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Review by Play 
UPDATED: 296 days ago
member for 9.3 years, 963 visits, last login: 1 days ago
 Freeport,Nassau,NY
 $22 per month
 about 5 days
 AT&T
 "Good customer service, very affordable, you get what is promised to you."
 "none yet"
 "If you're on a low budget and can't afford cable, This is the next best thing."
| Pre Sales information:
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I never thought that Netzero would offer high-speed internet until I'd seen it advertised on their website. I started off with their dial-up service (which wasn't bad for dial-up). When I saw the link on the site, I figured, what the hey? why not give it a try.
So I called them, I didn't have to wait for a customer service rep, they were friendly on the phone which was important to me. They offered me the service and I was up and running in a week. After I made the transaction over the phone and made the payment, within 2 days the service was activated. So all I had to do was wait for the modem kit which was from 2Wire. I got the 1.5MPS service which was what I ordered. It was only $22.95 per month (which I think is a good deal)
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Review by mike99999
UPDATED: 1 year ago
member for 1 year, 38 visits, last login: 38 days ago
Albuquerque,Bernalillo,NM
$26 per month (12 month contract)
Qwest
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When I first signed up I had a download speed of 1.38mbps. I now have a DL of 481kbps. I contacted tech support and they ran me through all the diagnostics on my computer to no success. They are supposed to send a tech to my home to check things out. I will let you know how that goes.
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Review by granny
Posted: 1.2 years ago
member for 4.4 years, 95 visits, last login: 225 days ago
Portland,Washington,OR
Contract price not specified.
about 999 days
Qwest
"outrageously bad"
"all"
"READ THE SMALL PRINT WHICH DISCLOSES TERMS IN THE SETUP CD AND BE OUTRAGED!"
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YOU USED TO BE THE COOLEST, now you're big brother.
GRANNY
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Review by LFransson
UPDATED: 1.4 years ago
member for 6.8 years, 3 visits, last login: 1.4 years ago
Stanwood,Snohomish,WA
$25 per month (12 month contract)
about 7 days
Verizon (ex GTE)
"Good price for the speed, easy setup/installation."
"Latency issues?"
"Beats the heck out of dialup!"
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My parents had dialup. We had to move in with my parents for a while. Dialup wasn't going to work. They live out in the sticks where options are few (a local wireless ISP -- I don't remember the name, but it's not ClearWire -- charges $100 a month with a $350 setup fee!), so I wasn't optimistic. More than once, a DSL provider's web site said that DSL service was available at this phone number. But when you give them the actual address, they said it's not. I figured Verizon was the best bet since they're providing the phone service, but their web site was useless - they kept saying the service address was invalid or some such thing.
Then there's NetZero. Their web site says the phone number and address are within their coverage. Call the sales number, and they agreed. Okay, set me up! That didn't take long. The equipment arrived a few days later. They sent a 2Wire DSL router. They said we'd have service in a week, and we did! Installation was as simple as plugging everything into the proper places. Speed tests confirm that we're getting the speeds we were promised (768 kbps down, 128 kbps up). The price is $23.95 a month with a $1.50 charge that has something to do with us being out in the sticks and what it takes maintain the service out here and all that. For another $6 a month, we could get 1.5 Mbps, but we don't really need it.
I was really happy with how easy it was to order and install. My first DSL experience was with USWest (which became Qwest) back in 1999. That was awful (both the first AND second times), so just about anything would be good by comparison. But this was really good.
My only complaint is that it's not uncommon to go for short periods of time (around a minute or so) with no data movement. I don't know if it's the service, or just the fact that we're out in the sticks and lucky to have DSL service at all. Like I said, though, it beats the heck out of dialup!
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 Review by skj91
UPDATED: 1.4 years ago
member for 2 years, 18 visits, last login: 1.1 years ago
West Sacramento,Yolo,CA
$26 per month (12 month contract)
about 7 days
AT&T
| Pre Sales information:
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- NetZero HiSpeed 3G Subscribed on August 27, 2007
- NetZero DSL
- Service Plan:
NetZero DSL SpeedSaver
- Monthly Service Fee:
$17.95 per month for the first three months of service, and $19.95 per month thereafter.**
- Speed:
Up to 1.5 Mbps download speed (up to 25X faster than 56.6Kbps dial-up connection.) 128 Kbps upload speed.
Subscribed on August 27, 2007
Activation Date: September 4, 2007
Requires a one time activation fee of $25. Twelve month commitment required. Cancellation prior to the end of the commitment period will incur a $150 early termination fee.
Received DSLOrder 08/27/2007
EstimatedActivation Date 09/04/2007
Ship Installation Kit 08/30/2007 (UPS- Tracking # provided)
Activate DSL Service 09/04/2007
-Hardware
(1X) 2wire DSL modem
Model: 2071 Gateway
(3x) Phoneline Fliter Jacks
(1x) DSL/HPNA & Phoneline Splitter Filter Jack
(2X) DSL & Phoneline Wall Replacement Jacks
(1X) Ethernet cable
(1X) DSL modem power cord
-Software
NetZero DSL Connection Center software on CD
FREE Norton AntiVirus Installation CD
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NetZero DSL
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418 mbps?!?!?!?!