP à la carte package.
You can create multiple users on your PBX for free, specify multiple extensions for each user etc. Subsequently, you can simultaneously have each user's account registered on more than one device (unlike with Callcentric), so, it helps greatly if you have more than one SIP phone, yet want all your SIP phones to be tied up to the same account.
The interface is very intuitive, and you can't beat the price. The only feature that I find missing from the free account is the ability to have at least one free group, too. Right now, creating users is entirely free, but if you'd like to create a group, such that multiple users would be rang simultaneously, then you'd have to pay 14,95 USD per month (and for such a steep price, as far as the business side is concerned, the group is still limited to merely 10 users!). Seems a bit steep for a budget residential customer that would merely like to have an individual account per each SIP device, yet have all devices ring simultaneously. Callcentric only allows simultaneous ring on 3 devices, so, I ended up having to share one OnSIP account on more than one device: it works, but not as cool as I'd like it to be.
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Review by mgraves1 member for 7.8 years, 853 visits, last login: 3 days ago updated 237 days ago
Houston,Harris,TX
$49 per month about 1 days "A business class hosted PBX with no per phone monthly fee" "Excellent performance, and value for small business"
| Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money:
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I handle network an telecom issues for a small company with several offices around the US. Many of our locations are home offices. New senior management in spring 2007 wanted to try a hosted IP-PBX as a means of adopting a cost management strategy across the company.
We evaluated eight providers but in the end settled upon Junction Networks OnSIP hosted PBX. (www.junctionnetworks.com) They are not an outgrowth of a residential provider. They provide business class service and support.
Whereas many companies offer $x/month/phone for Y minutes to wherever Junctions service is pay-per-usage only. One month fee of $49.95 covers sustaining the accounts basic services, VM, dialing directory, menu, etc. It supports unlimited users, and unlimited devices. You pay for usage, 2.9 cents/minute to North America and Western Europe.
We rolled out Polycom IP430/501/601 SIP phones which work flawlessly with the service. I've also used a snom m3 cordless phone without no problems.
Provisioning the account is done 100% online and can have you up and running in just a few minutes from funding the account.
Their tech support is very responsive by both phone and email.
Update: We have been using OnSIP now for almost 2 years. Still very happy with the service. I see that late in 2008 they began to support 911 service. They require users to register a physical address with each extension when 911 is enabled on a hosted PBX.
I have also deployed G.722 capable phones on the account and find that the service handles wideband calls between capable phones. I've used Polycom x50s, Gigaset SIP/DECT cordless systems and a snom 820.
There's one quirk in the wideband service. The conference bridge will accept G.722 calls, but the audio id down sampled and bridging occurs in G.711 space. So even though the phone will indicate a wideband connection the conference quality will not be wideband.
The service added added 911 handling in spring 2009. Since this review was originally posted I have also tried a variety of newer phones, including the Polycom VVX-1500 Business Media Phones, all work seamlessly with OnSIP...even for for video calls.
Update (6/2011): More recently OnSIP has added a G.722 conference server allowing for HDVoice audio conferences. We use this regularity. It would be better if is offered a management interface, but the audio quality is outstanding.
They offer a series of reviews to assist users in selecting devices for their use. They have been very forward-thinking in reviewing many soft clients, including soft phones for iPhone, iPad and Android devices.
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