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Review by Gulfstream 
Posted: 3 years ago
member for 3.1 years, 25 visits, last login: 151 days ago
 Playa Del Rey,Los Angeles,CA
 $150 per month
 "None"
 "CSR is terrible"
 "The worst!"
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I was an Anet customer for many years in fact I was one of the first customers at Anet. When they sold the co-location business to L.A. Bridge, we went from what was regarded as the best local co-location service available to absolutely the worst.
The billing has NEVER been correct from day one, the customer service is absolutely the worst! The reps haven't got a clue about which way is up - most have terrible english - and management absolutely refuses to get on the telephone to resolve disputes with clients. If you don't want to use Yahoo IM or AOL AIM - then they don't want to talk to you.
I gave it a year before making a change. That is a fair time to evaluate any service. I would strongly suggest DSL user to try DSL Extreme or another service. For those looking for a co-location provider - don't even consider this place, as I suspect they will be out of business soon.
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 Review by HappyBunny
Posted: 3.2 years ago
member for 8.4 years, 3658 visits, last login: a few hours ago
Long Beach,Los Angeles,CA
$6 per month
"Nothing really"
"unreliable connection, rude CSRs"
"Not worth it anymore"
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I am a loooong time LA Bridge customer--had them since 1999. I used to think they were absolutely the bomb and recommended them to others--but no more. The reviews above were very accurate but as you can see, none are recent. In the last year, there have been some very negative changes at LA Bridge. Tech support seems to be outsourced--although they deny it--everyone sounds like they are in India or someplace. They are also rude, which is inexcusable. It used to be you would get helpful and knowldgable tech support people--now they are just script-readers like Verizon, AOL, etc.
The reliability of the service has also gone down. Spam has increased many times over, because LA Bridge cheaped out and went to an inferior spam blocking system--the one they used to use with Postini was *much* more accurate. During this time of transistion, the spam just poured in. We were promised new larger mailboxes to make up for the mess, but that was never followed through on.
In the last month, email has become less reliable--and I am paying extra now to have only email through them, as I switched to cable broadband. I need a reliable email provider for my business, and wanted to keep my address. There have been several email outages--we are now in hour 20 of the latest one. Its Saturday, and a holiday weekend, and I am guessing we wont see anything until Tuesday. I called last night and was told exactly nothing about when the service would be back up. That is not acceptable. I am cancelling my account today.
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 Review by LaWirelesWeb
UPDATED: 6.8 years ago
member for 9.1 years, 1096 visits, last login: 64 days ago
Culver City,Los Angeles,CA
Contract price not specified.
 SBC
"SMALL COMPANY,LOCAL TO ME"
"they dont allow kaza with out extra cost"
"wish surfcity.com would do pacbell"
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I AM SET UP TO HAVE MY DSL LINE WITHIN ABOUT 12 DAYS FROM FIRST CONTACT I WILL KEEP IN TOUCH HERE TO LET YOU KNOW HOW IT GOES.
SO FAR IT HAS BEEN OK THEY HAVE ALLOWED ME TO USE THE 20 HOURS OF FREE DIAL UP BEFORE THE DSL IS IN AND I HAVE INQUIRED ABOUT THE LIMITED WIRELESS THEY HAVE IN MY AREA AND I HAVE BEEN CONTACTED BY THEM AND THEY HAVE GONE OVER THE WIRELESS SYSTEM IN MARINA DEL REY AREA IN DEPTH OVER THE PHONE WITH ME.
install went well but they wont allow kaza with out extra cost even if i dont upload orginally i was told it would be extra $20.00 for me to use my server but one of the tecs it would be $40.00 for my level of service so i must clarfy this as i will be moving my server next month.
see post below i have changed to other provider because of all the hassle about kaza,servers,and wireless sharing. now better speed for same cost 1500/728 "almost a t1 with speakeasy.net
i now get 6.0/768 and can do what ever i want with speakeasy for $99.95 its great....!
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L A Bridge Internet & DSL
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