Good "When it's up, you get what they say you will get 1.5 down 500 up." Bad "Been quite a bit of down time. Towers are linked to North Bay Ont." Overall "Up north It's the best deal going. Xplornet sat service is only other option."
Pre Sales Information: Install process: Connection reliability: Tech Support: Services: Value for money:
Cost 150.00 for install. You don't buy the gear or rent it. They will charge you 60.00. If when they come and get a signal and you don't sign up right away. They have to drive 60 miles to the tower or 100 K's from North Bay. There is no modem in your house. just a power pack with a eithernet connection. The modem is in the pannel outside. Their web site is a joke. Worst I have ever seen. They don't even have a pic of the pannel they put outside on the house. When you call tech support there is no waiting. Best of all you are on the line with a person. No phone prompts. Not many people are on the service. 1.5 down,500 up. If the power goes out on a tower you are linked threw to North Bay and Hydro goes out. Your service is down even though your local Hydro is on. They have no backup generaters on the towers and up north the power goes out quite a bit. Thye tower is only 100 feet high and quite a few people close to the tower can't get service. The are taking off the panels on the tower and putting on an extention. Stay tuned for an update on service when thats done. Tech said that will be happening over the next 2 weeks. www.netspectrum.ca
member for 7.7 years, 8 visits, last login: 6.2 years ago updated 6.8 years ago